2016 LINCOLN MKZ HYBRID maintenance

On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel—the
engine may misfire or run poorly
• poor fuel quality or water in the fuel—the
engine may misfire or run poorly
• the fuel fill inlet may not have closed
properly. See Refueling (page 181).
• driving through deep water—the
electrical system may be wet. You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city/highway driving. No
additional vehicle service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness, and lead to more
costly repairs.
Readiness for Inspection/Maintenance
(I/M) Testing
Some state/provincial and local governments
may have Inspection/Maintenance (I/M)
programs to inspect the emission control
equipment on your vehicle. Failure to pass
this inspection could prevent you from
getting a vehicle registration. If the service engine soon indicator
is on or the bulb does not work,
you may need to have the vehicle
serviced. See On-Board Diagnostics (OBD-II).
Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, your
vehicle is not ready for I/M testing.
If the vehicle ’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
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GENERAL INFORMATION
WARNING
This battery pack should only be
serviced by an authorized electric
vehicle technician. Improper handling can
result in personal injury or death. Note:
The high voltage battery does not
require regular service maintenance.
Your vehicle consists of various high voltage
components and wiring. All of the high
voltage power flows through specific wiring
assemblies which are labeled as such or that
are covered with a solid orange convolute,
orange striped tape or both. Do not come in
contact with these components.
The high voltage battery system is a high
voltage, lithium-ion battery system. The pack
is located in the rear cargo area. The high
voltage battery system uses an air-cooled
system to regulate the high voltage battery
temperature and help maximize high voltage
battery life. Note:
The high voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important to
keep these openings free of obstructions.
Do not block the flow of cabin air to this
area.
HIGH VOLTAGE SERVICE
DISCONNECT
The high voltage service disconnect turns
off power from the high voltage battery.
There is a disconnect circuit in your vehicle.
Disconnecting the circuit will automatically
disable the high voltage battery. To disable the battery and stop all high
voltage electric activity in the vehicle, you
can access the high voltage disconnect
circuit. To do this, you must unplug the circuit
from the circuit port connected to the battery.
The service disconnect is equipped with an
outer lever. This is to aid in properly seating
the service disconnect lever. Remove this to
disconnect the high voltage service
disconnect.
The high voltage service disconnect is
located behind the rear fold down seats.
Disabling the High Voltage Battery
1. Fold down the rear seats.
2. Locate the access door and remove the
plastic cover.
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There may be certain instances when either
the BLIS or cross traffic alert systems
illuminate the alert indicator with no vehicle
in the coverage zone; this is known as a false
alert. Some amount of false alerts are normal;
they are temporary and self-correct.
System Errors
If either system senses a problem with the
left or right sensor, the BLIS telltale will
illuminate and a message will appear in the
information display.
All other system faults will only be displayed
by a message in the information display.
Switching the Systems Off and On
One or both systems can be switched off
temporarily by using the information display
control. See (page 110). When the BLIS is
switched off, you will not receive alerts and
a telltale illuminates in the information
display. The yellow alert indicator in the
outside mirror will also flash twice. Note:
The CTA system always switches on
whenever the ignition is switched on.
However, the BLIS system will remember the
last selected on or off setting.
One or both systems cannot be switched off
when MyKey is used.
See Principle of
Operation (page 60).
One or both systems can also be switched
off permanently at your authorized dealer.
Once switched off, switching it back on must
also be done at your authorized dealer. STEERING
Electric Power Steering WARNING
The electric power steering system has
diagnostic checks that continuously
monitor the system. If a fault is detected, a
message displays in the information display.
Stop your vehicle as soon as it is safe to do
so. Switch the ignition off. After at least 10
seconds, switch the ignition on and watch
the information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics. The
engine also needs to break in. Avoid hard
accelerations and driving too fast for the first
1000 miles (1600 kilometers). If possible,
avoid carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop. •
Combine errands and minimize
stop-and-go driving.
•When running errands, go to the
furthest destination first and then
work your way back home.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds. (Traveling
at 65 mph/105 kph uses about 15% less
fuel than traveling at 75 mph/121 kph).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings. •
Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4 kilometers/liter]
is lost for every 400 lbs [180 kilograms]
of weight carried).
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle. Note:
Driving through standing water can
cause vehicle damage.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs will be made
using Ford or Motorcraft parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your vehicle
needs service, contact the Ford Customer
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.lincolnowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
Twitter English
@LincolnMotorCA
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we provide
scheduled maintenance information which
makes tracking routine service easy. See
Scheduled Maintenance (page 479).
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle. Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to park
(P).
2. Block the wheels
OPENING AND CLOSING THE
HOOD 1. To open the hood, go inside the vehicle
and pull the hood release handle located
under the left-hand side of the instrument
panel.
2. Go to the front of the vehicle and find the
secondary release lever, which is located
under the front of the hood, near the
Lincoln badge.
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3. Release the hood latch by pushing the
secondary release lever to your left,
toward the passenger side of the vehicle.
4. Raise the hood. A gas strut will support the hood.
5. To close the hood, lower the hood and apply closing force to the hood as it
drops the last 8 to 11 inches (20 to 30
centimeters).
Note: Make sure that the hood is closed fully
before operating your vehicle. A warning
indicator will appear in the information
display if not closed properly. UNDER HOOD OVERVIEW WARNING
The inverter system controller contains
various high-voltage components that
can cause serious bodily harm or death. The
inverter system controller is not serviceable
and should never be touched, probed, or
tampered with. Note:
Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage wiring
insulation is color coated orange.
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Engine coolant reservoir cap
A
Engine oil filler cap
B
Engine air cleaner cover
C
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