Drivingabroad
An extensive Mercedes-Ben zServic enetwor kis
also available in other countries. You can obtain
further information from any authorized
Mercedes-Ben zCenter.
Car e
General notes
HEnvironmental not e
Dispose of empty packagin gand cleanin g
cloths in an environmentally responsible man -
ner.
!Fo rcleanin gyour vehicle, do no tuse any of
th efollowing:
Rdry, rough or har dcloths
Rabrasiv ecleanin gagents
Rsolvents
Rcleanin gagents containin gsolvents
Do no tscrub .
Do no ttouch th esurfaces or protective films
wit hhar dobjects ,e.g. arin gor ic escraper.
You could otherwise scratch or damage th e
surfaces and protective film.
!Do no tpar kth evehicle fo ran extended
period straight after cleanin git,particularly
after havin gcleaned th ewheels wit hwhee l
cleaner. Wheel cleaners could cause
increase dcorrosion of th ebrake discs and
brake pads/linings. Fo rthis reason ,you
should drive fo r afew minutes after cleaning.
Brakin gheat sth ebrake discs and th ebrake
pads/linings, thus drying them. The vehicle
can then be parked.
Regular car eof your vehicle is acondition fo r
retainin gth equalit yin th elon gterm .
Use car eproducts and cleanin gagents recom -
mended and approved by Mercedes-Benz.
Washing th evehicle an dcleaning th e
paintwor k
Automatic car was h
GWARNING
Brakin gefficiency is reduce dafter washin g
th evehicle. There is aris kof an accident.
Afte rth evehicle has bee nwashed, brake
carefully whil epayin gattention to th etraffic
condition suntil full braking powe ris restored .
!Never clean your vehicle in aTouchless
Automatic Car Wash as these use special
cleanin gagents .These cleanin gagents can
damage th epaintwor kor plasti cparts .
If you hav eyour vehicle cleaned in ahigh-
pressure automatic car wash ,small amount s
of water may ente rth evehicle.
!If th eSmartKey is within th erea rdetection
range of KEYLESS-GO ,th efollowin gsitua-
tions, fo rexample, could lead to th euninten -
tional opening of th etailgate:
Rusin g acar wash
Rusin g apowe rwasher
Mak esur ethat th eSmartKey is at leas t10 ft
(3 m) awa yfrom the vehicle.
!Make sure that:
Rthe side windows are fully closed.
Rthe blower for the ventilation/heating is
switched off.
Rthe windshield wiper switch is at position 0.
Rthe rear view camera is switched off.
The vehicle may otherwise be damaged.
!When washing your vehicle in a tow-through
car wash, use the SmartKey instead of the
Start/Stop button.
Start the engine using the SmartKey.. Move
the transmission to Nwith the E-SELECT
lever. Use the SmartKey to switch the engine off again and then turn the SmartKey to posi-
tion 2. Make sure that you then leave the
SmartKey in position 2. You may otherwise
damage the vehicle, the transmission or the
car wash.
Check the transmission position in the instru-
ment cluster.
234Care
Maintenance and care
Towing and tow-starting
Important safety notes
GWARNING
The rear axle locks when:
Rthe engine is not running
Rthe engine stalls while the vehicle is being
towed
Rthere is a malfunction in the power supply
or the vehicle's electrical system
There is a risk of an accident.
In the event of a breakdown, you should
always have the vehicle transported.
GWARNING
If the brake system or power steering is mal-
functioning and your vehicle is then towed
away, significantly more effort may be
required to steer and brake than is normally
required. There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 280).
!Use the SmartKey instead of the Start/Stop
button when towing the vehicle.
Start the engine and keep it running. Turn the
SmartKey to position 2in the ignition. Set the
transmission to Nusing the E-SELECT lever.
Make sure that you then leave the SmartKey
in position 2. Check the transmission position in the instru-
ment cluster.
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the towing
eye only. Otherwise, the vehicle could
become damaged.
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD function
i
s activated, the vehicle brakes automatically
in certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage both vehicles.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
!Observe the transmission fluid temperature
(AMG menu) in the on-board computer when
towing. The transmission fluid temperature
must not exceed 250 ‡ (120 †). If this
occurs, you must stop to
wing immediately.
!Tow-starting the vehicle is not permitted.
The transmission may otherwise be damaged.
250Towing and tow-starting
Breakdown assistance
Also observe the following notes:
RIf the engine does not start, try jump-starting
it (Ypage 248). Tow-starting the vehicle is not
permitted.
RIf it is not possible to jump-start the vehicle,
have it transported to the nearest qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
Rtransporting the vehicle
As a rule, you should have the vehicle trans-
ported.
Rtowing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases. The
engine must be running if you tow the vehicle
with a tow rope or tow bar.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
Observe the display messages in the instrument
cluster.
The battery must be connected and charged.
Otherwise, you:
Rwill not be able to switch on the ignition with
the Start/Stop button
Rcannot start the engine
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 67). You could other-
wise be locked out when pushing or towing the
ve
hicle.
Installing/removing the towing eye
Installing the towing eye
The bracket for the screw-in towing eye is
behind the radiator trim.
XRemove the towing eye from the vehicle tool
kit (Ypage 241).
XFold cover :forwards and leave it to hang
from the retaining strap.
XLever off the cover behind it using a flat tool
and fold it out.
XScrew in the towing eye clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.
XFold down the inner cover until it engages.
XAttach cover at the bottom and press it in at
the top until it engages.
XPut the towing eye back into the vehicle tool
kit.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 250).
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion Nwhen towing the vehicle, you must
observe the following points:
XInsert the SmartKey into the ignition lock. You
must use the SmartKey instead of the Start/
Stop button (
Ypage 103).
XStart the engine and leave it running during
the entire towing procedure.
XDepress and hold the brake pedal.
XMove the transmission to position Nwith the
E-SELECT lever.
Towing and tow-starting251
Breakdo wn assis tance
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