10-6 I Appendix
Problem Possible Cause Countermeasure
The USB
does not
work
!Ÿ
USB memory is
damaged
!Ÿ
USB memory has
been contaminated
!Ÿ
A separately pur-
chased USB HUB is
being used
!Ÿ
A USB extension
cable is being used
!Ÿ
A USB which is not
a Metal Cover Type
USB Memory is
being used
!Ÿ
An HDD type, CF,
SD Memory is being
used
!Ÿ
There are no music
files which can be
played
!Ÿ
Please use after formatting
the USB into FAT 12/16/32
format
!Ÿ
Remove any foreign sub-
stances on the contact sur-
face of the USB memory and
multimedia terminal
!Ÿ
Directly connect the USB
memory with the multimedia
terminal on the vehicle
!Ÿ
Directly connect the USB
memory with the multimedia
terminal on the vehicle
!Ÿ
Use standard USB Memory
!Ÿ
Use standard USB Memory
!Ÿ
Only MP3, WMA file formats
are supported. Please use
only the supported music file
formats
The iPod is
not recog-
nized even
though it has
been
connected
!Ÿ
There are no titles
which can be played
!Ÿ
The iPod firmware
version has not
been properly
updated
!Ÿ
The iPod device
does not recognize
downloads
!Ÿ
Use iTunes to download and
save MP3 files into the iPod
!Ÿ
Use iTunes to update the firm-
ware version and reconnect
the iPod with the device
!Ÿ
Reset the iPod and reconnect
with the device
Problem Possible Cause Countermeasure
Bluetooth
does not
work or its
limited func-
tions are
available
!Ÿ
Bluetooth on your
mobile phone is set
to OFF
!Ÿ
The Bluetooth con-
nection is not made
!Ÿ
Android Auto is
active
!Ÿ
Set it to ON
!Ÿ
Make the connection active
!Ÿ
Deactivate the mode
Android Auto
does not
work with
proper
connection
!Ÿ
Android Auto block-
ing is made in your
phone
!Ÿ
The status of the
application has an
error
!Ÿ
OS system version
not supported
!Ÿ
Android Auto App
not installed
!Ÿ
Android Auto is OFF
in connectivity set-
ting
!Ÿ
Non acceptance of
request of approval
!Ÿ
Release the blocking.
!Ÿ
Clear the error.
!Ÿ
End the application process
and try again
!Ÿ
OS system of the phone
should be 5.x or more and
can be used by installing
through Google play
!Ÿ
Check Android Auto is
ON in connectivity setting.
SETUP Ü Connectivity
(Select)
!Ÿ
Accept request of approval
Android Auto is connected
first time
i Information
• While operating the device, if an abnormality occurs that cannot be
corrected with the above descr
ibed measures, press the
RESET
key to
reset the system.
• Press and hold the
RESET key (over 1 second). The device power will
turn off and the system will reset.
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