2016 LINCOLN MKZ change time

to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
Note:Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings. In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel.
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Customer Assistance

Your vehicle has limited engine power when
in the fail-safe mode. Drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine
operates poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch off the engine.
2. Tow your vehicle to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and add if low.
5. Re-start the engine and drive your vehicle to an authorized dealer.
Note: Driving your vehicle without repair
increases the chance of engine damage.
See an authorized dealer as soon as
possible.AUTOMATIC TRANSMISSION
FLUID CHECK
6F35/HF35 transmission (If Equipped)
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, the fluid level
should be checked if the transmission is not
working properly, (For example: if the
transmission slips or shifts slowly) or if you
notice some sign of fluid leakage. See
Scheduled Maintenance (page 480).
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
6F50/6F55 Transmission (If Equipped)
WARNINGS
The dipstick cap and surrounding
components may be hot; gloves are
recommended.
Use gloves when moving the air filter
assembly. Components will be hot.
Note: Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle until it is warmed up
(approximately 20 miles [30 kilometers]). If
your vehicle has been operated for an
extended period at high speeds, in city traffic
during hot weather or pulling a trailer, the
vehicle should be turned off until normal
operating temperatures are reached to allow
the fluid to cool before checking. Depending
on vehicle use, cooling times could take up
to 30 minutes or longer.
292
Maintenance

Horizontal Aim Adjustment
Horizontal aim is not required for this vehicle
and is not adjustable.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate
normal changes in pressure. Condensation
can be a natural by-product of this design.
When moist air enters the lamp assembly
through the vents, there is a possibility that
condensation can occur when the
temperature is cold. When normalcondensation occurs, a thin film of mist can
form on the interior of the lens. The thin mist
eventually clears and exits through the vents
during normal operation. Clearing time may
take as long as 48 hours under dry weather
conditions.
Examples of acceptable condensation are:
• Presence of thin mist (no streaks, drip
marks or droplets).
• Fine mist covers less than 50% of the lens.
Examples of unacceptable moisture (usually
caused by a lamp water leak) are:
• Water puddle inside the lamp.
• Large water droplets, drip marks or streaks present on the interior of the lens. Take your vehicle to a dealer for service if
any of the above conditions of unacceptable
moisture are present.
Replacing Bulbs
For replacing bulbs, see your authorized
dealer.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the chart
below. Headlamp bulbs must be marked with
an authorized “D.O.T.” for North America to
make sure they have the proper lamp
performance, light brightness, light pattern,
and safe visibility. The correct bulbs will not
damage the lamp assembly or void the lamp
assembly warranty and will provide quality
bulb illumination time.
Trade name
Function
LED
Headlamp high beam
LED
Headlamp low beam
LED
Side marker lamp - front
301
Maintenance

Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls:
Action and Description
Control
Adjust the volume of playing media.
VOL
Press to start a voice session. Press again to interrupt a voice prompt \
and begin speaking. Press
and hold to end an active voice session.
Voice
Use as you normally would in media and phone modes.
Seek and Call Accept
Use as you normally would in media and phone modes.
Seek and Call Reject
Using the Touchscreen
• Make sure your hands are clean and dry.
• Press firmly on the center of a control
graphic or menu item.
• Keep metal objects or other conductive material away from the surface of the
touchscreen.
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt or
fingerprints are still visible, apply a small
amount of alcohol to the cloth. Do not pour
or spray alcohol onto the display. Do not use
detergent or any type of solvent to clean the
display.
Support
The SYNC support team is available:
• Monday-Saturday, 8:30am-8:00pm EST.
• United States: 1-800-521-4140
• Canada: 1-800-387-9333
Note: Times are subject to change due to
holidays.
378
MyLincoln Touch™

HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor Companyand iBiquity Digital Corp. are not responsible
for the content sent using HD Radio
technology. Content may be changed, added
or deleted at any time at the station owner's
discretion.Radio Voice Commands
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Press the voice button and when prompted say:
Action and Description
Voice command
Radio
Then you can say a command similar to the following:
Say a frequency or preset.
FM
Off
Help
SIRIUS® Satellite Radio (If Activated)
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MyLincoln Touch™

SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.
E142593
SIRIUS satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather, traffic
and entertainment programming. Your
factory-installed SIRIUS satellite radio system
includes hardware and a limited subscription
term that begins on the date of sale or lease
of your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is required),
the online media player and a list of SIRIUS
satellite radio channels, and other features,
please visit www.siriusxm.com in the United
States, www.sirius.ca in Canada, or call
SIRIUS at 1-888-539-7474. Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX).
To access your ESN, touch the bottom left
corner of the touchscreen, then select:
Menu Item
SIRIUS
Options
416
MyLincoln Touch™

Sound
You can adjust the settings for:
Action and Description
Menu Item
Bass
Sound Settings
Midrange
Treble
Set Balance and Fade
DSP
EQ Mode
Speed Compensated Volume
Allows you to select more settings, which is under Media Player. See Settings (page 384).
Media Player Settings
Displays software and firmware information about the currently connected\
media device.
Device Information
Indexes your device when you connect it for the first time and each time the \
content changes (for example
adding or removing tracks) to make sure you have the latest voice comma\
nds available for all media on
the device.
Update Media Index
Note: Your vehicle may not have all these sound settings.
423
MyLincoln Touch™

Menu Item
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
AppsE
Where Am I?
F
E142608
If your vehicle is equipped with
Navigation, press the Information
button to access these features. If
your vehicle is not equipped with Navigation,
press the corner of the touchscreen with the
green tab.
SYNC Services (If Equipped, United
States Only)
Note: SYNC Services varies by trim level and
model year and may require a subscription.
Traffic alerts and turn-by-turn directions
available in select markets. Message and
data rates may apply. Ford Motor Company
reserves the right to change or discontinue
this product service at any time without prior
notification or incurring any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use, SYNC
Services. See Phone (page 426).
Note: This feature does not function properly
if you have enabled caller ID blocking on
your cellular phone. Make sure your cellular
phone is not blocking caller ID before using
SYNC Services. Note:
The driver is ultimately responsible for
the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving conditions.
437
MyLincoln Touch™