
USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you are using the manufacturer's
cable.
Make sure you insert the USB cable correctly
into the device and the USB port.
Make sure that the device does not have an
auto-install program or active security settings.
Make sure you are not leaving the device in
your vehicle during very hot or cold temperat-
ures.
This is a device limitation.
SYNC does not recognize my device when I
turn on the car.
Review the device compatibility chart on the
SYNC website to confirm your phone supports
the Bluetooth audio streaming function.
This is a phone-dependent feature.
The device is not connected.
Bluetooth audio does not stream.
Make sure you correctly connect the device
to SYNC, and that you have pressed play on
your device.
You can also preform the touchscreen system
reset procedure.
Make sure that all song details are populated.
Your music files may not contain the correct
artist, song title, album or genre information.
SYNC does not recognize music that is on my
device.
Some devices require you to change the USB
settings from mass storage to MTP class.
The file may be corrupted.
The song may have copyright protection,
which does not allow it to play.
489
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review MyLincoln Touch™

•
Links to Third Party Sites: The MS
SOFTWARE may provide you with the
ability to link to third party sites through
the use of the SOFTWARE. The third
party sites are not under the control of
MS, Microsoft Corporation, their affiliates
and/or their designated agent. Neither
MS nor Microsoft Corporation nor their
affiliates nor their designated agent are
responsible for (i) the contents of any
third party sites, any links contained in
third party sites, or any changes or
updates to third party sites, or (ii)
webcasting or any other form of
transmission received from any third
party sites. If the SOFTWARE provides
links to third party sites, those links are
provided to you only as a convenience,
and the inclusion of any link does not
imply an endorsement of the third party
site by MS, Microsoft Corporation, their
affiliates and/or their designated agent. •
Obligation to Drive Responsibly: You
recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICE operating instructions particularly
as they pertain to safety and assumes
any risk associated with the use of the
DEVICE.
UPGRADES AND RECOVERY MEDIA: If the
SOFTWARE is provided by FORD MOTOR
COMPANY separate from the DEVICE on
media such as a ROM chip, CD ROM disk(s)
or via web download or other means, and is
labeled "For Upgrade Purposes Only" or "For
Recovery Purposes Only" you may install one
(1) copy of such SOFTWARE onto the DEVICE
as a replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All
title and intellectual property rights in and to
the SOFTWARE (including but not limited to
any images, photographs, animations, video,
audio, music, text and "applets" incorporated
into the SOFTWARE), the accompanying printed materials, and any copies of the
SOFTWARE, are owned by MS, Microsoft
Corporation, FORD MOTOR COMPANY, or
their affiliates or suppliers. The SOFTWARE
is licensed, not sold. You may not copy the
printed materials accompanying the
SOFTWARE. All title and intellectual property
rights in and to the content which may be
accessed through use of the SOFTWARE is
the property of the respective content owner
and may be protected by applicable
copyright or other intellectual property laws
and treaties. This EULA grants you no rights
to use such content. All rights not specifically
granted under this EULA are reserved by MS,
Microsoft Corporation, FORD MOTOR
COMPANY, third party software and service
providers, their affiliates and suppliers. Use
of any on-line services which may be
accessed through the SOFTWARE may be
governed by the respective terms of use
relating to such services. If this SOFTWARE
contains documentation that is provided only
in electronic form, you may print one copy
of such electronic documentation.
526
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Appendices

3.1 License Limitations
You agree not to do any of the following: (a)
reverse engineer, decompile, disassemble,
translate, modify, alter or otherwise change
the Telenav Software or any part thereof; (b)
attempt to derive the source code, audio
library or structure of the Telenav Software
without the prior express written consent of
Telenav; (c) remove from the Telenav
Software, or alter, any of Telenav’
s or its
suppliers ’ trademarks, trade names, logos,
patent or copyright notices, or other notices
or markings; (d) distribute, sublicense or
otherwise transfer the Telenav Software to
others, except as part of your permanent
transfer of the Telenav Software; or (e) use
the Telenav Software in any manner that (i)
infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party, (ii)
violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming, privacy,
consumer and child protection, obscenity or
defamation, or (iii) is harmful, threatening, abusive, harassing, tortuous, defamatory,
vulgar, obscene, libelous, or otherwise
objectionable; and (f ) lease, rent out, or
otherwise permit unauthorized access by
third parties to the Telenav Software without
advanced written permission of Telenav.
4. Disclaimers
To the fullest extent permissible pursuant to
applicable law, in no event will Telenav, its
licensors and suppliers, or agents or
employees of any of the foregoing, be liable
for any decision made or action taken by you
or anyone else in reliance on the information
provided by the Telenav Software. Telenav
also does not warrant the accuracy of the
map or other data used for the Telenav
Software. Such data may not always reflect
reality due to, among other things, road
closures, construction, weather, new roads
and other changing conditions. You are
responsible for the entire risk arising out of
your use of the Telenav Software. For
example but without limitation, you agree
not to rely on the Telenav Software for critical
navigation in areas where the well-being orsurvival of you or others is dependent on the
accuracy of navigation, as the maps or
functionality of the Telenav Software are not
intended to support such high risk
applications, especially in more remote
geographical areas.
TELENAV EXPRESSLY DISCLAIMS AND
EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE FROM
COURSE OF DEALING, CUSTOM OR TRADE
AND INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND
NON-INFRINGEMENT OF THIRD PARTY
RIGHTS WITH RESPECT TO THE TELENAV
SOFTWARE. Certain jurisdictions do not
permit the disclaimer of certain warranties,
so this limitation may not apply to you.
531
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Appendices

3
360 Degree Parking Aid Camera............220
Camera Views.....................................................220
Front Camera.......................................................221
Side Camera........................................................222
A
A/C See: Climate Control..........................................140
About This Manual............................................7
Protecting the Environment..................................7
ABS See: Brakes...........................................................194
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................194
Accessories...................................................494 Exterior Style........................................................494
Interior Style.........................................................494
Lifestyle.................................................................494
Peace of Mind.....................................................494
Accessories See: Replacement Parts Recommendation.....12
ACC See: Using Adaptive Cruise Control.............224 Active Park Assist........................................209
Deactivating the Active Park Assist
Feature..............................................................215
Parallel Parking, Perpendicular Parking, Park Out Assist........................................................209
Troubleshooting the System............................215
Adaptive Headlamps
.....................................96
Adjusting the Headlamps............................319 Vertical Aim Adjustment....................................319
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................83
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................83
Easy Entry and Exit Feature...............................84
End of Travel Position..........................................84
Memory Feature....................................................84
AFS See: Adaptive Headlamps..................................
96
Airbag Disposal
...............................................54
Air Conditioning See: Climate Control..........................................140
Alarm See: Anti-Theft Alarm............................................81
All-Wheel Drive
..............................................188
Ambient Lighting............................................99 Anti-Theft Alarm
...............................................81
Arming the Alarm..................................................82
Disarming the Alarm............................................82
Appendices...................................................522
Audible Warnings and Indicators...............113 Headlamps On Warning Chime........................113
Keyless Warning Alert.........................................113
Parking Brake On Warning Chime
...................113
Audio Control
...................................................84
Seek, Next or Previous........................................84
Audio System
................................................388
General Information...........................................388
Audio Unit - Vehicles With: Premium AM/ FM/CD..........................................................389
Auto Hold
........................................................197
Using Auto Hold..................................................198
Autolamps........................................................92 Windshield Wiper Activated Headlamps........93
Automatic Climate Control.........................140
Automatic High Beam Control....................95 Activating the System..........................................95
Manually Overriding the System......................
96
549
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Index

Engine Oil Check.........................................308
Adding Engine Oil..............................................308
Engine Oil Dipstick - 2.7L EcoBoost™......307
Engine Oil Dipstick - 3.7L...........................308
Engine Specifications - 2.7L EcoBoost™....................................................370
Drivebelt Routing................................................370
Engine Specifications - 3.7L
........................371
Drivebelt Routing.................................................371
Entertainment................................................422 AM/FM Radio.......................................................423
Bluetooth Audio..................................................444
CD........................................................................\
...438
SD Card Slot and USB Port..............................440
SIRIUS® Satellite Radio (If Activated)..............431
Supported Media Players, Formats and
Metadata Information....................................444
Environment......................................................15
EPB See: Electric Parking Brake..............................195 Essential Towing Checks
............................
264
Before Towing a Trailer.....................................265
Hitches..................................................................264
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................265
Safety Chains......................................................264
Trailer Brakes.......................................................264
Trailer Lamps.......................................................264
When Towing a Trailer......................................265
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Extended Service Plan (ESP)
.....................496
SERVICE PLANS (CANADA ONLY).................497
SERVICE PLANS (U.S. Only)............................496
Exterior Mirrors
...............................................101
Auto-dimming Feature.......................................103
Auto-Folding Mirrors..........................................102
Blind Spot Information System........................104
Fold-Away Exterior Mirrors...............................102
Heated Exterior Mirrors ....................................103
Integrated Blind Spot Mirror.............................103
Lincoln Welcome Mat.........................................103
Memory Mirrors ..................................................103
Power Exterior Mirrors........................................101
Signal Indicator Mirrors .....................................103 F
Fastening the Safety Belts...........................34
Rear Inflatable Safety Belt...................................37
Safety Belt Extension Assembly.......................38
Safety Belt Locking Modes................................35
Using a Sliding Clip..............................................34
Using Safety Belts During Pregnancy.............35
Flat Tire Inflation See: Temporary Mobility Kit.............................336
Floor Mats
........................................................271
Front Parking Aid.........................................206
Obstacle Distance Indicator............................207
Front Passenger Sensing System
..............46
Fuel and Refueling........................................173
Fuel Consumption.........................................178
Calculating Fuel Economy................................179
Filling the Tank.....................................................178
Fuel Filler Funnel Location..........................175
Fuel Filter.........................................................316
Fuel Quality
.....................................................174
Choosing the Right Fuel....................................174
Fuel Shutoff
....................................................273
Fuses...............................................................284
Fuse Specification Chart
............................284
Passenger Compartment Fuse Panel...........295
Power Distribution Box.....................................284
552
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Index