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USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Ford-approved remote start system.
MYKEY TROUBLESHOOTING Potential Causes
Condition
I cannot create a MyKey. •The key or transmitter used to start the vehicle does not have admin privileg\
es.
• The key or transmitter used to start the vehicle is the only admin key (there always has to be at
least one admin key).
• Vehicles with keyless start: The keyless start transmitter is not placed in the backup position.
See Starting a Gasoline Engine (page 159).
• SecuriLock passive anti-theft system is disabled or in unlimited mode.
• The key or transmitter used to start your vehicle does not have admin privile\
ges.
• No MyKeys are created.
See Creating a MyKey (page 58).
I cannot program the configurable
settings.
•The key or transmitter used to start your vehicle does not have admin privile\
ges.
• No MyKeys are created.
See Creating a MyKey (page 58).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.
I lost the only admin key.
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Potential Causes
Condition
Program a spare key. See Passive Anti-Theft System (page 77).
I lost a key.
MyKey distances do not accumulate. •The MyKey user is not using the MyKey.
• An admin key holder cleared the MyKeys and created new MyKeys.
• The key system has been reset.
• An admin transmitter is present at vehicle start.
• No MyKeys are created.
See Creating a MyKey (page 58).
No MyKey functions with the keyless
entry transmitter.
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LOCKING AND UNLOCKING
You can use the power door lock or the
remote control to lock and unlock your
vehicle.
Power Door Locks
The power door lock is on the driver and
front passenger door panels.
Unlock
A
LockB Door Lock Indicator
An LED on each door window trim lights
when you lock the door. It remains on for up
to five minutes after you switch the ignition
off.
Switch Inhibitor
When you electronically lock your vehicle,
the power door lock and interior luggage
compartment release switch will no longer
operate after 20 seconds. You must unlock
your vehicle with the remote control or
keyless keypad, or switch the ignition on, to
restore function to these switches. You can
switch this feature on or off in the information
display. See General Information (page 109).
Remote Control
You can use the remote control at any time.
The luggage compartment release button
only works when your vehicle speed is less
than 5 mph (8 km/h).Unlocking the Doors (Two-Stage Unlock)
Press the button to unlock the driver door.
Press the button again within three seconds
to unlock all doors. The direction indicators
will flash.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The direction indicators
will flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control, keyless entry
keypad and intelligent access.
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Intelligent access at the driver door will
unlock all doors when you disable two-stage
unlocking.
Locking the Doors
Press the button to lock all the doors. The
direction indicators will flash.
Press the button again within three seconds
to confirm that all the doors are closed. The
doors lock again, the horn sounds and the
direction indicators flash if all the doors and
the luggage compartment are closed. Mislock
The horn sounds twice and the lamps will
not flash if:
•
Locking is not successful.
• Any door or the liftgate is open.
• The hood is open.
Power Liftgate (If Equipped) WARNINGS
Make sure all persons are clear of the
liftgate area before using the liftgate
control. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also prevent
passengers and cargo from falling out. If you
must drive with the liftgate open, keep the
vents or windows open so outside air comes
into your vehicle. Failure to follow this
warning could result in serious personal
injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate. Press twice within three seconds
to open, close or stop the
movement of a power liftgate. See
Power Liftgate (page 70).
Mechanical Key
The intelligent access key also contains a
removable key blade that you can use to lock
and unlock your vehicle.
See Remote
Control (page 53).
Turn the top of the key toward the front of
your vehicle once to lock all doors.
Turn the top of the key toward the rear of
your vehicle once to unlock the driver door
only.
Locking the Doors Individually
If the power locks fail to operate, lock the
doors individually using the key in the
position shown.
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Left-Hand Side
Turn clockwise to lock. Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from Inside
Pull the interior door handle twice to unlock
and open a rear door. The first pull unlocks
the door and the second pull will unlatch the
door.
Activating Intelligent Access
The intelligent access key must be within 3 ft
(1 m) of your vehicle.
Locking the Doors The locking sensors are on the front and rear
door handles.
Press and hold the lock sensor area for about
a second to lock your vehicle. To avoid
unlocking the door inadvertently, make sure
you only touch the lock sensor and not other
areas of the door handle.
After locking the doors with the lock sensor,
there is a brief delay before you can unlock
your vehicle. This delay lets you pull the
handle to make sure it locked.
Note:
Keep the door handle surface clean
to avoid issues with operation.
Unlocking the Doors
Pull an exterior door handle to unlock and
open the door. The unlock sensor is on the
back of the handle. Make sure not to touch
the lock sensor area on the front of the
handle.
At the Liftgate
Press the exterior liftgate release button
inside the top of the liftgate pull-cup handle.
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Smart Unlocks
This feature helps to prevent you from
unintentionally locking your intelligent access
key inside the passenger compartment or
rear cargo area.
When you lock your vehicle with the door
open and the ignition off, your vehicle will
search for an intelligent access key in the
passenger compartment after you close the
door. If your vehicle finds a key, all of the
doors will immediately unlock.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle. To do this, lock your
vehicle after you have closed all the doors
by:
•
Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the handle
with another intelligent access key in
your hand. When you open one of the front doors with
the ignition on, and lock your vehicle using
the power door lock, all doors will lock then
unlock.
Autolock Feature
The autolock feature will lock all the doors
when all of the following occur:
•
All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle attains a speed greater than
12 mph (20 km/h).
The autolock feature repeats when both of
the following occur:
• You open then close any door while the
ignition is on and your vehicle speed is
less than
9 mph (15 km/h).
• Your vehicle then attains a speed greater
than
12 mph (20 km/h).
Enabling or Disabling
To enable or disable the autolock feature,
contact an authorized dealer. Autounlock Feature
The autounlock feature unlocks all the doors
when all of the following occur:
•
The ignition is on, all the doors are
closed, and your vehicle has been in
motion at a speed greater than
4 mph
(7 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to accessory.
• You open the driver door within 10
minutes of switching the ignition off or to
accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling
You can enable or disable the autounlock
feature in the information display or an
authorized dealer can do it for you.
See
General Information (page 109).
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Illuminated Entry
The interior lamps and select exterior lamps
will light when you unlock the doors with the
remote control.
The system turns off the lights if:
•
You start your vehicle.
• You press the remote control lock button.
• They are on for 25 seconds.
The lights will not turn off if:
• You switch them on with the lamp
control.
• Any door is open.
Illuminated Exit
The interior lamps and select exterior lamps
will light when all doors are closed and you
switch the ignition off.
The lamps turn off if all the doors remain
closed and either of the following occurs:
• After 25 seconds elapse.
• You lock your vehicle from the outside. Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, this
feature turns them off after some time.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave your vehicle with the ignition on,
it will turn off 15 minutes after you close all
of the doors.
Welcome Lighting
This feature lights select exterior lighting as
you approach your vehicle. You must have
an intelligent access key with you. The
feature turns off when you open a door,
liftgate, or unlock your vehicle. Welcome
lighting remains on for 25 seconds or until
you start your vehicle.
The feature is active when:
•
The feature is configured on in the
information display. See General
Information (page 109).
• The ignition is off. •
All doors and the liftgate are closed.
• You lock your vehicle.
The feature is not active when:
• Your vehicle detects the intelligent
access key is inside.
• The intelligent access key is in close
range of the vehicle for more than two
minutes.
• The anti-theft alarm triggers.
• You do not start your vehicle for more
than five days.
• The vehicle battery charge is low.
Note: When this feature is disabled, you
must switch the ignition on to reset it.
Note: This feature may not correctly operate
if the intelligent access key is stored within
8–15 ft (2.4–4.6 m)
of your vehicle while not
in use.
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MANUAL LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in these
areas are more likely to be seriously injured
or killed. Do not allow people to ride in any
area of your vehicle that is not equipped with
seats and safety belts. Be sure everyone in
your vehicle is in a seat and using a safety
belt properly. Failure to follow this warning
could result in serious personal injury or
death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also prevent
passengers and cargo from falling out. If you
must drive with the liftgate open, keep the
vents or windows open so outside air comes
into your vehicle. Failure to follow this
warning could result in serious personal
injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components. Opening the Liftgate
Manually
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