In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
9
IF YOU NEED CONSUMER ASSISTANCE 675
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of compo-
nent wear contain, or emit, chemicals known to the
State of California to cause cancer and birth defects,
or other reproductive harm.
676 IF YOU NEED CONSUMER ASSISTANCE
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of FCA US LLC
warranties applicable to this vehicle and market.
MOPAR PARTS
MOPAR fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153),
or go to http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport
9
IF YOU NEED CONSUMER ASSISTANCE 677
Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system, and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
678 IF YOU NEED CONSUMER ASSISTANCE
Call toll free at:
•1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform to Federal
safety requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions on
specified government test surfaces of asphalt and concrete.
A tire marked C may have poor traction performance.9
IF YOU NEED CONSUMER ASSISTANCE 679
Compact Spare Tire....................... .516
Compass ........................ .338, 341, 348
Compass Calibration ....................341, 349
Compass Variance .....................340, 350
Computer, Trip/Travel ..................... .347
Connector UCI................................ .404
Universal Consumer Interface (UCI) ..........404
Console ............................... .192
Console, Floor .......................... .192
Contract, Service ......................... .675
Coolant Pressure Cap (Radiator Cap) ...........628
Cooling System .......................... .624
Adding Coolant (Antifreeze) ...............626
Coolant Capacity ...................... .659
Coolant Level ......................... .629
Disposal Of Used Coolant .................628
Drain, Flush, And Refill ...................625
Inspection ........................... .624Points To Remember
.....................629
Pressure Cap ......................... .628
Radiator Cap ......................... .628
Selection Of Coolant (Antifreeze) ......625, 659, 660
Corrosion Protection ...................... .638
Cupholders ............................ .191
Customer Assistance ...................... .673
Data Recorder, Event .......................74
Daytime Running Lights ....................172
Dealer Service ........................... .599
Defroster, Rear Window .....................302
Defroster, Windshield ............102, 417, 423, 424
Delay (Intermittent) Wipers ..................178
Diagnostic System, Onboard .................596
Dimmer Switch, Headlight ...................171
Dipsticks Oil (Engine) .......................... .600
Power
Steering ........................ .477
10
INDEX 685
Fluid Capacities......................... .659
Fluid Leaks ............................ .104
Fluid Level Checks ....................... .638
Engine Oil ........................... .600
Manual Transmission ....................636
Power Steering ........................ .477
Fluids, Lubricants And Genuine Parts ...........660
Fog Lights .......................... .171, 657
Fog Light Service ........................ .657
Fold And Tumble Rear Seat ..................163
Folding Rear Seat ........................ .165
Folding Windshield ....................... .295
Four-Way Hazard Flasher ...................570
Four Wheel Drive ........................ .453
Operation ............................ .453
Shifting ............................. .453
Systems ............................. .453
Four Wheel Drive Operation .................454
Freeing A Stuck Vehicle .....................585 Front Axle (Differential)
.....................638
Fuel .................................. .534
Adding ............................. .539
Additives ............................ .537
Clean Air ............................ .535
Ethanol ............................. .535
Filler Cap (Gas Cap) .....................539
Gasoline ............................. .534
Gauge .............................. .324
Materials Added ....................... .537
Methanol ............................ .535
Octane Rating ..................... .534, 660
Requirements ...................... .534, 659
Specifications ......................... .660
Tank Capacity ......................... .659
Fueling ............................... .539
Fuses ................................. .647
Gas
Cap (Fuel Filler Cap) .............539, 541, 596
688 INDEX
Leaks, Fluid............................ .104
Life Of Tires ............................ .519
Light Bulbs ......................... .104, 654
Lights ............................. .104, 168
AirBag ........................71, 101, 320
Automatic Headlights ....................169
Back-Up ............................. .658
Brake Assist Warning ....................494
Brake Warning ..................... .318, 480
Bulb Replacement ...................... .656
Cargo .............................. .174
Center Mounted Stop ....................658
Daytime Running ...................... .172
Exterior ............................. .104
Fog............................. .171, 657
Hazard Warning Flasher ..................570
Headlights ........................ .169, 656
Headlight Switch ...................... .169
Hill Descent Control Indicator ..............497Illuminated Entry
........................21
Instrument Cluster ..................... .169
Interior ............................. .173
Lights On Reminder .....................171
Malfunction Indicator (Check Engine) .........326
Passing ............................. .171
Rear Servicing ........................ .658
Rear Tail Lamps ....................... .658
Seat Belt Reminder ..................... .316
Security Alarm ........................ .322
Service .............................. .656
Side Marker .......................... .658
Tire Pressure Monitoring (TPMS) ............328
Traction Control ....................... .494
Turn Signal ..................104, 170, 657, 658
Loading Vehicle ......................... .541
Tires ............................... .505
Locking
Axle........................... .459
Locks ..................................3810
INDEX 691