Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction E162384 E71340
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
LOW Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 290).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 290).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 296).
Brake Fluid Level LOW
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high. Stop the vehicle in a safeplace and contact your authorized dealer.
Engine Coolant Overtemperature
Displays when the motor electronics are overheating. Stop the vehicle as soon as safely possible,
turn off the vehicle and let it cool. If the warning stays on or continu\
es to come on, contact yourauthorized dealer as soon as possible.
Motor Coolant Overtemperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Information Displays
Answer
Question
In order to ensure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct minimum temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate
during steady state driving. These are characteristics of the Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located outside the high voltage
battery. This fan turns on when the battery requires cooling air. The fan speed and associated noise level will change, according to the
amount of cooling required to maintain good performance. Maintaining
the battery temperature at optimal conditions also prolongs the useful life of the battery and helps to achieve better fuel economy. Do not
place objects on the package tray which could block air flow through the hybrid vehicle battery cooling vents.
What is the fan noise I hear from the rear of my hybrid?
Running out of gas is not recommended. However, you may be ableto go about one mile, driving at 30 mph (48 km/h), if the battery has a normal state of charge.
How far can I go in Electric Drive if I run out of gas?
See Scheduled Maintenance (page 479).
What is the engine oil change service interval?
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Unique Driving Characteristics
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or strong
detergents when cleaning the steering
wheel or instrument panel to avoid
contamination of the airbag system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats (page
311).
Clean the instrument panel and cluster lens
with a clean, damp and soft cloth, then use
a clean, dry and soft cloth to dry these areas. •
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these may
damage the finish of the instrument
panel, interior trim and cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft
cloth as quickly as possible. 2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially available
leather cleaning product for automotive
interiors. Test any cleaner or stain
remover on an inconspicuous area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
4. If necessary, apply more soap and water
solution or cleaning product to a clean,
soft cloth and press it onto the soiled
area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion
for 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Vehicle Care
•
Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner. Apply
using manufacturer's instructions.
• Use a sponge to remove heavy deposits
of dirt and brake dust accumulation.
• Rinse thoroughly with a strong stream of
water when you have completed the
cleaning process.
• To remove tar and grease, use Motorcraft
Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make sure
your vehicle stays in good operating
condition.
We engineer and test all motor vehicles and
their components for reliable, regular driving.
Under various conditions, long-term storage
may lead to degraded engine performance
or failure unless you use specific precautions
to preserve engine components. General
•
Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to remove
dirt, grease, oil, tar or mud from exterior
surfaces, rear-wheel housing and the
underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary when
you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with a
light grade oil. •
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil contains
contaminates which may cause engine
damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through
all the gears while the engine is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle.
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Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure. Miscellaneous
•
Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label. •
Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
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W
Warning Lamps and Indicators..................105
Adaptive Cruise Control....................................105
Anti-Lock Braking System.................................105
Battery....................................................................105
Blind Spot Monitor..............................................106
Brake System.......................................................106
Cruise Control......................................................106
Direction Indicator..............................................106
Door Ajar...............................................................106
EcoSelect..............................................................106
Electric Park Brake..............................................106
Engine Oil..............................................................107
Engine or Motor Coolant Temperature..........106
Fasten Safety Belt...............................................107
Front Airbag..........................................................107
Grade Assist..........................................................107
Heads Up Display................................................107
High Beam.............................................................107
Hood Ajar..............................................................107
Lane Keeping Aid................................................107
Low Fuel Level.....................................................107
Low Tire Pressure Warning...............................107
Low Washer Fluid................................................108
Parking Lamps.....................................................108
Powertrain Fault..................................................108
Ready to Drive.....................................................108 Service Engine Soon.....................................108
Stability Control...................................................108
Stability Control Off............................................109
Stop Safely............................................................109
Trunk Ajar..............................................................109
Washer Fluid Check.....................................297
Washers See: Cleaning the Exterior...............................305
See: Wipers and Washers...................................84
Waxing............................................................306
Welcome Lighting...........................................93
Wheels and Tires...........................................314 Technical Specifications....................................347
Windows and Mirrors.....................................95
Windshield Washers
......................................86
Windshield Wipers..........................................84
Intermittent Wipe..................................................84
Speed Dependent Wipers..................................84
Wipers and Washers......................................84
Wrecker Towing See: Transporting the Vehicle.........................249
540
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index