6–65
Maintenance and Care
Appearance Care
*Some models.
Cleaning the Upholstery and
Interior Trim
Vinyl
Remove dust and loose dirt from vinyl
with a whisk broom or vacuum cleaner.
Clean vinyl with a leather-and-vinyl
cleaner.
Leather*
Remove dust and sand first using a
vacuum cleaner or other means, then wipe
dirt off using a soft cloth with a leather
cleaner or a soft cloth soaked in mild soap.
Wipe off the remaining cleaner or soap
using a cloth soaked in clean water and
wrung out well.
Remove moisture with a dry, soft cloth
and allow the leather to further dry in a
well-ventilated, shaded area. If the leather
gets wet such as from rain, also remove
moisture and dry it as soon as possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles. To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended. Sand and dust on the seat surface may
damage the overcoat of the genuine
leather surfaces and accelerate wear. Greasy soiling on genuine leather may
cause molding and stains. Rubbing hard with a stiff brush or cloth
may cause damage. Do not wipe the leather using alcohol,
chlorine bleach, or organic solvents
such as thinner, benzene, or gasoline.
Otherwise, it may cause discoloration
or stains.
If the seats get wet, promptly remove
moisture with a dry cloth. Remaining
moisture on the surface may cause
deterioration such as hardening and
shrinkage. Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades. Do not leave vinyl products on the seats
for long periods as they may affect
the leather quality and coloring. If the
cabin temperature becomes hot, the
vinyl may deteriorate and adhere to the
genuine leather.
Fabric
Remove dust and loose dirt from fabric
with a whisk broom or vacuum cleaner.
Clean it with a mild soap solution good
for upholstery and carpets. Remove fresh
spots immediately with a fabric spot
cleaner.
To keep the fabric looking clean and fresh,
take care of it. Otherwise its color will be
affected, it can be stained easily, and its
fire-resistance may be reduced.
CAUTION
Use only recommended cleaners
and procedures. Others may affect
appearance and fire-resistance. Rubbing the interior side of the
convertible top vigorously with a stiff
brush or cloth may cause damage.
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7–36
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
SignalWarning
Electric Vacuum Pump Warning Light
The light turns on if the electric vacuum pump system has a problem. Hav\
e your vehicle inspected at an Authorized Mazda Dealer.
ABS Warning Light
If the ABS warning light stays on while you're driving, the ABS control unit has detected a system malfunction. If this occurs, your brakes will function normally a\
s if the vehicle had no ABS.Should this happen, consult an Authorized Mazda Dealer as soon as possible.
NOTE
When the engine is jump-started to charge the battery, uneven rpm occurs and the ABS warning light may illuminate. If this occurs, it is the result of the weak battery and does not indicate an ABS malfunction.Recharge the battery.The brake assist system does not operate while the ABS warning light is illuminated.
Check Engine Light
If this light illuminates while driving, the vehicle may have a problem.\
It is important to note the driving conditions when the light illuminated and consult an Authorized Mazda Dealer.The check engine light may illuminate in the following cases:
The fuel tank level being very low or approaching empty.The engine's electrical system has a problem.The emission control system has a problem.The fuel-filler cap is missing or not tightened securely.If the check engine light remains on, or it flashes continuously , do not drive at high speeds and consult an Authorized Mazda Dealer as soon as possible.
Automatic Transmission Warning Light*
The light illuminates when the transmission has a problem.
CAUTION
If the automatic transmission warning light illuminates, the transmission has an electrical problem. Continuing to drive your Mazda in this condition could cause damage to your transmission. Consult an Authorized Mazda Dealer as soon as possible.
Air Bag/Seat Belt Pretensioner System Warning Light
A system malfunction is indicated if the warning light constantly flashes, constantly illuminates or does not illuminate at all when the ignition is switched ON. If any of these occur, consult an Authorized Mazda Dealer as soon as possible. The system may not operate in an accident.
WARNING
Never tamper with the air bag/pretensioner systems and always have an Authorized Mazda Dealer perform all servicing and repairs:Self-servicing or tampering with the systems is dangerous. An air bag/pretensioner could accidentally activate or become disabled causing serious injury or death.
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7–41
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
SignalWarningAction to be taken
Door-Ajar Warning Light
The light turns on if any door is not closed securely.Close the door securely.
Low Washer Fluid Level Warning Light*
This warning light indicates that little washer fluid remains.Add washer fluid (page 6-31).
(Illuminate)Tire Pressure Monitoring System Warning Light*
When the warning light illuminates, and the warning beep sound is heard (about 3 seconds), tire pressure is too low in one or more tires.
WARNING
If the tire pressure monitoring system warning light illuminates or flashes, or the tire pressure warning beep sound is heard, decrease vehicle speed immediately and avoid sudden maneuvering and braking:If the tire pressure monitoring system warning light illuminates or flashes, or the tire pressure warning beep sound is heard, it is dangerous to drive the vehicle at high speeds, or perform sudden maneuvering or braking. Vehicle drivability could worsen and result in an accident.To determine if you have a slow leak or a flat, pull over to a safe position where you can check the visual condition of the tire and determine if you have enough air to proceed to a place where air may be added and the system monitored again by an Authorized Mazda Dealer or a tire repair station.
Do not ignore the TPMS Warning Light:Ignoring the TPMS warning light is dangerous, even if you know why it is illuminated. Have the problem taken care of as soon as possible before it develops into a more serious situation that could lead to tire failure and a dangerous accident.
Inspect the tires and adjust to the specified inflation pressure (page 6-41).
NOTE
Perform tire pressure adjustment when the tires are cold. Tire pressure will vary according to the tire temperature, therefore let the vehicle stand for 1 hour or only drive it 1.6 km (1 mile) or less before adjusting the tire pressures. When pressure is adjusted on hot tires to the cold inflation pressure, the TPMS warning light/beep may turn on after the tires cool and pressure drops below specification.Also, an illuminated TPMS warning light, resulting from the tire air pressure dropping due to cold ambient temperature will remain illuminated even if the ambient temperature rises. In this case, it will also be necessary to adjust the tire air pressures. If the TPMS warning light illuminates due to a drop in tire air pressure, make sure to check and adjust the tire air pressures.Tires lose air naturally over time and the TPMS cannot tell if the tires are getting too soft over time or you have a flat. However, when you find one low tire in a set of four-that is an indication of trouble; you should have someone drive the vehicle slowly forward so you can inspect any low tire for cuts and any metal objects sticking through tread or sidewall. Put a few drops of water in the valve stem to see if it bubbles indicating a bad valve. Leaks need to be addressed by more than simply reinflating the tire as leaks are dangerous — take it to an Authorized Mazda Dealer.
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7–47
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.
Request Switch Inoperable
Warning Beep (With the advanced
keyless function)
If the request switch is pressed with a door
open or ajar or the ignition has not been
switched off while the key is being carried,
a beep will be heard for about 2 seconds
to indicate that the doors and the trunk lid
cannot be locked.
Key Left-in-trunk Warning Beep
(With the advanced keyless
function)
If the key is left in the trunk with all doors
locked and the trunk lid closed, a beep
sound is heard for about 10 seconds to
remind the driver the key has been left in
the trunk. If this happens, open the trunk
lid by pressing the electric trunk lid opener
and remove the key. A key removed from
the trunk may not function because its
functions may have been temporarily
suspended. To restore the key function,
perform the applicable procedure (page
3-7).
Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If a key is left in the vehicle cabin and all
the doors and the trunk are locked using
a separate key, a beep sound is heard for
about 10 seconds to remind the driver
that the key has been left in the vehicle
cabin. If this happens, open the door and
remove the key. A key removed from the
vehicle this way may not function because
its functions may have been temporarily
suspended. Perform the applicable
procedure to restore the functions of the
key (page 3-7).
Tire Inflation Pressure Warning
Beep*
The warning beep sound will be heard
for about 3 seconds when there is any
abnormality in tire inflation pressures
(page 4-93).
Lane Departure Warning System
(LDWS) Warning Sound*
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
NOTE
The volume of the LDWS warning sound
can be changed.
Refer to Personalization Features on
page 9-9. The type of the LDWS warning sound
can be changed.
Refer to Personalization Features on
page 9-9.
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8–6
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. \
All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in to\
p condition.
In our experience, any questions, problems, or complaints regarding the \
operation of your
Mazda or any other general service transactions are most effectively resolved by your dealer.
If the cause of your dissatisfaction cannot adequately be addressed by n\
ormal dealership
procedures, we recommend that you take the following steps:
STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Servic\
e Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
STEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Ma\
nager to arrange for
you to meet the local Mazda Service Representative. If more expedient, c\
ontact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-8).
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels” page
of section 9 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representati\
ve, will review
the case to determine if everything possible has been done to ensure you\
r satisfaction.
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8–9
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda
Dealers have the knowledge and the tools to keep your Mazda vehicle in t\
op condition.
If you have any questions or recommendations for improvement regarding t\
he service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend \
that you take
the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
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