Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great. Multi-point inspection
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
Steering and linkage
Exterior lamps operation
482
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Scheduled Maintenance
NORMAL SCHEDULED MAINTENANCE
Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer for requireme\
nts.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system stren\
gth and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil Check (page 290).
484
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Bonnet Lock
See: Opening and Closing the Hood............287
Booster Seats...................................................27
Types of Booster Seats.......................................27
Brake Fluid Check.......................................296
Brakes..............................................................195 General Information............................................195
Breaking-In......................................................251
Bulb Specification Chart
..............................301
C
Cabin Air Filter...............................................144
California Proposition 65................................11
Capacities and Specifications...................353 Specifications......................................................354
Car Wash See: Cleaning the Exterior...............................305
Center Console
.............................................165
Changing a Bulb............................................301
Lamp Assembly Condensation........................301
Replacing Bulbs...................................................301
Changing a Fuse..........................................286 Fuses.....................................................................286
Changing the 12V Battery..........................297
Changing the Engine Air Filter.................304
Changing the Wiper Blades......................299
Checking MyKey System Status.................64 Checking the Wiper Blades.......................299
Child Restraint and Safety Belt
Maintenance...................................................41
Child Safety
.......................................................16
General Information..............................................16
Child Safety Locks...........................................31 Left-Hand Side.......................................................32
Right-Hand Side....................................................32
Child Seat Positioning...................................29
Cleaning Leather Seats................................311
Cleaning Products
.......................................305
Cleaning the Alloy Wheels...........................311
Cleaning the Engine....................................307
Cleaning the Exterior..................................305 Exterior Chrome Parts.......................................306
Exterior Plastic Parts..........................................306
Stripes or Graphics............................................306
Underbody...........................................................306
Cleaning the Instrument Panel and Instrument Cluster Lens............................310
Cleaning the Interior....................................308 Cleaning Black Label Interior (If
Equipped).........................................................308
Cleaning the Windows and Wiper Blades...........................................................307
Clearing All MyKeys
.......................................62 Climate............................................................448
Climate Control Voice Commands................
452
Smart Zone Feature............................................451
Climate Control
...............................................141
Climate Controlled Seats............................155
Cooled Seats........................................................156
Collision, Damage or Fire Event...............259 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................259
Coolant Check See: Engine Coolant Check.............................291
Crash Sensors and Airbag Indicator
..........52
Creating a MyKey............................................61 Programming/Changing Configurable
Settings................................................................61
Cruise Control.................................................82 Principle of Operation........................................214
Type 1.......................................................................82
Type 2......................................................................82
Cruise control See: Using Cruise Control.................................214
Customer Assistance..................................262
530
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
D
Data Recording..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................89 Type 1 - Conventional
(Non-Configurable)..........................................89
Type 2 - Configurable..........................................90
Direction Indicators
........................................92
Drive Control.................................................238
LINCOLN DRIVE CONTROL............................238
Driver Alert
.....................................................223
Using Driver Alert...............................................223
Driver and Passenger Airbags....................45 Children and Airbags...........................................46
Proper Driver and Front Passenger Seating
Adjustment.........................................................46
Driver and Passenger Knee Airbags.........50
Driving Aids...................................................223
Driving Hints...................................................251
Driving Through Water
................................251
DRL See: Daytime Running Lamps...........................89
E
Economical Driving
.......................................251 Electric Parking Brake..................................196
Applying the electric parking brake...............
196
Applying the electric parking brake when the vehicle is moving............................................197
Battery With No Charge....................................198
Releasing the electric parking brake.............197
Electric Vehicle Information.......................428 Power....................................................................428
Emission Control System
............................184
On-Board Diagnostics (OBD-II)........................185
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................185
End User License Agreement
..................500
SYNC End User License Agreement
(EULA)...............................................................500
Engine Block Heater....................................169 Using the Engine Block Heater.......................170 Engine Coolant Check.................................291
Adding Coolant...................................................293
Adding Engine Coolant....................................294
Adding Inverter System Controller
Coolant.............................................................294
Checking the Engine Coolant.........................292
Checking the Inverter System Controller Coolant.............................................................292
Engine Coolant and Inverter System Controller Coolant.........................................
292
Recycled Engine Coolant.................................294
Severe Climates.................................................295
What You Should Know About Fail-Safe Cooling.............................................................295
Engine Immobilizer See: Passive Anti-Theft System.........................77
Engine Oil Check.........................................290 Adding Engine Oil..............................................290
Engine Oil Dipstick......................................290
Engine Specifications
..................................349
Entertainment................................................395 AM/FM Radio.......................................................396
Bluetooth Audio...................................................417
CD........................................................................\
.....411
SD Card Slot and USB Port...............................413
SIRIUS® Satellite Radio (If Activated).............404
Supported Media Players, Formats and
Metadata Information.....................................417
531
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
Locking and Unlocking..................................67
Activating Intelligent Access.............................68
Autolock .................................................................69
Auto Relock............................................................69
Battery Saver..........................................................70
Illuminated Entry...................................................70
Illuminated Exit......................................................70
Luggage Compartment.......................................70
Power Decklid.........................................................71
Power Door Locks................................................67
Remote Control.....................................................67
Smart Unlocks for Intelligent Access
Keys.....................................................................69
Locks..................................................................67
M
Maintenance..................................................287 General Information...........................................287
Media Hub.......................................................361
Memory Function...........................................151
Easy Entry and Exit Feature..............................153
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......
152
Saving a PreSet Position...................................152
Message Center See: Information Displays..................................110 Mirrors
See: Heated Windows and Mirrors.................144
See: Windows and Mirrors.................................95
Mobile Communications Equipment...........13
Moonroof.........................................................100 Bounce-Back.........................................................101
Opening and Closing the Moonroof..............100
Motorcraft Parts
............................................350
MyKey Troubleshooting................................65
MyKey™..............................................................60 Principle of Operation.........................................60
MyLincoln Touch ™
.........................................362
General Information...........................................362
MyLincoln Touch ™ Troubleshooting
.........465
N
Navigation......................................................452 cityseekr...............................................................455
Destination Mode...............................................452
Map Mode.............................................................461
Navigation Map Updates..................................464
Navigation Voice Commands..........................
464
Point of Interest (POI) Categories..................455
Quick-touch Buttons..........................................463
Setting Your Navigation Preferences............456
Normal Scheduled Maintenance..............484 O
Oil Change Indicator Reset........................291
Oil Check
See: Engine Oil Check......................................290
Opening and Closing the Hood...............287
Ordering Additional Owner's Literature......................................................267
Obtaining a French Owner’ s Manual............267
Overhead Console
.......................................165
P
Parking Aids..................................................204 Principle of Operation.......................................204
Passive Anti-Theft System............................77 SecuriLock...............................................................77
PATS See: Passive Anti-Theft System.........................77
Perchlorate........................................................12
Personal Safety System ™
..............................43
How Does the Personal Safety System
Work?...................................................................43
535
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
Safety Precautions........................................177
Scheduled Maintenance Record..............489
Scheduled Maintenance
.............................479
Seats.................................................................146
Security..............................................................77
Settings...........................................................376 Clock......................................................................376
Display...................................................................377
Settings.................................................................383
Sound....................................................................379
Vehicle..................................................................380
Side Airbags
.....................................................49
Side Curtain Airbags......................................50
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................342
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................486
Exceptions............................................................488
Speed Control See: Cruise Control.............................................214
Stability Control
............................................202
Principle of Operation.......................................202 Starting a Gasoline Engine
.........................167
Automatic Shutdown..........................................168
Fast Restart...........................................................168
Guarding Against Exhaust Fumes..................169
Important Ventilating Information...................169
Switching Off the Vehicle When It Is
Moving...............................................................169
Switching Off the Vehicle When It Is Stationary..........................................................169
Starting and Stopping the Engine
.............166
General Information............................................166
Steering ...........................................................
234
Electric Power Steering....................................234
Steering Wheel
................................................80
Storage Compartments...............................165
Sunroof See: Moonroof.....................................................100
Sun Shades
......................................................99
Sun Visors.........................................................99
Illuminated Vanity Mirror.....................................99
Supplementary Restraints System
.............44
Principle of Operation..........................................44
Symbols Glossary
..............................................7
T
Technical Specifications See: Capacities and Specifications...............349 Temporary Mobility Kit.................................314
First Stage: Reinflating the Tire with Sealing
Compound and Air.........................................316
General Information............................................314
Second Stage: Checking Tire Pressure.........
317
Tips for Use of the Kit.........................................315
Type 1......................................................................314
Type 2...................................................................320
What to do after the Tire has been Sealed................................................................318
What to do when a Tire Is Punctured............316
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
..........................264
Tire Care.........................................................327 Glossary of Tire Terminology..........................329
Information About Uniform Tire Quality
Grading.............................................................327
Information Contained on the Tire Sidewall............................................................330
Temperature A B C............................................328
Traction AA A B C...............................................328
Treadwear............................................................328
Tire Inflation When Punctured See: Temporary Mobility Kit..............................314
537
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
W
Warning Lamps and Indicators..................105
Adaptive Cruise Control....................................105
Anti-Lock Braking System.................................105
Battery....................................................................105
Blind Spot Monitor..............................................106
Brake System.......................................................106
Cruise Control......................................................106
Direction Indicator..............................................106
Door Ajar...............................................................106
EcoSelect..............................................................106
Electric Park Brake..............................................106
Engine Oil..............................................................107
Engine or Motor Coolant Temperature..........106
Fasten Safety Belt...............................................107
Front Airbag..........................................................107
Grade Assist..........................................................107
Heads Up Display................................................107
High Beam.............................................................107
Hood Ajar..............................................................107
Lane Keeping Aid................................................107
Low Fuel Level.....................................................107
Low Tire Pressure Warning...............................107
Low Washer Fluid................................................108
Parking Lamps.....................................................108
Powertrain Fault..................................................108
Ready to Drive.....................................................108 Service Engine Soon.....................................108
Stability Control...................................................108
Stability Control Off............................................109
Stop Safely............................................................109
Trunk Ajar..............................................................109
Washer Fluid Check.....................................297
Washers See: Cleaning the Exterior...............................305
See: Wipers and Washers...................................84
Waxing............................................................306
Welcome Lighting...........................................93
Wheels and Tires...........................................314 Technical Specifications....................................347
Windows and Mirrors.....................................95
Windshield Washers
......................................86
Windshield Wipers..........................................84
Intermittent Wipe..................................................84
Speed Dependent Wipers..................................84
Wipers and Washers......................................84
Wrecker Towing See: Transporting the Vehicle.........................249
540
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index