SYNC Services Quick Tips
Tips
You can personalize your Services feature to provide quicker access to yo\
ur most used or favoriteinformation. You can save address points, such as work or home. You can also save favorite
information like sports teams, for example Detroit Lions, or a news cate\
gory. You can learn more about personalization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice promptor an audio clip (such as a sports report) and say your voice command.\
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phon\
e number, not your
VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services.
Portable
SYNC Services Voice Commands
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When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: ServicesVoice command
Cancel Route
Route Status
Route summary
Update Route
Help
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Sirius Travel Link (If Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.
Note: In order to use Sirius Travel Link, your
vehicle must be equipped with navigation
and your navigation SD card must be in the
SD card slot.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and click
on Coverage map and details for a complete
listing of all traffic areas covered by Sirius
Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the Sirius
Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it
can help you locate the best gas prices, find
movie listings, get current traffic alerts, view
the current weather map, get accurate ski
conditions and see scores to current sports
games.
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If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Action and Description
Menu Item
Touch these buttons to identify traffic incidents on your route, nearby your vehicle’s current location
or near any of your favorite places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your vehicle’\
s location or on an active
navigation route
Fuel Prices
Touch this button to view nearby movie theaters and their show times, if \
available.
Movie Listings
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Sirius Travel Link Voice Commands
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Press the voice button on the steering
wheel controls. When prompted, say any
of the following or a similar command:
Voice command
Show Traffic
Show Weather
Help
Alerts
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If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Press Alerts, then choose from any of the
following services:
Action and Description
Menu Item
The complete message
View
The message
Delete
Messages
Delete All
This screen displays any system messages
(such as an SD card fault).
Note: The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar
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If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Press Calendar. You can view the current
calendar by day, week or month.
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help, which could delay response time,
potentially increasing the risk of serious
injury or death after a crash.
Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time, which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional.
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in a crash.
Failure to do so may cause serious injury to
someone or damage the phone, which could
prevent 911 Assist from working properly.
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Note:The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts where
fitted or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to
contact emergency services by dialing 911
through a paired and connected
Bluetooth-enabled phone. For more
information about the 911 Assist feature visit:
Website
visit www.SYNCMyRide.com www.SYNCMyRide.cawww.syncmaroute.ca
See Supplementary Restraints System
(page 44). Important information regarding
airbag deployment is in this chapter.
See Roadside Emergencies (page 251).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
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If your vehicle is equipped with Navigation,
touch the I (Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Then
select:
Menu Item
Apps
911 Assist
On
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You can also access 911 Assist by pressing
the Setting icon and then selecting:
Menu Item
Settings
Phone
911 Assist
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Menu Item
You can also select:
Help
911 Assist
To make sure that 911 Assist works properly:
• SYNC must be powered and working properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on prior to the incident.
• You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
• A connected Bluetooth-enabled phone must have the ability to make and
maintain an outgoing call at the time of
the incident. • A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and be located in the United States, Canada
or in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If
a connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911. Before making the call:
• SYNC provides a short window of time
(approximately 10 seconds) to cancel the
call. If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
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911 Assist May Not Work If:
• Your cellular phone or 911 Assisthardware sustains damage in a crash.
• The vehicle's battery or the SYNC system has no power.
• The phones(s) previously paired or connected to the system are thrown from
the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on.Vehicle Health Report
WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection. Vehicle
Health Report only monitors certain systems
electronically monitored by your vehicle and
will not monitor or report the status of any
other system, (such as brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage and serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function properly
if you have enabled caller ID blocking on
your cellular phone. Before running a report,
review the Vehicle Health Report Privacy
Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
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The system allows you to check your
vehicle’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspectionsby your authorized dealer that still need
servicing.
Making a Report
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If you want to run a report by using the
touchscreen, select:
Menu Item
Apps
Vehicle Health Report
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You can also run a vehicle health
report by voice command.
Press the voice button and when prompted
say:
Voice command
Vehicle Health Report
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set up
your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
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To begin navigation press:
Action and Description
Menu Item
You can cancel the route or have the system demo the route for you.
Start Route
During route guidance, you can press the talking bubble icon that appears in the upper right \
navigation
corner (green bar) if you want the system to repeat route guidance inf\
ormation. When the system
repeats the last guidance instruction, it updates the distance to the ne\
xt guidance instruction, since
it detects when the vehicle is moving.
Note: If your vehicle is on a recognized road
and you do not press the Start Route button,
the system defaults to the Fastest Route
option and begins guidance.
Point of Interest (POI) Categories
Main Categories
Food/Drink & Dining
Travel & Transportation
Financial
Emergency
Community
Main Categories
Health & Medicine
Automotive
Shopping
Entertainment & Arts
Recreation & Sports
Government
Domestic Services
Subcategories
Restaurant
Golf
Parking
Home & Garden
Personal Care Services
Auto Dealership
Govt Office
Public Transit
Education
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