5068-2. Steps to take in an emergency
ES300h_OM_OM33B71U_(U)
*: A buzzer sounds the first time a message is shown on the multi-information display.
■If “Hybrid System Overheated Reduced Output Power” is shown
This message may be displayed when driving under severe operating conditions.
(For example, when drivin g up a long steep hill.)
Handling method: P. 5 2 7
■If “Maintenance Required for Hybrid Battery Cooling Parts at Your Dealer” is shown
The filter may be clogged, the air intake vent may be blocked or there may be a gap in
duct. Have maintenance performed on the hy brid battery (traction battery) cooling
component at your Lexus dealer.
■If “Hybrid Battery Low Shift Out of N to Recharge” is shown
Message is displayed when the remaining charge for the hybrid battery (traction battery)
is low.
As the hybrid battery (traction battery) can not be charged when the shift lever is in N,
when stopped for long periods of time shift the shift lever to P.
■If “Hybrid Battery Low Hybrid System St opped Shift to P and Restart” is shown
Message is displayed when the remaining charge for the hybrid battery (traction battery)
is low, because vehicle has been sh ifted N for a long period of time.
When operating the vehicle, restart the hybrid system.
■If “Shift to P Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the power switch
to OFF with the shift lever in any position other than P.
Shift the shift lever to P.
■If “Shift Is in N Release Accele rator Before Shifting” is shown
Message is displayed when the accelerator pe dal has been depressed and the shift lever
is in N. Release the accelerator peda l and shift the shift lever to D or R.
■If “Maintenance Required Soon” is shown (U.S.A. only)
Indicates that all maintenance according to the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles (7200 km) after the message has been reset.
If necessary, perform maintenance.
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Manual Supplement” for
the maintenance interval applicable to your vehicle.
Comes onDoes not sound
Indicates a condition, such as malfunc-
tion of electrical components, their
condition, or indicates the need for
maintenance
FlashesDoes not sound
Indicates a situation, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly
System
warning
lightWa r n i n g b u z z e r*Wa r n i n g
5078-2. Steps to take in an emergency
ES300h_OM_OM33B71U_(U)
8
When trouble arises
■If “Maintenance Required Visit Your Dealer” is shown (U.S.A. only)
Indicates that all maintenance is required to correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles (80 00 km) after the message has been reset.
(The indicator will not work properly unless the message has been reset.)
Perform the necessary maintenance. Please reset the message after the maintenance is
performed ( P. 4 3 5 )
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Manual Supplement” for
the maintenance interval applicable to your vehicle.
■If “Oil Maintenance Required Soon” is shown
Indicates that the engine oil is scheduled to be changed. (The indicator will not work
properly unless the oil maintenance data has been reset.)
Check the engine oil, and change if necessar y. After changing the engine oil, the oil
change system should be reset. ( P. 4 4 9 )
■If “Oil Maintenance Required Your Dealer” is shown
Indicates that the engine oil should be changed. (After the engine oil is changed and the
oil maintenance data has been reset.)
Check and change the engine oil, and oil filt er by your Lexus dealer. After changing the
engine oil, the oil change system should be reset. ( P. 4 4 9 )
■If “Power Turned Off to Save Battery” is shown
Power was turned off due to the automatic power off function.
Next time when starting the hybrid system, operate the hybrid system for approximately
5 minutes to recharge the 12-volt battery.
■When a message that indicates the need for the shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from moving
unexpectedly, a message that requires shifting the shift lever may be shown on the multi-
information display. In that case, follow the instruction of the message and shift the shift
lever.
■If “Visit Your Dealer” is shown
The system or part shown on the multi-info rmation display is malfunctioning. Have the
vehicle inspected by your Lexus dealer immediately.
■If “See Owner’s Manual” is shown
●If the following message is shown, fo llowing the instructions, accordingly.
• “Engine Coolant Temp High” ( P. 5 2 7 )
●If the following messages are sh own, there may be a malfunction.
Immediately have the vehicle inspected by your Lexus dealer.
• “Check Access System with Elec. Key”
• “Hybrid System Malfunction”
●If the following messages are sh own, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Lexus dealer. Continuing
to drive the vehicle may be dangerous.
• “Braking Power Low Stop in a Safe Place”
• “Charging System Malfunction”
• “Oil Pressure Low Stop in a Safe Place”
■Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an audio sound.
5228-2. Steps to take in an emergency
ES300h_OM_OM33B71U_(U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the power switch.
The power switch will turn to ON mode.
When the smart access system with
push-button start is deactivated in cus-
tomization setting, the power switch will
turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your Lexus
dealer.
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediatel y when the battery is depleted. (P. 4 7 5 )
■Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and mode s will be changed each time the switch is
pressed. ( P. 1 6 7 )
■When the electronic key does not work properly
●Make sure that the smart access system wi th push-button start has not been deacti-
vated in the custom ization setting. If it is off, turn the function on.
(Customizable features P. 5 5 5 )
●Check if battery-saving mo de is set. If it is set, cancel the function. ( P. 122)
Starting the hybrid system
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WA R N I N G
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof afte r checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to operate the mech anical key. It is possible for children and
other passengers to get caught in the power window or moon roof.
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5258-2. Steps to take in an emergency
ES300h_OM_OM33B71U_(U)
8
When trouble arises
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is stopped.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period, such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the vehicle
is not in use, due to natural discharge and the draining effects of certain electrical appli-
ances. If the vehicle is left for a long time, the 12-volt battery may discharge, and the
hybrid system may be unable to start. (The 12-volt battery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing the 12-volt battery
●In some cases, it may not be possible to unlock the doors using the smart access system
with push-button start when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt battery is
reconnected, the system will return to the mode it was in before the 12-volt battery was
discharged. Before disconnecting the 12-volt battery, turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt battery dis-
charged, be especially careful when reconnecting the 12-volt battery.
5288-2. Steps to take in an emergency
ES300h_OM_OM33B71U_(U)
Add coolant if necessary.
Water can be used in an emergency
if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to check
that the radiator cooling fans operate and to check for coolant leaks from
the radiator or hoses.
The fans operate when the air conditioning system is turned on immediately after a
cold start. Confirm that the fans are op erating by checking the fan sound and air
flow. If it is difficult to check these, tu rn the air conditioning system on and off
repeatedly. (The fans may not operate in freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact your Lexus dealer.
If the fans are operating:
Have the vehicle inspected at the nearest Lexus dealer.
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5298-2. Steps to take in an emergency
ES300h_OM_OM33B71U_(U)
8
When trouble arises
■If “Hybrid System Overheated” is shown on the multi-information display Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has cooled down, inspect the hoses and radiator
core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant leaks,
immediately contact your Lexus
dealer.
The coolant level is satisfactory if it is between the “FULL” and “LOW” line
on the reservoir.Reservoir
“FULL”
“LOW”
Add coolant if necessary.
Water can be used in an emergency
if coolant is unavailable.
Start the hybrid system and check for the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact your Lexus dealer.
If the message is not displayed:
Have the vehicle inspected at the nearest Lexus dealer.
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5308-2. Steps to take in an emergency
ES300h_OM_OM33B71U_(U)
WA R N I N G
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under the hood, do not open the hood until the steam
has subsided. The engine compartment may be very hot.
●After the hybrid system has been turned of f, check that the indicator on the power
switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automatically start, or
the cooling fan may suddenly operate even if the gasoline engine stops. Do not touch
or approach rotating parts such as the fa n, which may lead to fingers or clothing
(especially a tie, a scarf or a muffler) ge tting caught, resulting in serious injury.
●Do not loosen the radiator cap or the co olant reservoir cap while the hybrid system
and radiator are hot. High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently. Adding cool
coolant to a hot hybrid system too quickly can cause damage to the hybrid system.
■To prevent damage to the cooling system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust etc.).
●Do not use any coolant additives.
531
ES300h_OM_OM33B71U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the vehicle becomes stuck
Stop the hybrid system. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels to help pro-
vide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then, while exer-
cising caution, depress the accelerator pedal.
■When it is difficult to free the vehicle
Carry out the following procedures if
the tires spin or the vehicle becomes
stuck in mud, dirt or snow:
Press to turn off TRAC. ( P. 2 7 3 )
WA R N I N G
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surrounding
area is clear to avoid striking other vehicl es, objects or people. The vehicle may also
lunge forward or lunge back suddenly as it becomes free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid accelerati on of the vehicle that may cause an acci-
dent resulting in death or serious injury.
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