2016 LINCOLN MKZ maintenance

Introduction
About This Manual............................................7
Symbols Glossary..............................................7
Data Recording..................................................9
California Proposition 65................................11
Perchlorate........................................................12
Lincoln Automotive Financial Services.........................................................12
Replacement Parts Recommendation........12
Special Notices.................................................13
Mobile Communications Equipment...........14
Export Unique Options...................................14
Environment
Protecting the Environment..........................15
Child Safety
General Information........................................16
Installing Child Seats......................................18
Booster Seats...................................................27
Child Seat Positioning...................................29
Child Safety Locks...........................................31
Safety Belts
Principle of Operation....................................33
Fastening the Safety Belts...........................34
Safety Belt Height Adjustment....................38
Safety Belt Warning Lamp and Indicator Chime............................................................38
Safety Belt Minder..........................................39
Child Restraint and Safety Belt Maintenance.................................................41
Personal Safety System™
Personal Safety System™..............................43
Supplementary RestraintsSystem
Principle of Operation....................................44
Driver and Passenger Airbags....................45
Front Passenger Sensing System..............46
Side Airbags.....................................................49
Driver and Passenger Knee Airbags.........50
Side Curtain Airbags......................................50
Crash Sensors and Airbag Indicator..........52
Airbag Disposal...............................................53
Keys and Remote Controls
General Information on RadioFrequencies.................................................54
Remote Control...............................................55
Replacing a Lost Key or Remote Control..........................................................59
MyKey™
Principle of Operation...................................60
Creating a MyKey............................................61
Clearing All MyKeys.......................................62
Checking MyKey System Status.................64
Using MyKey With Remote StartSystems........................................................65
MyKey Troubleshooting................................65
Locks
Locking and Unlocking..................................67
Keyless Entry....................................................72
Interior Luggage Compartment Release..........................................................75
Security
Passive Anti-Theft System............................77
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Table of Contents

Towing the Vehicle on Four Wheels.......246
Driving Hints
Breaking-In.....................................................248
Economical Driving......................................248
Driving Through Water...............................248
Floor Mats......................................................249
Roadside Emergencies
Roadside Assistance....................................251
Hazard Warning Flashers...........................252
Fuel Shutoff...................................................252
Jump Starting the Vehicle..........................253
Post-Crash Alert System............................255
Customer Assistance
Getting the Services You Need................256
In California (U.S. Only)...............................257
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................258
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................259
Getting Assistance Outside the U.S. and Canada.......................................................259 Ordering Additional Owner's
Literature.....................................................261
Reporting Safety Defects (U.S. Only).......261
Reporting Safety Defects (Canada Only)............................................................262
Fuses
Fuse Specification Chart............................263
Changing a Fuse..........................................280
Maintenance
General Information......................................281
Opening and Closing the Hood................281
Under Hood Overview - 2.0LEcoBoost™..................................................283
Under Hood Overview - 3.7L....................285
Engine Oil Dipstick - 2.0L EcoBoost™......287
Engine Oil Dipstick - 3.7L............................287
Engine Oil Check..........................................287
Oil Change Indicator Reset.......................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check......292
Brake Fluid Check.......................................296
Washer Fluid Check....................................296 Fuel Filter.......................................................296
Changing the 12V Battery..........................297
Checking the Wiper Blades.......................299
Changing the Wiper Blades......................299
Adjusting the Headlamps..........................299
Changing a Bulb............................................301
Bulb Specification Chart..............................301
Changing the Engine Air Filter.................303
Vehicle Care
General Information.....................................305
Cleaning Products.......................................305
Cleaning the Exterior..................................305
Waxing............................................................306
Cleaning the Engine....................................307
Cleaning the Windows and Wiper
Blades.........................................................307
Cleaning the Interior....................................308
Cleaning the Instrument Panel and Instrument Cluster Lens..........................310
Cleaning Leather Seats................................311
Repairing Minor Paint Damage...................311
Cleaning the Alloy Wheels...........................311
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Table of Contents

Vehicle Storage.............................................312
Wheels and Tires
Temporary Mobility Kit.................................314
Tire Care.........................................................327
Using Summer Tires.....................................341
Using Snow Chains......................................342
Tire Pressure Monitoring System.............342
Changing a Road Wheel.............................346
Technical Specifications..............................351
Capacities and Specifications
Engine Specifications..................................353
Motorcraft Parts............................................354
Vehicle Identification Number..................355
Vehicle Certification Label.........................355
Transmission Code Designation..............356
Capacities and Specifications - 2.0LEcoBoost™..................................................357
Capacities and Specifications - 3.7L........363
Audio System
General Information.....................................369 Audio Unit - Vehicles With: Premium AM/
FM/CD.........................................................370
Media Hub......................................................372
MyLincoln Touch™
General Information.....................................373
Settings...........................................................384
Entertainment................................................403
Phone..............................................................426
Information .....................................................436
Climate............................................................450
Navigation ......................................................454
MyLincoln Touch™ Troubleshooting.........467
Accessories
Accessories....................................................475
Extended Service Plan (ESP)
Extended Service Plan (ESP).....................477
Scheduled Maintenance
General Maintenance Information...........480
Normal Scheduled Maintenance..............484 Special Operating Conditions Scheduled
Maintenance.............................................488
Scheduled Maintenance Record..............492
Appendices
End User License Agreement...................503
Type Approvals.............................................528
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Table of Contents

PERCHLORATE
Certain components in your vehicle such as
airbag modules, safety belt pretensioners
and remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience. Use the options below to contact us with
questions about your account or financing
and we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
12
Introduction

Deactivating and Activating the Belt-Minder
Feature
WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being safely
belted and surviving an accident. We
recommend you leave the system activated
for yourself and others who may use the
vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P) or neutral (N). • The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the vehicle.
2. Wait until the safety belt warning light turns off (about one minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the procedure
within 30 seconds.
3. For the seating position you are switching off, buckle then unbuckle the safety belt
three times at a moderate speed, ending
in the unbuckled state. After Step 3, the
safety belt warning light turns on.
4. While the safety belt warning light is on, buckle and then unbuckle the safety belt.
After Step 4, the safety belt warning light
flashes for confirmation.
• This will switch the feature off for that seating position if it is currently on.
• This will switch the feature on for that seating position if it is currently off.
CHILD RESTRAINT AND SAFETY
BELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make sure
they work properly and are not damaged.
Inspect the vehicle and child seat safety belts
to make sure there are no nicks, tears or
cuts. Replace if necessary. All vehicle safety
belt assemblies, including retractors, buckles,
front safety belt buckle assemblies, buckle
support assemblies (slide bar-if equipped),
shoulder belt height adjusters (if equipped),
shoulder belt guide on seat back (if
equipped), rear inflatable safety belts (if
equipped), child safety seat LATCH and
tether anchors, and attaching hardware,
should be inspected after a crash. Read the
child restraint manufacturer's instructions for
additional inspection and maintenance
information specific to the child restraint.
41
Safety Belts

While the system is designed to help reduce
serious injuries, contact with a deploying
airbag may also cause abrasions or swelling.
Temporary hearing loss is also a possibility
as a result of the noise associated with a
deploying airbag. Because airbags must
inflate rapidly and with considerable force,
there is the risk of death or serious injuries
such as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of airbag
deployment. Thus, it is extremely important
that occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Never place your arm or any objects
over an airbag module. Placing your
arm over a deploying airbag can result in
serious arm fractures or other injuries.
Objects placed on or over the airbag inflation
area may cause those objects to be
propelled by the airbag into your face and
torso causing serious injury.
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag system
consists of:
• Driver and passenger airbag modules.
• Front passenger sensing system.
· Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 52).
45
Supplementary Restraints System

The design and development of the side
curtain airbags included recommended
testing procedures that were developed by
a group of automotive safety experts known
as the Side Airbag Technical Working Group.
These recommended testing procedures
help reduce the risk of injuries related to the
deployment of side curtain airbags.
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to the
front end of the vehicle (including
frame, bumper, front end body structure and
tow hooks) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify the front end of the
vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the front safety belt pretensioners, driver
airbag, passenger airbag, knee airbag(s), seat
mounted side airbags, side curtain airbags
and optional rear inflatable safety belts.
Based on the type of crash (frontal impact or
side impact), the restraints control module
will deploy the appropriate safety devices.
The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on. • The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The tone pattern will repeat periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to deploy
a safety device.
52
Supplementary Restraints System

Service Engine Soon
If the service engine soon indicator
light stays illuminated after the
engine is started, it indicates that
the On Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On board
diagnostics (OBD) in the Fuel and Refueling
chapter for more information about having
your vehicle serviced. See Emission Control
System (page 172).
If the light is blinking, engine misfire is
occurring which could damage your catalytic
converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and
have your vehicle serviced immediately.
WARNING
Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter, the fuel
system, interior floor coverings or other
vehicle components, possibly causing a fire.
Have an authorized dealer service your
vehicle immediately.
The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb and
to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then turn
itself off if no malfunctions are present.
However, if after 15 seconds the service
engine soon light blinks eight times, it means
that the vehicle is not ready for I/M testing.
See Emission Control System (page 172).
Stability Control
E138639
It will flash when the system is
active. If it remains illuminated or
does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the system
will switch off. Have the system checked by
your authorized dealer immediately. See
Using Stability Control (page 195).
Stability Control Off
It will illuminate when you switch
the system off. It will go out when
you switch the system back on or
when you switch the ignition off. See Using
Stability Control (page 195).
Trunk Ajar
E159323
Displays when the ignition is on
and the trunk is not completely
closed.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door and
you have left the key in the ignition.
107
Instrument Cluster