2016 HONDA PILOT key battery

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HANDLING THE UNEXPECTED
HANDLING THE UNEXPECTED
Learn about what to do in critical or emergency situations.
Smart Entry Remote Battery Strength
If the battery life in your remote transmitter is weak, a message appear\
s in the MID
with information on how to start the engine.
1. Touch the back of the remote transmitter to the
ENGINE START/STOP button while the indicator is
flashing.
2. With the brake pedal pressed, press the ENGINE
START/STOP button within 10 seconds.
Jump Starting
Turn off the power to electric devices, such as audio and lights. Turn off the engine,
then open the hood.
1. Remove the engine compartment cover (see page
146).
2. Remove the holding clips and the air intake duct.
3. Connect the first jumper cable to your vehicle’s
battery (+) terminal.
4. Connect the other end of the first jumper cable
to the booster battery (+) terminal. Use a 12-volt
booster battery only.
5. Connect the second jumper cable to the booster
battery (-) terminal.
6. Connect the other end of the second jumper cable
to the engine hanger as shown. Do not connect this
jumper cable to any other part.
7. If your vehicle is connected to another vehicle,
start the assisting vehicle’s engine and increase its
rpm slightly.
8. Attempt to start your vehicle’s engine. If it turns
over slowly, make sure that the jumper cables have
good metal-to-metal contact.
WARNING: Battery posts, terminals, and related accessories contain lead and lead\

compounds. Wash your hands after handling.
HANDLING THE UNEXPECTED
Clip
Air intake duct
Pin
Engine cover
Shift Lever Does Not Move*
Follow the procedure below if you cannot move the shift lever out of Par\
k (P).
1. Set the parking brake.
2. Remove the built-in key from the remote
transmitter.
3. Open the lid of the console compartment.
4. Wrap a cloth around the tip of a small flat-tip
screwdriver. Put it into the shift lock release slot as
shown in the image, and remove the cover.
5. Insert the key into the shift lock release slot.
6. While pushing the key down, press the shift lever
release button and place the shift lever into Neutral
(N). The lock is now released. Have the shift lever
checked by a dealer as soon as possible.
After the Engine Starts Once your vehicle’s engine has started, remove the jumper cables in the following
order:
1. Disconnect the jumper cable from the engine hanger.
2. Disconnect the other end of the jumper cable from the booster battery’\
s (-)
terminal.
3. Disconnect the jumper cable from your vehicle’s (+) terminal.
4. Disconnect the other end of the jumper cable from the booster battery’\
s (+)
terminal.
5. Have your vehicle inspected by a nearby service station or a dealer.
Cover
Release
button
Shift lock
release slot
*if equipped
A battery can explode if you do not follow the correct procedure, seriou\
sly
injuring anyone nearby.
Keep all sparks, open flames, and smoking materials away from the batt\
ery.
WARNING

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CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to\
get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q:
How do I set the vehicle clock?
A:
See page 57. For vehicles with navigation, the time is automatically set\
using
GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?
A:
The brake pedal must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A:
When in the AUTO position, the vehicle’ s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?
A: If you pull the handle too quickly, the system may not have time to confirm the
door is unlocked. Wait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is aski\
ng for
a code. Where do I find this?
A: In most cases, you do not need to enter a code. Turn on the vehicle, and press
and hold the audio power button until the system reactivates.
Q: Why can’t I operate Pandora® through the audio system?
A:
Audio may be streaming through Bluetooth® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\
.
Some phones may prompt you to “Allow” a connection.
Q: Is my phone compatible with Bluetooth features?
A:
Visit handsfreelink.honda.com (U.S.) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®,
and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: From the HOME screen, select Settings. Select System, then the Voice Prompt
tab. Select Voice Prompt, then select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’\
s
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
•  Vehicle Identification Number
•  Date of purchase
•  Odometer reading of your vehicle
•  Your name, address, and telephone number
•  A detailed description of the problem
•  Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
Q:
Why can’t I select an item using the selector knob or touchscreen?
A:
To prevent driver distraction, certain items are limited are inoperable w\
hile the
vehicle is moving. Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A:
Check the label on the driver’ s doorjamb.
*if equipped