Troubleshooting guide
SymptomCause and Countermeasure
Cannot playCheck if the CD/USB device is inserted correctly.
Check if the CD is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and compressed audio files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3” or “.WMA” cannot be played. In addition, the character codes and number of characters for folder names and
file names should be in compliance with the specifications.
Check if the disc or file is generated in an irregular format. This may occur depending on the variation or the setting of the compressed audio file writ-
ing application or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the CD/USB device is protected by copyright.
Poor sound quality Check if the CD is scratched or dirty.
It takes a relatively long time
before the music starts
playing.If there are many folders or file levels on the CD/USB device, or if it is a multisession disc, some time may be required before the music starts playing.
Music cuts off or skipsThe writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the
specifications. Try using the slowest writing speed.
Skipping with high bit rate
filesSkipping may occur with large quantities of data, such as for high bit rate data.
Moves immediately to the
next song when playingIf an unsupported compressed audio file has been given a supported extension like “.MP3”, or when play is prohibited by copyright protection, the
player will skip to the next song.
Songs do not play back in
the desired orderThe playback order is the order in which the files were written by the writing software. Therefore, the files might not play in the desired order.
Random/Shuffle may be active on the audio system or on the USB device.
Monitor, climate, audio, phone and voice recognition systems4-65
Troubleshooting guide
SymptomCause and Countermeasure
Cannot playCheck if the CD/DVD/USB device was inserted correctly.
Check if the CD/DVD is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and compressed audio files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3”, “.WMA”, “.AAC”, “.M4A” or “.AA3” cannot be played. In addition, the character codes and number of charac-
ters for folder names and file names should be in compliance with the specifications.
Check if the disc or file is generated in an irregular format. This may occur depending on the variation or the setting of the compressed audio file writ-
ing application or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the CD/DVD/USB device is protected by copyright.
Poor sound quality Check if the CD/DVD is scratched or dirty.
It takes a relatively long time
before the music starts
playing.If there are many folders or file levels on the CD/DVD/USB device, or if it is a multisession disc, some time may be required before the music starts
playing.
Music cuts off or skipsThe writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the
specifications. Try using the slowest writing speed.
Skipping with high bit rate
filesSkipping may occur with large quantities of data, such as for high bit rate data.
Moves immediately to the
next song when playingIf an unsupported compressed audio file has been given a supported extension like “.MP3”, or when play is prohibited by copyright protection, the
player will skip to the next song.
Songs do not play back in
the desired orderThe playback order is the order in which the files were written by the writing software. Therefore, the files might not play in the desired order.
Random/Shuffle may be active on the audio system or on the USB device.
Monitor, climate, audio, phone and voice recognition systems4-69
LDW SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations for
the LDW system. Failure to follow the
warnings and instructions for proper use
of the LDW system could result in serious
injury or death.
●This system is only a warning device to
inform the driver of a potential unin-
tended lane departure. It will not steer
the vehicle or prevent loss of control. It
is the driver’s responsibility to stay
alert, drive safely, keep the vehicle in
the traveling lane, and be in control of
the vehicle at all times.
●The system will not operate at speeds
below approximately 45 mph (70 km/h)
or if it cannot detect lane markers.●If the LDW system malfunctions, it will
cancel automatically, and “Malfunction:
See Owner’s Manual” will appear in the
vehicle information display. IfMalfunc-
tion: See Owner’s Manual” appears in
the vehicle information display, pull off
the road to a safe location and stop the
vehicle. Place shift lever to the P (Park)
position and the ignition switch to the
OFF position and restart the engine. If
“Malfunction: See Owner’s Manual”
continues to appear in the vehicle infor-
mation display, have the system
checked. It is recommended that you
visit an INFINITI retailer for this service.
●Excessive noise will interfere with the
warning chime sound, and the chime
may not be heard.
●Do not use the LDW system under the
following conditions as it may not func-
tion properly:
– During bad weather (rain, fog, snow,
etc.) .
– When driving on slippery roads, such
as on ice or snow.
– When driving on winding or uneven
roads.– When there is a lane closure due to
road repairs.
– When driving in a makeshift or tem-
porary lane.
– When driving on roads where the
lane width is too narrow.
– When driving without normal tire
conditions (for example, tire wear,
low tire pressure, installation of
spare tire, tire chains, nonstandard
wheels) .
– When the vehicle is equipped with
non-original brake parts or suspen-
sion parts.
– When you are towing a trailer or
other vehicle.
The system may not function properly under the
following conditions:
●On roads where there are multiple parallel
lane markers; lane markers that are faded or
not painted clearly; yellow painted lane
markers; non-standard lane markers; or lane
markers covered with water, dirt, snow, etc.
●On roads where the discontinued lane mark-
ers are still detectable.
●On roads where there are sharp curves.
Starting and driving5-29
LDP SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations for
the LDP system. Failure to follow the
warnings and instructions for proper use
of the LDP system could result in serious
injury or death.
●The LDP system will not steer the ve-
hicle or prevent loss of control. It is the
driver’s responsibility to stay alert, drive
safely, keep the vehicle in the traveling
lane, and be in control of the vehicle at
all times.
●The LDP system is primarily intended
for use on well-developed freeways or
highways. It may not detect the lane
markers in certain roads, weather or
driving conditions.
●The LDP system may activate if you
change lanes without first activating
your turn signal or, for example, if a
construction zone directs traffic to
cross an existing lane marker. If this
occurs you may need to apply corrective
steering to complete your lane change.●Because the LDP may not activate un-
der the road, weather, and lane marker
conditions described in this section, it
may not activate every time your vehicle
begins to leave its lane and you will
need to apply corrective steering.
●When the LDP system is operating,
avoid excessive or sudden steering ma-
neuvers. Otherwise, you could lose con-
trol of the vehicle.
●The LDP system will not operate at
speeds below approximately 45 mph
(70 km/h) or if it cannot detect lane
markers.
●Do not use the LDP system under the
following conditions as it may not func-
tion properly:
– During bad weather (rain, fog, snow,
etc.) .
– When driving on slippery roads, such
as on ice or snow.
– When driving on winding or uneven
roads.
– When there is a lane closure due to
road repairs.– When driving in a makeshift or tem-
porary lane.
– When driving on roads where the
lane width is too narrow.
– When driving without normal tire
conditions (for example, tire wear,
low tire pressure, installation of
spare tire, tire chains, non-standard
wheels) .
– When the vehicle is equipped with
nonoriginal brake parts or suspen-
sion parts.
– When you are towing a trailer or
other vehicle.
●If the LDP system malfunctions, it will
cancel automatically. The LDP system
warning light (orange) will illuminate in
the display.
●If LDP system warning light (orange)
illuminates in the display, pull off the
road to a safe location and stop the
vehicle. Turn the engine off and restart
the engine. If the LDP system warning
light (orange) continues to illuminate,
have the LDP system checked. It is rec-
ommended that you visit an INFINITI
retailer for this service.
5-34Starting and driving
HOW TO ENABLE/DISABLE THE
BSW SYSTEM
When the BSW system is enabled in the vehicle
information display, the system can be turned off
temporarily by pushing the warning systems
switch. For additional information, refer to “Warn-
ing systems switch” in the “Instruments and con-
trols” section of this manual.
Perform the following steps to enable or disable
the BSW system.
1. Press the
button until “Settings” dis-
plays in the vehicle information display and
then press ENTER. Use the
button to
select “Driver Assistance”. Then press the
ENTER button.
2. Select “Driving Aids” and press the ENTER
button.
3. Select “Blind Spot” and press the ENTER
button.
4. Select “Blind Spot” and press the ENTER
button.
NOTE:
●When enabling/disabling the system, the
system will retain current settings even if the
engine is restarted.●The RCTA system (if so equipped) is inte-
grated into the BSW system. There is not a
separate selection in the vehicle information
display for the RCTA system. When the
BSW is disabled, the RCTA system is also
disabled.
●When the BSW system is turned on, the
BSW/RCTA indicator (white) in the vehicle
information display illuminates.
BSW SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations for
the BSW system. Failure to operate the
vehicle in accordance with these system
limitations could result in serious injury or
death.
●The BSW system cannot detect all ve-
hicles under all conditions.
●The radar sensors may not be able to
detect and activate BSW when certain
objects are present such as:
– Pedestrian, bicycles, animals.
– Vehicles such as motorcycles, low
height vehicles, or high ground clear-
ance vehicles.– Oncoming vehicles.
– Vehicles remaining in the detection
zone when you accelerate from a
stop.
– A vehicle merging into an adjacent
lane at a speed approximately the
same as your vehicle.
– A vehicle approaching rapidly from
behind.
– A vehicle which your vehicle over-
takes rapidly.
– A vehicle that passes through the de-
tection zone quickly.
– When overtaking several vehicles in
a row, the vehicles after the first ve-
hicle may not be detected if they are
traveling close together.
●The radar sensors’ detection zone is
designed based on a standard lane
width. When driving in a wider lane,
the radar sensors may not detect ve-
hicles in an adjacent lane. When driv-
ing in a narrow lane, the radar sen-
sors may detect vehicles driving two
lanes away.
5-40Starting and driving
HOW TO ENABLE/DISABLE THE
BSI SYSTEM
When the BSI system is enabled in the vehicle
information display, the system can be turned off
temporarily by pushing the warning systems
switch. For additional information, refer to “Warn-
ing systems switch” in the “Instruments and con-
trols” section of this manual.
Perform the following steps to enable or disable
the BSI system.
1. Press the
button until “Settings” dis-
plays in the vehicle information display. Use
the
button to select “Driver Assis-
tance”. Then press the ENTER button.
2. Select “Driving Aids” and press the ENTER
button.
3. To set the BSI system to on or off, use
the
buttons to navigate in the menu
and use the ENTER button to select or
change an item:
●Select “Blind Spot” and press the ENTER
button.
– To turn on the warning, use the ENTER
button to check box for “Blind Spot”– To turn on the assistance system, use the
ENTER button to check box for “Assis-
tance (BSI)”
– Use the ENTER button to toggle through
the brightness choices —
“Bright/STD/Dark”
BSI SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations for
the BSI system. Failure to operate the
vehicle in accordance with these system
limitations could result in serious injury or
death.
●The radar sensors may not be able to
detect and activate BSI when certain
objects are present such as:
– Pedestrians, bicycles, or animals.
– Vehicles such as motorcycles, low
height vehicles, or high ground clear-
ance vehicles.
– Oncoming vehicles.– Vehicles remaining in the detection
zone when you accelerate from a
stop. For additional information, re-
fer to “BSI driving situations” in this
section.
– A vehicle merging into an adjacent
lane at a speed approximately the
same as your vehicle. For additional
information, refer to “BSI driving
situations” in this section.
– A vehicle approaching rapidly from
behind. For additional information,
refer to “BSI driving situations” in
this section.
– A vehicle which your vehicle over-
takes rapidly. For additional informa-
tion, refer to “BSI driving situations”
in this section.
– A vehicle that passes through the de-
tection zone quickly.
●The radar sensors detection zone is de-
signed based on a standard lane width.
When driving in a wider lane, the radar
sensors may not detect vehicles in an
adjacent lane. When driving in a narrow
lane, the radar sensors may detect ve-
hicles driving two lanes away.
5-50Starting and driving
●The radar sensors are designed to ig-
nore most stationary objects, however
objects such as guardrails, walls, foli-
age and parked vehicles may occasion-
ally be detected. This is a normal driving
condition.
●Severe weather or road spray condi-
tions may reduce the ability of the radar
to detect other vehicles.
●The camera may not detect lane mark-
ers in the following situations and the
BSI system may not operate properly.
– On roads where there are multiple
parallel lane markers; lane markers
that are faded or not painted clearly;
yellow painted lane markers; non-
standard lane markers; lane markers
covered with water, dirt, snow, etc.
– On roads where discontinued lane
markers are still detectable.
– On roads where there are sharp
curves.
– On roads where there are sharply
contrasting objects, such as shad-
ows, snow, water, wheel ruts, seams
or lines remaining after road repairs.– On roads where the traveling lane
merges or separates.
– When the vehicle’s traveling direc-
tion does not align with the lane
markers.
– When traveling close to the vehicle in
front of you, which obstructs the lane
camera unit detection range.
– When rain, snow or dirt adheres to
the windshield in front of a lane cam-
era unit.
– When the headlights are not bright
due to dirt on the lens or if aiming is
not adjusted properly.
– When strong light enters a lane cam-
era unit. (For example: light directly
shines on the front of the vehicle at
sunrise or sunset.)
– When a sudden change in brightness
occurs. (For example: when the ve-
hicle enters or exits a tunnel or under
a bridge.)
●Do not use the BSI system under the
following conditions because the sys-
tem may not function properly.– During bad weather (For example:
rain, fog, snow, etc.)
– When driving on slippery roads, such
as on ice or snow, etc.
– When driving on winding or uneven
roads.
– When there is a lane closure due to
road repairs.
– When driving in a makeshift lane.
– When driving on roads where the
lane width is too narrow.
– When driving with a tire that is not
within normal tire conditions (e.g.
tire wear, low tire pressure, installa-
tion of spare tire, tire chains, non-
standard wheels) .
– When the vehicle is equipped with
non-original brake parts or suspen-
sion parts.
●Do not use the BSI systems when tow-
ing a trailer.
●Excessive noise (e.g. audio system vol-
ume, open vehicle window) will inter-
fere with the chime sound, and it may
not be heard.
Starting and driving5-51
1Tire size (example: P215/65R15 95H)
1. P: The “P” indicates the tire is de-
signed for passenger vehicles (not all
tires have this information) .
2. Three-digit number (215): This num-
ber gives the width in millimeters of
the tire from sidewall edge to side-
wall edge.
3. Two-digit number (65): This number,
known as the aspect ratio, gives the
tire’s ratio of height to width.4. R: The “R” stands for radial.
5. Two-digit number (15): This number
is the wheel or rim diameter in inches.
6. Two- or three-digit number (95): This
number is the tire’s load index. It is a
measurement of how much weight
each tire can support. You may not
find this information on all tires be-
cause it is not required by law.7. H: Tire speed rating. You should not
drive the vehicle faster than the tire
speed rating.
Example
WDI0395
8-32Maintenance and do-it-yourself