162 || 163
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to\
get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q:
How do I set the vehicle clock?
A:
See page 57. For vehicles with navigation, the time is automatically set\
using
GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?
A:
The brake pedal must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A:
When in the AUTO position, the vehicle’ s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?
A: If you pull the handle too quickly, the system may not have time to confirm the
door is unlocked. Wait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is aski\
ng for
a code. Where do I find this?
A: In most cases, you do not need to enter a code. Turn on the vehicle, and press
and hold the audio power button until the system reactivates.
Q: Why can’t I operate Pandora® through the audio system?
A:
Audio may be streaming through Bluetooth® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\
.
Some phones may prompt you to “Allow” a connection.
Q: Is my phone compatible with Bluetooth features?
A:
Visit handsfreelink.honda.com (U.S.) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®,
and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: From the HOME screen, select Settings. Select System, then the Voice Prompt
tab. Select Voice Prompt, then select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’\
s
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identification Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
Q:
Why can’t I select an item using the selector knob or touchscreen?
A:
To prevent driver distraction, certain items are limited are inoperable w\
hile the
vehicle is moving. Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A:
Check the label on the driver’ s doorjamb.
*if equipped
166 || 167
INDEX
VOICE COMMAND INDEX
Audio Commands*
The system accepts these commands on most screens. Audio volume levels
cannot be controlled using voice commands.
FM/AM Radio Commands
• Audio on**
• Audio off**
• Radio FM
• Radio AM
• Radio tune to # FM (#: frequency,
e.g., 95.5)
• Radio tune to # AM (#: frequency,
e.g., 1020)
• Radio FM preset # (#: 1 to 12)
• Radio AM preset # (#: 1 to 6)
SiriusXM
® Radio Commands
• Radio SXM
• SXM channel # (#: 0 to 255)
• SXM channel (channel name)
• Radio SXM preset # (#: 1 to 12) Disc (CD) Commands
• Disc
• Disc play
• Disc play track # (#: 1 to 30)
USB Commands
• USB
• USB play
• USB play track # (#: 1 to 30)
Pandora
® Commands (U.S. only)
• Pandora
• Pandora play iPod
® Commands
• iPod
• iPod play
• iPod play track # (#: 1-30)
Bluetooth
® Audio Commands
• Bluetooth audio play
(may not work on all phones)
AUX Commands
• Aux audio play
• Music search
• List album (specify album)
• List artist (specify artist)
• List composer (specify composer)
• List genre (specify genre)
• List playlist (specify playlist)
• Play album (specify album)
• Play artist (specify artist)
• Play composer (specify composer) •
Play genre (specify genre)
• Play playlist (specify playlist)
• Play song (specify song)
• What/Who am I listening to?
• Who is this?
• What’s playing?
• Who’s playing?
• What album is this?
Song By Voice™ Commands
Available for tracks stored on an iPod
® or USB device.
*models with navigation
**These commands toggle the function on and off, so the command may not match your intended action.
INDEX
ABS .............................................................25ACC .......................................................25, 27
Accessory Power Socket ...............................59
AC Power Outlet .........................................59, 79
Adaptive Cruise Control (ACC) .........25, 27, 115Address .............................................................93
Aha™ Radio ......................................................70Airbags ...............................................................9
Advanced Airbags .........................................9
Airbag Care ...................................................14
Airbag System Components .......................13
Airbag System Indicators ...........................11
Front Airbags (SRS) .......................................9
Passenger Airbag Off Indicator .................12
Side Airbags ..................................................10
Side Curtain Airbags ....................................10
SRS (Supplemental Restraint System) Indicator ............................................. 11
Air Conditioning System ..................................52
All-Wheel Drive (AWD)
...................................25
Ambient Meter ................................................ 113
Anti-Lock Brake System (ABS)
..............25, 111Apps .............................................................68
Audio Commands ...........................................165
Audio Operation ...............................................58
Accessory Power Socket ...........................59
AC Power Outlet ...........................................59
Aha™ Radio ..................................................70
Auxiliary Input Jack .....................................59
Bluetooth® Audio ...................................66, 76
Color Audio System .....................................62
Compact Disc (CD) .......................................73DVD .............................................................78
FM/AM Radio ..........................................63, 71
HondaLink® ...................................................69
iPod® .......................................................64, 74
Pandora® .......................................................77
Rear Entertainment System ........................78
SiriusXM® Radio ...........................................72Sound .............................................................61
SOURCE button .............................................60
Steering Wheel Controls .............................60
Touchscreen Operation ..............................67
USB Flash Drive ......................................65, 75
USB Port ........................................................58
Wi-Fi Connection ..........................................70
Wireless Headphones .................................79
AUTO button ...................................................... 53
Auto High Beam System
...........................27, 39
Auto idle stop ......................................25, 27, 112
Automatic Dimming Rearview Mirror ...........50
Automatic Rain-Sensing Wipers ...................41
Auto park mode ..............................................109 AUX Commands
.............................................. 166
Auxiliary input
.............................................59, 79AWD .............................................................25Battery ...........................................................150
Blind spot information (BSI) .............25, 27, 122
Bluetooth® Audio .......................................66, 76
Bluetooth® Audio Commands ......................166
Bluetooth® HandsFreeLink® (HFL) .................81E-Mail .............................................................89
HFL Controls ............................................81, 84
HondaLink® Assist .......................................88
Making a Call ..........................................83, 87
Pairing a Phone ......................................82, 86
Phonebook ..............................................83, 87
Siri Eyes Free ................................................90
SMS Text Messaging ..................................89
Speed Dial ...............................................83, 88
Talk Button Tips ............................................85
Brake Assist System ...................................... 111
Brake Fluid
......................................................150
Brake system ..............................................24, 25Braking ...........................................................111
Brightness Control ...........................................37
Carbon Monoxide Gas .......................................4
Cargo Area Lights
............................................38
Car wash mode ............................................... 109
Changing a Flat Tire
.......................................134
Changing Settings ............................................56
Charging system ............................................... 24
Childproof Door Locks
.....................................33
Child Safety .......................................................15
Childproof Door Locks .................................33
Selecting a Child Seat .................................17
Child Seat ..........................................................17
Adding Security with a Tether ...................21
Installing a LATCH-Compatible Child Seat..................................................... 18
Selecting a Child Seat
.................................17
Climate Control Commands ..........................165
Climate Control System ...................................53Clock .............................................................57
Collision Mitigation Braking System™ (CMBS™)
.............................25, 27, 120
Color Audio System .........................................62
Compact Disc (CD) ...........................................73
Compact Disc (CD) Commands ....................166
Contact Us .......................................................163
Cross Traffic Monitor .....................................123
Cruise Control ...........................................27, 114
Customer Information ....................................162
Customized Features
.......................................56
Dashboard and Ceiling Controls ......................2
Destination ........................................................93
168 || 169
INDEX
INDEX
Dialing a Number .......................................83, 87
Door Mirrors .....................................................50
Door Operation ...........................................30, 33
DOT Tire Quality Grading ..............................157Driving .............................................................98
Adaptive Cruise Control (ACC) .................115
Auto Idle Stop .............................................112
Blind spot information (BSI) .....................122
Braking .........................................................111
Collision Mitigation Braking System™ (CMBS™)
.........................................120
Cruise Control .............................................114
Eco Assist System ......................................113
Intelligent Traction Management System .............................................. 112
Lane Keeping Assist System (LKAS)
.......118
LaneWatch™ ..............................................117
Maximum Load Limit ..................................100
Multi-View Rear Camera ..........................124
Paddle shifters ............................................110
Parking Sensor System .............................121
Power Mode ...............................................107
Rear Cross Traffic Monitor .......................123
Refueling ......................................................126
Remote Engine Start ..................................106
Road Departure Mitigation (RDM) ..........119
Shifting .........................................................108
Starting the Engine ....................................107
Towing a Trailer ..........................................102
Vehicle Stability Assist (VSA®) ................113
Driving Position Memory System ..................49DVD .............................................................78
Eco Assist System .......................................... 113
ECON Button
...................................................113
ECON mode .......................................................27
Electric power steering ...................................25
Electronic Gear Selector
..............................109
Electronic Stability Control (ESC) ................113E-Mail .............................................................89
Emergency Engine Stop ................................131
Emergency Towing ........................................131
Engine and Fuel ..............................................160
Engine Compartment Cover ..........................146
Engine Coolant ................................................ 149
Engine Oil ......................................................... 147
ENGINE START/STOP button
.......................107
Exterior lights ..............................................27, 38
Fastening a Seat Belt ........................................7Flat Tire ...........................................................134
Floor Mats .........................................................45Fluids ...........................................................160
FM/AM Radio ..............................................63, 71
FM/AM Radio Commands .............................166
Fog lights .....................................................27, 38
Foot Brake .......................................................111 Frequently Asked Questions
........................162
Front Airbags (SRS) ...........................................9
Front Door Inner Handle .................................33
Front Seats ........................................................42
Front Wipers .....................................................40
Fuel Information .............................................126
Fuse Locations ................................................ 138
Garage Opener
.................................................51
Hang-Up/Back button ................................81, 84
Hazards .............................................................27HDMI .............................................................79
Headlight-Wiper Integration ..........................40
Headphones ......................................................79
Head Restraints ................................................44
Heated Steering Wheel ...................................54
Heated Windshield Button
.............................54
High beams .......................................................27
Home Address ..................................................93
HomeLink® Garage Opener ............................51
HondaLink® .......................................................69
HondaLink® Assist ...........................................88
Honda Roadside Assistance ........................164Hood ...........................................................145
Immobilizer ........................................................26
Info buttons .......................................................28
Instrument Panel ..............................................24
Condition Indicators ....................................26
Malfunction Indicators ................................24
On/Off Indicators ..........................................27
Intelligent Traction Management System ...112
Interior Lights .................................................... 37
Intermittent Wipers .......................................... 40
iPod
® .......................................................64, 74
iPod® Commands ...........................................166
Jump Starting .................................................129
Lane Keeping Assist System (LKAS)
...............................................24, 27, 118
LaneWatch™ ..................................................117
Lap/Shoulder Seat Belts ...................................5
LATCH-Compatible Child Seat ........................18
Light Bulbs ....................................................... 161
Lights .............................................................37
Locking the Doors ............................................30
Lock Tab .............................................................33Low fuel .............................................................26
Low oil pressure ...............................................24
Low tire pressure .............................................26
Maintenance ................................................... 142
Brake Fluid
..................................................150
Changing Wiper Blades ............................151
Checking the Battery .................................150
Engine Coolant ............................................149
Engine Oil .....................................................147
Maintenance Minder™ .............................143
Safety Precautions ....................................142 Service Codes
.............................................144
Under the Hood ..........................................145
Window Washer Fluid ...............................150
Making a Call ..............................................83, 87
Malfunction indicator lamp ............................25
Map Legend ......................................................96
Map Lights ......................................................... 37
Master Door Lock Switch
...............................33
Maximum Load Limit ...................................... 100
Mirrors .............................................................50
Moonroof ...........................................................35
Multi-Information Display ...............................28
Multi-View Rear Camera ..............................124
Music search ..................................................166
Navigation .........................................................91
Display and Controls ....................................92
Entering a Destination .................................93
Home Address ..............................................93
Map Legend ..................................................96
Place Category .............................................94
Recent Places ...............................................94
Routing ...........................................................96
Saved Places ................................................95
Steering Wheel Controls .............................91
Street Address ..............................................93
Talk Button Tips ............................................91Traffic .............................................................97
Turn-by-turn directions ...............................96
Navigation Commands ..................................165
One-Touch Turn Signal ....................................38
Overheating ..................................................... 130
Paddle shifters ................................................ 110
Pairing a Phone
..........................................82, 86
Pandora® ...........................................................77
Pandora® Commands ....................................166
Panoramic Glass Roof .....................................36
Parking brake ............................................ 26, 111
Parking Sensor System
.................................121
Passenger Airbag Off Indicator .....................12Phone .......................................................82, 86
Phonebook ..................................................83, 87PHONE button ...................................................81
Phone Commands ..........................................165
Pick-Up button ............................................81, 84
Place Category .................................................94
Playing a DVD ...................................................78
Power Door Mirrors ......................................... 50
Power Mode
...................................................107
Power Moonroof ..............................................35
Power Tailgate ..................................................32
Power Windows ...............................................34Radio .......................................................63, 71
Rain-Sensing Wipers ....................................... 41
Readiness Codes ............................................ 159
Rear Camera
...................................................124 Rear Cross Traffic Monitor
...........................123
Rear Entertainment System (RES) .................78
Rear Seats .........................................................46
Rearview Mirror ...............................................50
Rear Wiper ........................................................41
Recent Places ................................................... 94
Refueling .......................................................... 126
Remote Battery Strength
..............................128
Remote Control .................................................80
Remote Engine Start ......................................106
Remote Transmitter .........................................29
Reporting Safety Defects ................................23
RESET button
....................................................28
Reverse Tilt Door Mirrors ...............................50
Road Departure Mitigation (RDM) ....25, 27, 119
Roadside Assistance .....................................164Routing .............................................................96
Safety Information .............................................3
Carbon Monoxide Gas ...................................4
Childproof Door Locks .................................33
Child Safety ...................................................15
Reporting Safety Defects ............................23
Safety Label Locations ................................23
Safety Messages ...........................................4
Saved Places ....................................................95
Seat Belts ............................................................5
Fastening a Seat Belt ....................................7
Lap/Shoulder Seat Belts ...............................5
Seat Belt Inspection ......................................6
Seat belt reminder .......................................26
Seat Belt with Detachable Anchor .............8
Shoulder Anchor ............................................7
Seat Heaters and Ventilation .........................55Seats .............................................................42
Second-Row Seat ............................................46
Sequential Mode ............................................110
Service Codes ................................................. 144
Setting the Clock
..............................................57Shifting ...........................................................108
Shift Lever Does Not Move ..........................129
Shoulder Anchor ................................................7
Side Airbags ...................................................... 10
Side Curtain Airbags ........................................ 10
Siri Eyes Free
....................................................90
SiriusXM® Radio ...............................................72
SiriusXM® Radio Commands ........................166
Smart Entry system ....................................24, 30
SMS Text Messaging ......................................89
Song By Voice™ Commands ........................166Sound .............................................................61
SOURCE button .................................................60
Specifications .................................................160
Speed Dial ...................................................83, 88
SRS (Supplemental Restraint System) Indicator ............................................. 11