
Switching the System Off
Press and release OFF when the system is
in stand by mode or switch the ignition off.
Note: The set speed memory erases when
you switch off the system.
Detection Issues WARNING
On rare occasions, detection issues
can occur due to the road
infrastructures, for example bridges, tunnels
and safety barriers. In these cases, the
system may brake late or unexpectedly. At
all times, you are responsible for controlling
your vehicle, supervising the system and
intervening, if required. The radar sensor has a limited field of vision.
It may not detect vehicles at all or detect a
vehicle later than expected in some
situations. The lead vehicle graphic does not
illuminate if the system does not detect a
vehicle in front of you. Detection issues can occur:
With vehicles that edge into your
lane that can only be detected
once they have moved fully into
your lane.
A
Motorcyclists may be detected
late, or not at all.
B
With vehicles in front of you when
going into and coming out of a
bend. The detection beam will not
follow sharp curves in the road.
C
In these cases the system may brake late or
unexpectedly. The driver should stay alert
and intervene when necessary.
If something hits the front end of your vehicle
or damage occurs, the radar-sensing zone
may change. This could cause missed or
false vehicle detections. See an authorized
dealer to have the radar checked for proper
coverage and operation.
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For longer, trouble-free operation, keep the
top of the battery clean and dry. Also, make
certain the battery cables are always tightly
fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required, the
battery should only be replaced with a Ford
recommended replacement battery that
matches the electrical requirements of the
vehicle.
Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the low voltage battery. Some
engine computer settings, like the idle trim
and fuel trim strategy, optimize the
driveability and performance of the engine. Some other computer settings, like the clock
and radio station presets, are also maintained
in memory by power from the low voltage
battery. When a technician disconnects and
connects the low voltage battery, these
settings are erased.
Note:
Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
Complete the following procedure in order
to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle. 5. Run the engine until it reaches normal
operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 388). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 100).
Reset the radio station
presets. See Audio System (page 388).
6. Allow the engine to idle for at least one minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the brake pedal and shift the transmission to
N.
8. Allow the engine to run for at least one minute by pressing on the accelerator
pedal.
9. Drive your vehicle at least 10 miles (16 kilometers) to completely relearn the idle
and fuel trim strategy.
Note: Certain features may not operate if
the Battery Monitor System is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours.
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Privacy Information
When you connect a cell phone to SYNC,
the system creates a profile within your
vehicle that links to that cell phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may contain
data about your cell phone book, text
messages (read and unread), and call history,
including history of calls when your cell
phone was not connected to the system. In
addition, if you connect a media device, the
system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent system
activity. The log profile and other system data
may be used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index, and
development log remain in your vehicle
unless you delete them, and are generally
accessible only in your vehicle when your
cell phone or media player is connected. If
you no longer plan to use the system or your
vehicle, we recommend you carry out a
Master Reset to erase all stored information.
System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not access
the system data for any purpose other than
as described without consent, a court order,
or where required by law enforcement, other
government authorities, or other third parties
acting with lawful authority. Other parties
may seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist®,
Vehicle Health Report, and Traffic, Directions
and Information.
Using Voice Commands
This system helps you control many features
using voice commands. This allows you to
keep your hands on the wheel and focus on
what is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure of
your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the lower left status bar
indicating the status of the voice command
session (such as Listening, Success, Failed,
Paused or Try Again).
How to Use Voice Commands
The following are some of the
voice commands that you can say
at any time during a voice
command session.
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To make adjustments using the touchscreen, select:
Action and Description
Menu Item
Press the settings icon.
Settings
System
Then select from the following:
Select to have the touchscreen display in English, Spanish or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made through the touch\
screen.
Touch Screen Button Beep
Have the touchscreen keyboard display in QWERTY or ABC format.
Keyboard Layout
Install any downloaded applications or view the current software license\
s.
Install Applications
Select to restore factory defaults. This erases all personal settings an\
d personal data.
Master Reset
Voice Control 411
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To turn the feature on press the lower left corner of the touchscreen, an\
d then select:
Action and Description
Menu Item
SIRIUS
You can then select any of the following: Save a channel by pressing and holding one of the memory preset areas. T\
here is a brief mute while the
radio saves the channel. Sound returns when finished.
Presets
Save the current song, artist, or team as a favorite.
Alerts
If you are listening to music, you can save the song or artist, so the s\
ystem can alert you when they are
playing on a satellite radio channel. If you are listening to a sporting\
event, you can save your favorite
teams so the system can alert you when they are playing on a satellite r\
adio channel. You can also edit
alerts or turn alerts on or off.
When an alert appears on the screen, you can choose to tune to the chann\
el, cancel the alert or turn off
alerts.
Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you
have remained tuned to the current station. Changing stations erases the\
previous audio.
Replay
While in replay mode:
Press and release the seek buttons to hear the previous or next song.
Press and hold the seek buttons to reverse or fast forward in the curren\
t track.
Press play or pause to play or pause the audio.
Press the button again to return to live audio.
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Voice command issues
Possible solution(s)
Possible cause(s)
Issue
If a contact is in CAPS, you have to spell it.
JAKE requires you to say "Call J-A-K-E".Touchscreen system reset
The touchscreen system has System Reset feature that can be performed if the function of a SYNC feature is lost. This reset is intended to
restore functionality and will not erase any information previously stor\
ed in the system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume using the SYNC system.
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