
GCW (Gross Combined Weight) - is the
Gross Vehicle Weight plus the weight of
the fully loaded trailer.
GCWR (Gross Combined Weight
Rating) - is the maximum allowable
weight of the vehicle and the loaded
trailer, including all cargo and
passengers, that the vehicle can handle
without risking damage. (Important: The
towing vehicle ’s braking system is rated
for operation at Gross Vehicle Weight
Rating, not at Gross Combined Weight
Rating.) Separate functional brakes
should be used for safe control of towed
vehicles and for trailers where the Gross Combined Weight of the towing vehicle
plus the trailer exceed the Gross Vehicle
Weight Rating of the towing vehicle. The
Gross Combined Weight must never
exceed the Gross Combined Weight
Rating.
Maximum Loaded Trailer Weight -
is
the highest possible weight of a fully
loaded trailer the vehicle can tow. It
assumes a vehicle with mandatory
options, driver and front passenger
weight (150 pounds [68 kilograms] each),
no cargo weight (internal or external)
and a tongue load of 10–15% (conventional trailer) or king pin weight
of 15–25% (fifth wheel trailer). Consult
an authorized dealer (or the RV and
Trailer Towing Guide available at an
authorized dealer) for more detailed
information.
Tongue Load or Fifth Wheel King Pin
Weight - refers to the amount of the
weight that a trailer pushes down on a
trailer hitch.
Examples:
For a 5000 pound (2268
kilogram) conventional trailer, multiply
5000 by 0.10 and 0.15 to obtain a proper
tongue load range of 500 to 750 pounds
(227 to 340 kilograms). For an 11500
pound (5216 kilogram) fifth wheel trailer,
multiply by 0.15 and 0.25 to obtain a
proper king pin load range of 1725 to
2875 pounds (782 to 1304 kilograms).
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GVW

WARNINGS
Do not exceed the GVWR or the
GAWR specified on the Safety
Compliance Certification Label. Do not use replacement tires with
lower load carrying capacities than
the original tires because they may
lower the vehicle ’s GVWR and GAWR
limitations. Replacement tires with a
higher limit than the original tires do not
increase the GVWR and GAWR
limitations. Exceeding any vehicle weight
rating limitation could result in
serious damage to the vehicle and/or
personal injury. Steps for determining the correct load
limit:
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or XXX
lb." on your vehicle ’s placard. 2.
Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lb.
4. The resulting figure equals the available amount of cargo and
luggage load capacity. For example,
if the “XXX” amount equals 1,400 lb.
and there will be five 150 lb.
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo
and luggage load capacity calculated
in Step 4. 6.
If your vehicle will be towing a trailer,
load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.
The following gives you a few examples
on how to calculate the available amount
of cargo and luggage load capacity:
*Suppose your vehicle has a 1400-pound
(635-kilogram) cargo and luggage
capacity. You decide to go golfing. Is
there enough load capacity to carry you,
four of your friends and all the golf bags?
You and four friends average 220
pounds (99 kilograms) each and the golf
bags weigh approximately 30 pounds
(13.5 kilograms) each. The calculation
would be: 1400 - (5 x 220) - (5 x 30) =
1400 - 1100 - 150 = 150 pounds. Yes, you
have enough load capacity in your
vehicle to transport four friends and your
golf bags. In metric units, the calculation
would be: 635 kilograms - (5 x 99
kilograms) - (5 x 13.5 kilograms) = 635 -
495 - 67.5 = 72.5 kilograms.
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TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow. TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or, if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Ford Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
The front wheels (drive wheels) must be on
a tow dolly when towing your vehicle from
the rear using wheel lift equipment. This
prevents damage to the transmission.
We recommend placing the rear wheels on
a tow dolly when towing your vehicle from
the front using wheel lift equipment. This
prevents damage to the rear fascia.
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TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies, car-hauling
trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the powertrain/transmission
configuration) under the following conditions:
•
The vehicle is facing forward so that it is
towed in a forward direction.
• The transmission gear shift lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position N, it may need to be overridden.
See Automatic Transmission (page 190).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers). Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 141).
Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
Your vehicle can be towed with all four
wheels on the ground using the Neutral Tow
feature, or with all four wheels off the ground
using a vehicle transport trailer. If you are
using a vehicle transport trailer, follow the
instruction specified by the equipment
provider.
Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake. •
Place the vehicle in Neutral Tow mode
by doing the following:
•Put the ignition in accessory mode
(ignition on, engine off ). See Keyless
Starting (page 166).
• Select Neutral Tow in the information
display.
• When prompted by the information
display, press the brake pedal and
select Neutral on the transmission.
Make sure the parking brake is off. If
done successfully,
Neutral Tow
Engaged appears in the display.
• Shut the ignition off.
See Keyless
Starting (page 166). If the process is
completed successfully, the N on the
transmission slowly blinks and
"Neutral tow engaged" appears in the
information display.
• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run for
one minute at the beginning of each day.
With the engine running and your foot
on the brake, shift into position
D and
then into position R before shifting back
into position
N.
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ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain warranty
coverage period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.0 gal (7.5 L)
of gasoline or 5.0 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (161 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than
100 mi (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (161 km). Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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Protected components
Fuse amp rating
Fuse or relay number
Heated rear window.
40A 1
68
Anti-lock brake system valves.
30A 1
69
Passenger seat.
30A 1
70
Not used.
-
71
Panoramic roof #1.
30A 1
72
Rear climate controlled seats.
20A 1
73
Driver seat module.
30A 1
74
Not used.
-
75
iShifter.
20A 1
76
Transmission oil pump.
Front climate controlled seats.
30A 1
77
Trailer tow module.
40A 1
78
Blower motor.
40A 1
79
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SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician. Towing a trailer or using a car-top carrier
Change engine oil and filter every 12 months or 10000 miles (16000 km)\
. The oil monitoring system displays
a message in the information display. Perform services listed in the Normal Scheduled Maintenance chart.
As required
Inspect U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Every 30000 miles (48000
km)
Change automatic transmission fluid.
Replace spark plugs.
Every 60000 miles (96000
km)
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Information Messages..................................121
Active Park............................................................122
Adaptive Cruise Control....................................122
Adaptive Headlamps..........................................123
AdvanceTrac ™.......................................................123
Airbag.....................................................................124
Alarm......................................................................124
Automatic Engine Shutdown............................124
Battery and Charging System (12 volt)...........125
Battery and Charging System (High Voltage).............................................................125
Blind Spot Information and Cross Traffic Alert System...............................................................126
Doors and Locks..................................................126
Driver Alert............................................................127
Fuel........................................................................\
..127
Hill Start Assist.....................................................128
Keys and Intelligent Access.............................128
Lane Keeping System........................................129
Maintenance.........................................................130
MyKey......................................................................131
Park Aid..................................................................132
Park Brake.............................................................133
Power Steering.....................................................134
Pre-Collision Assist.............................................135
Remote Start.........................................................135
Seats.......................................................................136
Starting System ...................................................136 Tire Pressure Monitoring System................137
Traction Control....................................................137
Transmission.........................................................138
Installing Child Seats......................................18 Child Seats...............................................................18
Using Lap and Shoulder Belts............................18
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................24
Using Tether Straps..............................................25
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................88
Interior Lamps
..................................................93
Front Interior Lamp...............................................93
Rear Interior Lamp................................................94
Rear Interior Lamp (If Equipped).......................94
Interior Luggage Compartment Release
...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................99
Introduction
.........................................................7
J
Jump Starting the Vehicle
..........................256
Connecting the Jumper Cables......................257
Jump Starting......................................................259
Preparing Your Vehicle.....................................256
Removing the Jumper Cables........................
259 K
Keyless Entry
....................................................72
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................72
Keyless Starting
.............................................166
Ignition Modes.....................................................166
Keys and Remote Controls
...........................54
L
Lane Keeping System
.................................224
Switching the System On and Off..................225
Lighting Control
...............................................87
Headlamp Flasher.................................................87
High Beams............................................................87
Lighting
..............................................................87
Lincoln Automotive Financial Services......12
Load Carrying
................................................240
Load Limit.......................................................240 Vehicle Loading - with and without a
Trailer................................................................240
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index