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Action and Description
Menu Item
Privacy
Join Calls
End
Select to call stored contacts.
Quick Dial
Touch this button to access and call any contacts in your previously down\
loaded phonebook. The
system places the entries in alphabetical categories summarized at the t\
op of the screen
Phonebook
To turn on contact picture settings, if your device supports this feature\
, select:
Phone
Settings
Manage Phonebook
Display Photos from Phonebook
Certain smartphones may support transferring street addresses when liste\
d with phonebook contact
information. If your cell phone supports this feature, you can select and use these addresses as
destinations and save them as favorites.
Note: This is a cell phone-dependent feature. If your cell phone does not support downloading call
history using Bluetooth, SYNC keeps track of calls made with the SYNC system.
Call History
After you connect your Bluetooth-enabled cell phone to SYNC, you can access any previously
dialed, received or missed calls. You can also choose to save these to:
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When a new message arrives, an audible
tone sounds and the screen displays a
pop-up with the caller name and ID, if
supported by your cell phone. You can
select:
Action and Description
Message Action and Description
Message
To view the text message.
View
For SYNC to read the
message to you.
Listen
To call the contact.
Dial
To exit the screen.
Ignore
Phone Settings
To enter the phone settings menu select: Action and Description
Message
Phone
Settings
Then any of the following: Connect, disconnect, add or delete a device, as well as save it as a favorite.
Bluetooth Devices
To turn Bluetooth off or on.
Bluetooth
If you want all calls to go directly to your voicemail and not ring in t\
he vehicle. When this feature
is on, text message notifications do not ring inside the cabin either.
Do Not Disturb
Turn the 911 Assist feature on and off. See Information (page 455).
911 Assist
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Sirius Travel Link Voice Commands
Press the voice button on the steering
wheel controls. When prompted, say any
of the following or a similar command:
Voice command
Show Traffic
Show Weather
Help
Alerts If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Press Alerts, then choose from any of the
following services: Action and Description
Menu Item
The complete message
View
The message
Delete
Messages
Delete All
This screen displays any system messages
(such as an SD card fault).
Note: The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the I
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Press Calendar. You can view the current
calendar by day, week or month.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help, which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time, which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in a crash.
Failure to do so may cause serious injury to
someone or damage the phone, which could
prevent 911 Assist from working properly. 464
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Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts where
fitted or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to
contact emergency services by dialing 911
through a paired and connected
Bluetooth-enabled phone. For more
information about the 911 Assist feature visit: Website
visit www.SYNCMyRide.com www.SYNCMyRide.cawww.syncmaroute.ca
See Supplementary Restraints System
(page 44). Important information regarding
airbag deployment is in this chapter.
See
Roadside Emergencies (page 272).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with Navigation,
touch the I (Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Then
select:
Menu Item
Apps
911 Assist
On You can also access 911 Assist by pressing
the Setting icon and then selecting:
Menu Item
Settings
Phone
911 Assist
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Where Am I?
For information about your current location,
select:
Action and Descrip-
tion
Menu Item
View your vehicle's
current location, if
your vehicle is
equipped with
navigation. If your
vehicle is not
equipped with
Where Am I? Action and Descrip-
tion
Menu Item
navigation, nothing
displays.
CLIMATE
Touch the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line and
option package, your climate screen may
look different from this screen. Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 403).
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To expand these listings, press the + in front
of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
cityseekr
Note:
cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in Canada
and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions. When you have selected a point of interest,
the location and information appear, such as
address and phone number. If cityseekr lists
the point of interest, more information is
available, such as a brief description,
check-in and checkout times or restaurant
hours.
For a longer review, a list of services and
facilities, the average room, meal price or
the website press:
Menu Item
More Information
This screen displays the point of interest icon
such as: Hotel
Coffeehouse Food & Drink
Nightlife
Attraction
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more information
for hotels, cityseekr also tells you if the
hotel has certain services and facilities
using icons, such as:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
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•
24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-FI
For restaurants, cityseekr can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address. For hotels, cityseekr can provide information
such as star rating, price category, review,
check-in and checkout times, hotel service
icons and website address.
Setting Your Navigation Preferences Select settings for the system to
take into account when planning
your route.
To access the settings options, press Menu Item
Settings
Navigation
Then select any of the following:
Map Preferences Second Level Messages, Actions and Descriptions
Menu Item
Map Preferences
Then select any of the following: Display your vehicle’s previously traveled route with white dots. You can switch this feature:
Breadcrumbs
Off
On
Have the system display your turn list
Turn List Format
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One-shot Destination Street Address
To set a destination with voice commands,
you can say:
Action and Descrip-
tion
Voice Command
The system asks you
to say the full
address. The system
displays an example
on-screen.
Find an Address You can then speak the address naturally,
such as "One two three four Main Street,
Anytown".
MYLINCOLN TOUCH™
TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables below. Use the website at any time to check your
phone's compatibility, register your account
and set preferences as well as access a
customer representative via an online chat
(during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more information. Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual about audio
adjustments.
The audio control settings on your phone may
be affecting SYNC performance.
There is excessive background noise during
a phone call.
Try turning off the device, resetting the device,
removing the device's battery, then trying
again.
This may be a possible phone malfunction.
During a call, I can hear the other person but
they cannot hear me.
Go to the website to review your phone's
compatibility.
This is a phone-dependent feature.
This may be a possible phone malfunction.
SYNC is not able to download my phonebook.
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