Introduction
About This Manual................................................7
Symbols Glossary..................................................7
Data Recording.......................................................9
California Proposition 65
..................................10
Perchlorate..............................................................11
Lincoln Automotive Financial Services........11
Replacement Parts Recommendation.........11
Special Notices
.....................................................12
Mobile Communications Equipment...........12
Export Unique Options......................................13
Environment
Protecting the Environment............................14
Child Safety
General Information............................................15
Installing Child Restraints.................................17
Booster Seats.......................................................23
Child Restraint Positioning
..............................25
Child Safety Locks
...............................................27
Seatbelts
Principle of Operation.......................................28
Fastening the Seatbelts
...................................29
Seatbelt Height Adjustment............................31 Seatbelt Warning Lamp and Indicator
Chime..................................................................32
Seatbelt Reminder
.............................................33
Child Restraint and Seatbelt Maintenance.....................................................34
Personal Safety System ™
Personal Safety System ™
..............................36
Supplementary Restraints System
Principle of Operation
........................................37
Driver and Passenger Airbags........................38
Front Passenger Sensing System.................39
Side Airbags...........................................................41
Safety Canopy ™
.................................................42
Crash Sensors and Airbag Indicator............44
Airbag Disposal
...................................................45
Keys and Remote Controls
General Information on Radio Frequencies......................................................46
Remote Control...................................................47
Replacing a Lost Key or Remote Control................................................................49 MyKey
™
Principle of Operation.......................................50
Creating a MyKey
.................................................51
Clearing All MyKeys............................................52
Checking MyKey System Status....................53
Using MyKey With Remote Start Systems..............................................................54
MyKey Troubleshooting....................................54
Locks
Locking and Unlocking.....................................56
Keyless Entry........................................................59
Interior Luggage Compartment Release................................................................61
Security
Passive Anti-Theft System.............................63
Anti-Theft Alarm................................................64
Steering Wheel
Adjusting the Steering Wheel
........................65
Audio Control
.......................................................65
Voice Control
........................................................66
Cruise Control
......................................................66
Information Display Control............................67
Heated Steering Wheel....................................67
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Refueling...............................................................134
Fuel Consumption............................................136
Emission Control System...............................137
Transmission
Automatic Transmission
................................140
All-Wheel Drive
Using All-Wheel Drive.....................................143
Brakes
General Information
.........................................150
Hints on Driving With Anti-Lock Brakes................................................................150
Parking Brake
.......................................................151
Hill Start Assist
....................................................151
Traction Control
Principle of Operation......................................153
Using Traction Control
.....................................153
Stability Control
Principle of Operation.....................................154
Using Stability Control....................................155 Parking Aids
Principle of Operation.....................................156
Rear Parking Aid................................................156
Front Parking Aid
...............................................157
Active Park Assist..............................................158
Rear View Camera
............................................162
Cruise Control
Principle of Operation
.....................................166
Using Cruise Control........................................166
Using Adaptive Cruise Control.....................167
Driving Aids
Driver Alert
............................................................174
Lane Keeping System......................................175
Blind Spot Information System
...................179
Cross Traffic Alert..............................................182
Steering................................................................186
Collision Warning System..............................187
Drive Control
.......................................................190
Load Carrying
Load Limit............................................................192
Towing
Towing a Trailer
..................................................201 Recommended Towing Weights................202
Essential Towing Checks..............................204
Transporting the Vehicle...............................206
Towing the Vehicle on Four Wheels.........206
Driving Hints
Breaking-In.........................................................208
Economical Driving
.........................................208
Driving Through Water...................................208
Floor Mats
...........................................................209
Roadside Emergencies
Roadside Assistance
.........................................211
Hazard Warning Flashers................................212
Fuel Shutoff
.........................................................212
Jump Starting the Vehicle..............................213
Post-Crash Alert System................................215
Customer Assistance
Getting the Services You Need....................216
In California (U.S. Only)...................................217
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)...........................218
Utilizing the Mediation/Arbitration Program (Canada Only)
...............................................219
Getting Assistance Outside the U.S. and Canada..............................................................219
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MKS (CLE) Canada/United States of America, enUSA, First Printing Table of Contents
Ordering Additional Owner's
Literature.........................................................220
Reporting Safety Defects (U.S. Only).......220
Reporting Safety Defects (Canada Only)...................................................................221
Fuses
Fuse Specification Chart...............................223
Changing a Fuse................................................237
Maintenance
General Information
.......................................240
Opening and Closing the Hood..................240
Under Hood Overview - 3.5L Ecoboost™.....................................................242
Under Hood Overview - 3.7L........................244
Engine Oil Dipstick...........................................245
Engine Oil Check...............................................245
Oil Change Indicator Reset...........................246
Engine Coolant Check.....................................247
Automatic Transmission Fluid Check......250
Brake Fluid Check.............................................254
Power Steering Fluid Check.........................254
Washer Fluid Check
.........................................254
Fuel Filter
.............................................................255
Changing the 12V Battery..............................255
Checking the Wiper Blades...........................257 Changing the Wiper Blades..........................257
Adjusting the Headlamps.............................258
Changing a Bulb
...............................................259
Bulb Specification Chart
...............................260
Changing the Engine Air Filter.....................262
Vehicle Care
General Information........................................263
Cleaning Products............................................263
Cleaning the Exterior
......................................264
Waxing
..................................................................265
Cleaning the Engine........................................265
Cleaning the Windows and Wiper Blades
...............................................................265
Cleaning the Interior
.......................................266
Cleaning the Instrument Panel and Instrument Cluster Lens............................266
Cleaning Leather Seats..................................267
Repairing Minor Paint Damage...................267
Cleaning the Alloy Wheels...........................268
Vehicle Storage
.................................................268
Wheels and Tires
Tire Care...............................................................270
Using Snow Chains
..........................................285
Tire Pressure Monitoring System...............286 Changing a Road Wheel................................289
Technical Specifications...............................294
Capacities and Specifications
Engine Specifications - 3.5L
Ecoboost™....................................................296
Engine Specifications - 3.7L.........................297
Motorcraft Parts - 3.5L Ecoboost™..........298
Motorcraft Parts - 3.7L...................................299
Vehicle Identification Number....................299
Vehicle Certification Label...........................300
Transmission Code Designation..................301
Capacities and Specifications - 3.5L Ecoboost™....................................................302
Capacities and Specifications - 3.7L.........307
Audio System
General Information.........................................313
Audio Unit - Vehicles With: Premium AM/ FM/CD...............................................................314
Media Hub
............................................................316
Accessories
Accessories..........................................................317
Extended Service Plan (ESP)
Extended Service Plan (ESP).......................319
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MKS (CLE) Canada/United States of America, enUSA, First Printing Table of Contents
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your vehicle,
Ford Motor Company, Ford of Canada, and
service and repair facilities may access or
share among them vehicle diagnostic
information received through a direct
connection to your vehicle when diagnosing
or servicing your vehicle. Additionally, when
your vehicle is in for service or repair, Ford
Motor Company, Ford of Canada, and service
and repair facilities may access or share
among them data for vehicle improvement
purposes. For U.S. only (if equipped), if you
choose to use the SYNC Vehicle Health Report, you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used for
any purpose.
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in certain
crash or near crash-like situations, such
as an airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle
’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or
less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
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MKS (CLE) Canada/United States of America, enUSA, First Printing Introduction E139213 E167012 E138639
•
How fast the vehicle was traveling;
and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded (see limitations
regarding 911 Assist and Traffic, directions
and Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such
special equipment, can read the
information if they have access to the
vehicle or the event data recorder. Ford Motor Company and Ford of Canada do
not access event data recorder
information without obtaining consent,
unless pursuant to court order or where
required by law enforcement, other
government authorities or other third
parties acting with lawful authority.
Other parties may seek to access the
information independently of Ford Motor
Company and Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the occupants
to assist 911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle
’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches that
you request. If you do not want Ford or
its vendors to receive this information,
do not activate the service. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
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MKS (CLE) Canada/United States of America, enUSA, First Printing Introduction
WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your hands
after handling. PERCHLORATE
Certain components in your vehicle such as
airbag modules, safety belt pretensioners
and remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or
financing and we will respond promptly: Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000 REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled maintenance
or repair. You can clearly identify genuine
Ford and Motorcraft parts by looking for the
Ford, FoMoCo or Motorcraft branding on the
parts or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service is
to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner
’s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
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MKS (CLE) Canada/United States of America, enUSA, First Printing Introduction
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate these parts deliver the intended level
of protection as a whole system. A great way
to know for sure you are getting this level of
protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Lincoln Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Lincoln Warranty. For additional
information, refer to the terms and conditions
of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle
’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not follow
the instruction highlighted by the
warning symbol. Failure to follow the specific
warnings and instructions could result in
personal injury. Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active passenger
airbag. On-board Diagnostics (OBD-II)
Your vehicle
’s On-board Diagnostics (OBD-II)
system has a data port for diagnostics, repair
and reprogramming services with diagnostic
scan tools. Installing a non-Ford-approved
aftermarket OBD plug-in device that uses the
port during normal driving, for example
remote insurance company monitoring,
remote vehicle diagnostics, telematics or
engine reprogramming, may cause
interference or damage to vehicle systems.
We do not recommend or endorse the use of
any non-Ford-approved aftermarket OBD
plug-in devices. The vehicle Warranty may
not cover damage caused by any
non-Ford-approved aftermarket OBD plug-in
device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
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MKS (CLE) Canada/United States of America, enUSA, First Printing Introduction
PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or gently,
and the risk of injury from a deploying
airbag is the greatest close to the trim
covering the airbag module. All occupants of your vehicle, including
the driver, should always properly wear
their safety belts, even when an airbag
supplemental restraint system is provided.
Failure to properly wear your safety belt could
seriously increase the risk of injury or death. Always transport children 12 years old
and under in the back seat and always
properly use appropriate child
restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can result
in serious arm fractures or other injuries.
Airbags can kill or injure a child in a child
seat. Never place a rear-facing child
seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back. WARNINGS
Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components get
hot after inflation. To reduce the risk of
injury, do not touch them after inflation.
If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper body
injuries. Airbags do not inflate slowly; there
is a risk of injury from a deploying airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an airbag
deploys. This is normal. The airbags inflate and deflate rapidly upon
activation. After airbag deployment, it is
normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium compounds
(for example, baking soda) that result from
the combustion process that inflates the
airbag. Small amounts of sodium hydroxide
may be present which may irritate the skin
and eyes, but none of the residue is toxic.
While the system is designed to help reduce
serious injuries, contact with a deploying
airbag may also cause abrasions or swelling.
Temporary hearing loss is also a possibility
as a result of the noise associated with a
deploying airbag. Because airbags must
inflate rapidly and with considerable force,
there is the risk of death or serious injuries
such as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of airbag
deployment. Thus, it is extremely important
that occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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MKS (CLE) Canada/United States of America, enUSA, First Printing Supplementary Restraints System