
Action
Message
You have not released the electric parking brake causing it to overheat.
Park Brake System Overheated
The electric parking brake is set. Only displayed when a fault is present that is causing the bra\
kesystem warning lamp to be illuminated continuously.
Park Brake Applied
The electric parking brake is released. Only displayed when a fault is present that is causing th\
ebrake system warning lamp to be illuminated continuously.
Park Brake Released
Power Steering Action
Message
The power steering system has detected a condition that requires service\
. See your authorized dealer.
Steering Fault Service Now
The power steering system is not working. Stop the vehicle a safe place. Contact your authorized dealer.
Steering Loss Stop Safely
The power steering system has detected a condition within the power stee\
ring system or passiveentry or passive start system requires service. Contact your authorized dealer.
Steering Assist Fault Service Required
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Transmission
Action
Message
See your authorized dealer.
Transmission Malfunction Service Now
The transmission is overheating and needs to cool. Stop in a safe place as soon as it’ s possible.
Transmission Overheating Stop Safely
The transmission has overheated and needs to cool. Stop in a safe place as soon as it’ s possible.
Transmission Overtemperature Stop Safely
See your authorized dealer.
Transmission Service Required
Transmission is getting hot. Stop to let it cool.
Transmission Too Hot Press Brake
Displays when the transmission has overheated and has limited functional\
ity. See Automatic
Transmission (page 190).
Transmission Limited Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming Up Please Wait
A reminder to shift into park. In addition, this message is typical afte\
r reconnecting or rechargingthe battery until you cycle the ignition to the on mode.
See Changing the 12V Battery (page
297).
Transmission Not in Park
Displays when the transmission has adjusted the shift strategy.
Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.
Transmission Adapt Mode
Displays when the transmission shift lever is locked and unable to select gears.
Transmission Indicate Mode Lockup On
Displays when the transmission shift lever is unlocked and free to select gears.
Transmission Indicate Mode Lockup Off
Displays when an invalid gear has been selected.
Invalid Gear Selection
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Action
Message
Displays to request the operator to apply the brake as needed by the transmission.
Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter ne\
utral hold. See Auto-matic Transmission (page 190).
Press N again to Enter Stay in Neutral
Mode
Displays when neutral hold is active.
See Automatic Transmission (page 190).
Stay in Neutral Mode Engaged
Displays when neutral hold is active.
See (page 110).
Stay in Neutral Tow Engaged See Manual
to Disable
Displays when there is a system fault and the park brake needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.
SHIFT SYS FAULT Cannot Shift Trans Use
Park Brake to Secure Vehicle
See your authorized dealer.
SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to p\
ark. See your authorized dealer.
SHIFT SYS FAULT Vehicle is Shifting to
Park
Displays when there is a system fault while the vehicle is shifting to r\
everse. See your authorized dealer.
SHIFT SYS FAULT Reverse Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Drive Unavailable Select
L for Drive Service Required
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Action
Message
See your authorized dealer.
SHIFT SYS FAULT Neutral Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Low Unavailable Service
Required
Displays when neutral tow is active and the ignition needs to be turned \
off. See Towing the
Vehicle on Four Wheels (page 250).
Neutral Tow Engaged Turn Ignition Off for
Towing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate.
See Towing the Vehicle on Four Wheels (page 250).
Neutral Tow Engaged Depress Brake and
Select Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released.
See Towing the
Vehicle on Four Wheels (page 250).
Neutral Tow Remove Park Brake for
Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disengaged
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Answer
Question
In order to ensure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct minimum temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate
during steady state driving. These are characteristics of the Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located outside the high voltage
battery. This fan turns on when the battery requires cooling air. The fan speed and associated noise level will change, according to the
amount of cooling required to maintain good performance. Maintaining
the battery temperature at optimal conditions also prolongs the useful life of the battery and helps to achieve better fuel economy. Do not
place objects on the package tray which could block air flow through the hybrid vehicle battery cooling vents.
What is the fan noise I hear from the rear of my hybrid?
Running out of gas is not recommended. However, you may be ableto go about one mile, driving at 30 mph (48 km/h), if the battery has a normal state of charge.
How far can I go in Electric Drive if I run out of gas?
See Scheduled Maintenance (page 479).
What is the engine oil change service interval?
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However, if it knocks heavily under most
driving conditions while you are using fuel
with the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functional
and the fuel fresh.
If you mainly use your vehicle in electric
power mode without refueling, the gasoline
in the fuel tank may become stale due to
aging. Stale gasoline can damage the
engine and fuel system.
Your vehicle automatically switches to fuel
freshness mode if you do not refuel your
vehicle with fresh fuel within an 18-month
period. Fuel freshness mode protects your
vehicle from potential engine and fuel system
damage caused by using stale fuel.
Note: If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately 1.2 gal (4.5 L) of
fuel remains in the fuel tank. During fuel freshness mode:
•
The information display will indicate fuel
freshness mode is active.
• The vehicle will only run in hybrid mode.
EV Now mode will not be available.
• Most of the plug-in power will be stored
until fuel freshness mode is completed.
Note: EV Now mode resumes when less than
1.2 gal (4.5 L) of fuel remains in the fuel tank.
Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.
If you have run out of fuel: •
To start the vehicle with a keyless
ignition, just start the engine. Crank time
will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the vehicle. If the
vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters) may
be required.
• The service engine soon indicator may
come on.
Refilling With a Portable Fuel Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket funnels
into the capless fuel system. This could
damage the fuel system and its seal, and
may cause fuel to run onto the ground
instead of filling the tank, which could result
in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel system
and its seal and cause injury to you or others. 179
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If this action corrects the problem, the
message may not reset immediately. It may
take several driving cycles for the message
to turn off. A driving cycle consists of an
engine start-up (after four or more hours with
the engine off ) followed by city or highway
driving. Continuing to drive with the message
on may cause the service engine soon lamp
to turn on as well.
FUEL CONSUMPTION
Note:
The amount of usable fuel in the empty
reserve varies and should not be relied upon
to increase driving range. When refueling
your vehicle after the fuel gauge indicates
empty, you might not be able to refuel the
full amount of the advertised capacity of the
fuel tank due to the empty reserve still
present in the tank. Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel tank
is the amount of fuel that can be put into the
tank after the gauge indicates empty. The
advertised capacity is the total fuel tank size
– it is the combined usable capacity plus the
empty reserve.
Filling the Tank
For consistent results when filling the fuel
tank:
•
Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate (low-medium-high)
each time the tank is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent. Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of driving
(this is your engine
’s break-in period); a more
accurate measurement is obtained after
2000 miles - 3000 miles (3200 kilometers -
4800 kilometers). Also, fuel expense,
frequency of fill ups or fuel gauge readings
are not accurate ways to measure fuel
economy.
1. Fill the fuel tank completely and record the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill
the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Calculate fuel economy by dividing miles
traveled by gallons used (For Metric:
Multiply liters used by 100, then divide
by kilometers traveled).
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Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle
’s fuel economy under current driving
conditions. Additionally, keeping records
during summer and winter show how
temperature impacts fuel economy. In
general, lower temperatures mean lower fuel
economy.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, which can
start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If you smell
exhaust fumes inside your vehicle, have your
dealer inspect your vehicle immediately. Do
not drive if you smell exhaust fumes. Your vehicle is equipped with various
emission control components and a catalytic
converter that will enable your vehicle to
comply with applicable exhaust emission
standards. To make sure that the catalytic
converter and other emission control
components continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of components
affecting emission control, such non-Ford
parts should be the equivalent to genuine
Ford Motor Company parts in performance
and durability. Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement
Please consult your warranty information for
complete details.
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