2016 LEXUS RX450H emergency

4555-5. Using the other interior features
5
Interior features
RX450h_U_OM0E013U
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the re sponse center. The responding agent
receives the vehicle’s location and attempts to speak with the vehicl\
e occu-
pants to assess the level of emergency. If the occupants are unable to commu-
nicate, the agent automatically treats the call as an emergency, contacts the
nearest emergency services provider to describe the situation, and requests
that assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Conn ect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response center at 1-800-25-LEXUS
(1-800-255-3987) and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcemen t with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle locatio n data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the ro ad, push the “SOS” button to reach the
Safety Connect response center. Th e answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GP S data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a descript ion of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.
Safety Connect services

4856-3. Do-it-yourself maintenance
6
Maintenance and care
RX450h_U_OM0E013U
●The power switch mode is recorded by the vehicle. If the 12-volt battery is reconnected,
the vehicle will return the power switch mode to the status it was in before the 12-volt
battery was disconnected. Make sure to turn off the power before disconnect the 12-
volt battery. Take extra care when connec ting the 12-volt battery if the power switch
mode prior to discharge is unknown.
If the system will not start even after multip le attempts at all methods above, contact your
Lexus dealer.
WARNING
■Chemicals in the 12-volt battery
The 12-volt battery contains poisonous and corrosive sulfuric acid and may produce
hydrogen gas which is flammable and explosive. To reduce the risk of death or serious
injury, take the following precautions while working on or near the 12-volt battery:
●Do not cause sparks by touching the 12-volt battery terminals with tools.
●Do not smoke or light a matc h near the 12-volt battery.
●Avoid contact with eyes, skin and clothes.
●Never inhale or swallow electrolyte.
●Wear protective safety glasses when working near the 12-volt battery.
●Keep children away from the 12-volt battery.
■Where to safely charge the 12-volt battery
Always charge the 12-volt battery in an open area. Do not charge the 12-volt battery in
a garage or closed room where th ere is insufficient ventilation.
■How to recharge the 12-volt battery
Only perform a slow charge (5 A or less). The 12-volt battery may explode if charged
at a quicker rate.
■Emergency measures regarding electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water for at least 15 minutes and get immediate medical
attention. If possible, continue to apply water with a sponge or cloth while traveling to
the nearest medical facility.
●If electrolyte gets on your skin
Wash the affected area thoroughly. If you fe el pain or burning, get medical attention
immediately.
●If electrolyte gets on your clothes
It can soak through clothing on to your skin. Immediately take off the clothing and fol-
low the procedure above if necessary.
●If you accidentally swallow electrolyte
Drink a large quantity of water or milk. Get emergenc y medical attention immedi-
ately.
■When handling the 12-volt battery
 P. 572

527
7When trouble arises
RX450h_U_OM0E013U
7-1. Essential informationEmergency flashers ..................528
If your vehicle has to be stopped in an
emergency................................. 529
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...........................................530
If you think something is wrong ...........................................535
If a warning light turns on or a warning buzzer
sounds.......................................... 536
If a warning message is displayed..................................... 543
If you have a flat tire .................. 549
If the hybrid sy stem will not
start ................................................ 561
If the shift lever cannot be shifted from P............................ 563
If the electronic key does not operate properly ............. 564
If the 12-volt battery is discharged .................................568
If your vehicle overheats ......... 574
If the vehicle becomes stuck ............................................. 578

528
RX450h_U_OM0E013U7-1. Essential information
Press the switch.
All the turn signal lights will flash. To turn
them off, press the switch once again.
■Emergency flashers
If the emergency flashers are used for a long
time while the hybrid system is not operat-
ing (while the “READY” indicator is not illu minated), the 12-volt battery may discharge.
Emergency flashers
The emergency flashers are used to warn other drivers when the vehicle has
to be stopped in the road due to a breakdown, etc.

5297-1. Essential information
7
When trouble arises
RX450h_U_OM0E013U
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle speed as
much as possible.
To stop the hybrid system, press and
hold the power switch for 2 consec-
utive seconds or more, or press it
briefly 3 times or more in succes-
sion.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the vehicle in
the normal way, stop the vehicl e using the following procedure:
1
2
3
4
3
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
WARNING
■If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel heavier to
turn. Decelerate as much as possible before turning off the hybrid system.
5

530
RX450h_U_OM0E013U7-2. Steps to take in an emergency
The following may indicate a problem wi
th your hybrid transmission. Contact
your Lexus dealer or commercial towing service before towing.
●The hybrid warning message shows on and the vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
2WD models: If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and axles must be in good conditions. ( P. 531, 533)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a towing
dolly. ( P. 531, 533)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

5317-2. Steps to take in an emergency
7
When trouble arises
RX450h_U_OM0E013U
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear wheels.
From the rear
Use a towing dolly under the front
wheels.

5327-2. Steps to take in an emergency
RX450h_U_OM0E013U
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45.
Do not overly tighten the tie downs or
the vehicle may be damaged.
Using a flatbed truck
Front