2016 MERCEDES-BENZ B-Class ELECTRIC phone

Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving.
XSwitch on the mobile phone (see the man-
ufacturer’s operating instructions).
XSwitch on Audio 20 or COMAND, see the
separate operating instructions.
XEstablish a Bluetooth®connection to Audio
20 or COMAND, see the separate operating
instructions.
XPress the =or; button on the steer-
ing wheel to select the Tel
menu.
You will see one of the following display mes-
sages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a
network and is ready to receive.
RPhone No Service: there is no network
available or the mobile phone is searching
for a network.
Accepting a call
If someone calls you when you are in the Tel
menu, a display message appears in the mul-
tifunction display.
You can accept a call at any time, even if you
are not in theTel
menu.
XPress the6button on the steering
wheel to accept an incoming call.
Rejecting or ending a call
You can end or reject a call anytime, even if
you are not in the Tel
menu.
XPress the~button on the steering
wheel to reject or end a call.
Selecting an entry in the phone book
XPress the =or; button on the steer-
ing wheel to select the Tel
menu.
XPress the9,:ora button to
switch to the phone book.
XAuthorize access to the phone book on the
phone.
XPress the 9or: button to select the
desired name.
or
XTo begin rapid scrolling: press and hold
the 9 or: button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list.
XIf only one telephone number is stored
for a name: press the6ora button
to start dialing.
or
XIf there is more than one number for a
particular name: press the6ora
button to display the numbers.
XPress the 9or: button to select the
number you want to dial.
XPress the 6ora button to start dial-
ing.
or
XIf you do not want to make a call: press
the ~ or% button.
192Menus and submenus
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Ð
PowerSteeringMal‐
function See Oper‐
ator's Manual
The power steering is malfunctioning.
A warning tone also sounds.
GWARNING
You will need to use moreforce to steer.
There is a risk of an accident.
XCheck whether you are able to apply the extra force required.
If you are able to steer safely:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If you are unable to steer safely:
XDo no t drive on.
XConsult a qualified specialist workshop.
Phone No ServiceYour vehicle is outside the network provider'stransmitter/
receiver range.
XWait until the mobile phone operational readiness symbol
appears in the multifunction display.
¥
Check Washer Fluid
The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
XAd d washer fluid(Ypage 272).
Wiper Malfunction‐
ing
The windshield wipers are malfunctioning.
XVisit a qualified specialist workshop.
Hazard Warning
Flashers Malfunc‐
tioning
The hazard warning lamps are faulty.
XVisit a qualified specialist workshop.
î
Charger Cable Con‐
nected
The charging cable is still connected to the vehicle socket.
XRemove th echargin g cable from vehicle socket.
Display messages227
On-board computer and displays
Z

Stowage compartment under the armrest
XTo open:on vehicles with movable armr-
ests, make sure that the armrest is in the
rearmost position.
XPress button :and fold the armrest up.
Depending on the vehicle equipment, the
armrest can be moved backwards or forwards
in a longitudinal direction.
Depending on the vehicle's equipment, the
following may be in the stowage compart-
ment: a multimedia connector unit with an SD
card slot and 2 USB ports, e.g. for use with an
iPod
®, iPhone®or MP3 player; see the sepa-
rate operating instructions.
Stowage compartment under the driver's
seat and front-passenger seat
GWARNING
If you exceed the maximum load for the stow- age compartment, the cover may not be able
to restrain the items. Items may be thrown out
of the stowage compartment and hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Never exceed the maximum permissible load
for the stowage compartment. Stow and
secure heavy objects in the cargo compart-
ment.
The maximum permissible load of the stow-
age compartment is 2.6 lbs (1.5 kg).
XTo open: pull handle :up and fold
cover ;forwards.
Stowage space in the rear
Stowage compartment in the rear center
console
XTo open: pull down the top of stowage
compartment :by the edge of the handle.
iDepending on the vehicle's equipment,
there may be an open stowage space above the stowage compartment.
Folding table
GWARNING
If the folding table is folded out while the vehi-
cle is in motion, passengers can be thrown
against it, particularly in the event of an acci-
dent, heavy braking or a sudden change of
direction. There is a risk of injury.
Fold the folding table away before each jour-
ney.
244Stowage areas
Stowage and features

Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 131).
XVehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
12 V sockets
General notes
XTurn the SmartKey to position 1in the igni-
tion lock (
Ypage 131).
The sockets can be used for accessories with a maximum draw of 180 W (15A). Accesso-
ries include such items as chargers for mobile
phones.
If th e sockets are used foravery long time the
battery may discharge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut.
Socket in the front-compartment center
console
XVehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
XLift up the cover of socket ;.
254Features
Stowageand features

Socket in the rear-compartment center
console
XPull cover:out by its top edge.
XLift up the cover of socket ;.
Socket in the cargo compartment
XLift up the cover of socket :.
mbrace
General notes
The mbrace system is only available in the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the ïMB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines: Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this pass-
word to log onto the mbrace area under "Own-
ers Online" at
http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Rthe starter battery is sufficiently charged
Determining the location of the vehicle on a
map is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the mul-
tifunction steering wheel.
or
XUse the COMAND/Audio 20 volume con-
trol.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
Features255
Stowage and features
Z

All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as deter-
mined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been ini- tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency.
RIf there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con- tinuously.
The Call Failed
message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
XWait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button
XTo call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The Connecting
Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
Features257
Stowage and features
Z

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 261).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
258Features
Stowage and features

You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND/
Audio 20 to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to
COMAND/Audio 20.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to four way points.
You are prompted to confirm route guidance
to the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
the address can be stored in
the address book.
The destination download function is availa-
ble if:
Rthe vehicle is equipped with a navigation
system.
Rthe relevant mobile phone network is avail- able and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Pack-
age and cannot be purchased separately.
You can use the route assistance function
even if the vehicle is not equipped with a nav-
igation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Features259
Stowage and features
Z