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NOTE:
•The front courtesy overhead console and door cour-
tesy lights do not turn on if the dimmer control is in
the “Dome defeat” position (extreme bottom position).
• The Illuminated Entry system will not operate if the
dimmer control is in the “Dome defeat” position
(extreme bottom position).
REMOTE KEYLESS ENTRY (RKE)
The RKE system allows you to lock or unlock the doors,
open the power liftgate, or activate the panic alarm from
distances up to approximately 66 ft (20 m) using a
hand-held Key Fob with RKE transmitter. The RKE
transmitter does not need to be pointed at the vehicle to
activate the system.
NOTE: Driving at speeds 5 mph (8 km/h) and above
disables the system from responding to all RKE transmit-
ter buttons for all RKE transmitters.
Emergency Key Removal (IGNM System)
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23
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WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened
from the outside when the Child-Protection locks are
engaged.
KEYLESS ENTER-N-GO
The Passive Entry system is an enhancement to the
vehicle’s Remote Keyless Entry (RKE) system and a
feature of Keyless Enter-N-Go. This feature allows you to
lock and unlock the vehicle’s door(s) without having to
push the RKE transmitter lock or unlock buttons.
NOTE:
•Passive Entry may be programmed ON/OFF; refer to
“Uconnect Settings” in “Understanding Your Instru-
ment Panel” for further information. •
If wearing gloves on your hands, or if it has been
raining on the Passive Entry door handle, the unlock
sensitivity can be affected, resulting in a slower re-
sponse time.
• If the vehicle is unlocked by Passive Entry and no door
is opened within 60 seconds, the vehicle will re-lock
and if equipped will arm the security alarm.
To Unlock From The Driver’s Side
With a valid Passive Entry RKE transmitter within 5 ft
(1.5 m) of the driver’s door handle, grab the front driver
door handle to unlock the driver’s door automatically.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 39
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NOTE:
•In the event of a power malfunction to the liftgate, an
emergency liftgate latch release can be used to open
the liftgate. The emergency liftgate latch release can be
accessed through a snap-in cover located on the lift-
gate trim panel.
• If liftgate is left open for an extended period of time,
the liftgate may need to be closed manually to reset
power liftgate functionality.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel path is
clear. Make sure the liftgate is closed and latched
before driving away. NOTE:
•
The power liftgate buttons will not operate if the
vehicle is in gear or the vehicle speed is above 0 mph
(0 km/h).
• The power liftgate will not operate in temperatures
below 22°F ( 30°C) or temperatures above 150°F
(65°C). Be sure to remove any buildup of snow or ice
from the liftgate before pushing any of the power
liftgate switches.
• If anything obstructs the power liftgate while it is
closing or opening, the liftgate will automatically
reverse to the closed or open position, provided it
meets sufficient resistance.
• There are also pinch sensors attached to the side of the
liftgate. Light pressure anywhere along these strips
will cause the liftgate to return to the open position.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 51
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WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized
by the subscriber.
• The 9–1–1 and ASSIST buttons will only function if
you are connected to an operable 1X (voice/data) or
3G (data) network. Other Uconnect services will only
be operable if your Uconnect Access service is active
and you are connected to an operable 1X (voice/data)
or 3G (data) network. ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect Access Customer Care – In-vehicle support
for Uconnect Access and Uconnect Access Via Mobile
features.
• Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
128 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 131 of 770

NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Device Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the ASSIST and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle. 4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if
additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable 1X
(voice/data) or 3G (data) network connection.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 129
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WARNING!(Continued)
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you. 9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico
DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•
The Rearview Mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle de-
vice requires service. Please contact your dealer.”
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 131
Page 136 of 770
NOTE:The passenger side convex outside mirror will
give a much wider view to the rear, and especially of the
lane next to your vehicle.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away
than they really are. Relying too much on your
passenger side convex mirror could cause you to
collide with another vehicle or other object. Use your
inside mirror when judging the size or distance of a
vehicle seen in the passenger side convex mirror.
Power Mirrors
The power mirror switches are located on the driver’s
door trim panel.
Models With Express Window Feature
Push and release the mirror select button marked L (left)
or R (right) and then push one of the four arrow buttons
Power Mirror Switches
1 — Mirror Direction Control
2 — Left And Right Mirror Select
134 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 137 of 770

to move the mirror in the direction the arrow is pointing.
The selection will time out after 30 seconds of inactivity
to guard against accidentally moving a mirror position
following an adjustment.
NOTE:For vehicles equipped with Driver Memory Seat,
you can use your Remote Keyless Entry (RKE) transmit-
ter or the memory switch on the instrument panel to
return the power mirrors to pre-programmed positions.
Refer to “Driver Memory Seat” in “Understanding The
Features Of Your Vehicle” for further information.
Models Without Express Window Feature
Push the mirror select button marked L (left) or R (right)
and then push one of the four arrow buttons to move the
mirror in the direction the arrow is pointing.
Power Folding Mirrors — If Equipped
The switch for the power folding mirrors is located
between the power mirror switches L (left) and R (right). Push the switch once and the mirrors will fold in,
pushing the switch a second time will return the mirrors
to the normal driving position.
NOTE:
If the vehicle speed is greater than 10 mph
(16 km/h) the folding feature will be disabled.
Power Folding Mirror Switch
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135