2016 GMC YUKON DENALI liftgate will not open

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
10 In Brief
Pressing the button on the driver
door handle will unlock the driver
door. If the handle button is pressed
again within five seconds, the
passenger doors and liftgate will
unlock. SeeRemote Keyless Entry
(RKE) System Operation 027.
Liftgate
To open the liftgate, pressKon the
power door lock switch or press
K
on the Remote Keyless Entry (RKE)
transmitter twice to unlock all doors.
Press the touch pad on the underside of the liftgate handle and
lift up. See
Remote Keyless Entry
(RKE) System Operation 027.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
Power Liftgate Operation
If equipped with a power liftgate, the
switch is on the overhead console.
The vehicle must be in P (Park).
Choose the power liftgate mode by
selecting MAX or 3/4. Press
8on
the overhead console. On the RKE
transmitter press
btwice quickly.
Pressing and releasing
bwhile the
liftgate is moving stops the liftgate.
Pressing again reverses the
direction.
To close, press
lon the bottom
of the liftgate next to the latch.
To disable the power liftgate
function, select OFF on the liftgate
switch. See Liftgate036.
Windows
The power windows work when the
ignition is in ON/RUN or ACC/
ACCESSORY, or in Retained
Accessory Power (RAP). See
Retained Accessory Power (RAP)
0203.
If equipped, the front and rear
windows have an express-down
feature. The front windows have an
express-up feature. See Windows
0 47 and Power Windows 047.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
28 Keys, Doors, and Windows
If enabled through the DIC, the turn
signal lamps flash twice to indicate
unlocking has occurred. If enabled
through the DIC, the exterior lamps
may turn on. SeeVehicle
Personalization 0155.
Pressing
Kon the RKE transmitter
disarms the alarm system. See
Vehicle Alarm System 041.
If equipped with auto mirror folding,
pressing and holding
Kfor
one second will unfold the mirrors.
The auto mirror folding feature will
not operate unless it is enabled.
See Vehicle Personalization 0155.
b:Press twice to open or close
the liftgate. Press once to stop the
liftgate from moving.
c: Press twice to open the
liftglass.
7: Press and release to initiate
vehicle locate. The turn signal
lamps flash and the horn sounds
three times.
Press and hold
7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to ON/
RUN or
7is pressed again. The
ignition must be in LOCK/OFF for
the panic alarm to work.
Keyless Access Operation
The Keyless Access system allows
for doors and the liftgate to be
accessed without pressing the RKE
transmitter button. The RKE
transmitter must be within 1 m (3 ft)
of the door being opened. If the
vehicle has this feature, there will be
a button on the outside door
handles.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0155.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door. If the lock/unlock button is pressed
again within five seconds, all
passenger doors and the liftgate will
unlock.
Driver Side Shown, Passenger
Side Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
Keys, Doors, and Windows 29
.Any vehicle door has been
opened and all doors are now
closed.
Keyless Unlocking/Locking from
the Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the door handle, pressing the
lock/unlock button on a passenger
door handle will unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. The lock/unlock button was used
to unlock all doors.
. Any vehicle door has been
opened and all doors are now
closed.
Passive Locking
If equipped with Keyless Access,
this feature will lock the vehicle
several seconds after all doors are
closed, if the vehicle is off and at
least one RKE transmitter has been
removed from the interior, or none
remain in the interior. If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see
“Remote Lock, Unlock,
Start” under Vehicle Personalization
0 155.
Temporary Disable of Passive
Locking Feature
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive
locking will then remain disabled
until
Qon the interior door is
pressed, or until the vehicle is
turned on. Keyless Liftgate Opening
Press the touch pad on the
underside of the liftgate handle to
open the liftgate when all doors are
unlocked, or when the transmitter is
within 1 m (3 ft).
Keyless Liftglass Opening
Press the exterior liftglass button to
open the liftglass when all doors are
unlocked, or when the transmitter is
within 1 m (3 ft).
See
Liftgate 036.
Keyed Access
To access a vehicle with a dead
transmitter battery, see Door Locks
0 34.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
Keys, Doors, and Windows 35
Q(Lock) :Press to lock the doors.
K(Unlock) : Press to unlock the
doors.
Delayed Locking
When locking the doors with the
power lock switch and a door or the
liftgate is open, the doors will lock
five seconds after the last door is
closed. You will hear three chimes
to signal that the delayed locking
feature is in use.
Pressing the power lock switch
twice will override the delayed
locking feature and immediately lock
all the doors. This feature will not operate if the
key is in the ignition.
This feature can be programmed
using the Driver Information
Center (DIC). See
“Delayed Door
Lock” under Vehicle Personalization
0 155.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See
Vehicle Personalization 0155.
Lockout Protection
If the vehicle is in ACC/
ACCESSORY or ON/RUN and the
power door lock switch is pressed
with the driver door open, all the
doors will lock and only the driver
door will unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
only the driver door will unlock. The
Unlocked Door Anti-Lockout feature
can be turned on or off using the
vehicle personalization menus. See
Vehicle Personalization 0155.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
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Keys, Doors, and Windows 37
Manual Liftgate
To open the liftgate, pressKon the
power door lock switch or press
K
on the RKE transmitter twice to
unlock all doors. Press the touch
pad (1) on the underside of the
liftgate handle and lift up.
Press the button (2) above the
license plate to open the liftglass,
or press
ctwice quickly on the
RKE transmitter. Do not leave the
liftglass open when raising the
liftgate. There will be a delay in the release
of the liftglass if there is an attempt
to open it while the rear wipers are
in motion.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
If equipped with Keyless Access,
the RKE transmitter must be within
1 m (3 ft) of the liftgate to
automatically unlock it. See
Remote
Keyless Entry (RKE) System
Operation 027.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Power Liftgate Operation
{Warning
You, or others, could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
If equipped, the switch is on the
overhead console. The vehicle must
be in P (Park).
The modes are:
. MAX: Opens to maximum
height.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
38 Keys, Doors, and Windows
.3/4: Opens to a reduced height
that can be set from 3/4 to fully
open. Use to prevent the liftgate
from opening into overhead
objects such as a garage door or
roof-mounted cargo. The liftgate
can be opened all the way
manuallly.
. OFF: Opens manually only.
To open or close the liftgate, select
MAX or 3/4 mode and then:
. Press
btwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the overhead
console. The driver door must
be unlocked.
. Press the touch pad on the
outside liftgate handle after
unlocking all doors. If equipped
with Keyless Access, a locked
vehicle can be opened if the
RKE transmitter is within 1 m
(3 ft) of the touch pad.
.Presslon the bottom edge of
the liftgate next to the latch to
close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing again restarts the
operation in the reverse direction.
The touch pad on the liftgate handle
cannot be used to close the liftgate.
Do not manually force the liftgate to
open or close during a power cycle.
The power liftgate may be
temporarily disabled in extremely
low temperatures, or after repeated
power cycling over a short period of time. If this occurs, the liftgate can
still be operated manually. Select
OFF on the liftgate switch.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Make sure
the liftgate is closed and latched
before driving.
If the power liftgate support strut
has lost pressure, the turn signals
will flash and a chime will sound
while the liftgate automatically
closes. See your dealer for service
before using the power liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
Keys, Doors, and Windows 39
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle
prevents the liftgate from completely
closing, the horn will sound as an
alert that the liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:1. Select MAX or 3/4 mode and open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed. 3. Press and hold
lnext to the
latch on the outside of the
liftgate until the turn signals
flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate. See “Manual Liftgate” at the
beginning of this section.
Caution
Do not use too much force when
closing the liftgate to avoid
damage.
Hands-Free Operation
If equipped with Hands-Free Vehicle
Access, the liftgate may be
operated with a kicking motion
under the rear bumper. The liftgate will not operate if the
RKE transmitter is not within
1 m (3 ft).
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one
of the liftgate switches.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
40 Keys, Doors, and Windows
Length of Kick Zone
To operate, kick your foot straight up
in one swift motion under the center
of the rear bumper, then pull it back.
Caution
Splashing water may cause the
liftgate to open. Keep the RKE
transmitter away from the rear
bumper detection area or turn the
liftgate mode to OFF when
cleaning or working near the rear
bumper to avoid accidental
opening.
. Do not sweep your foot side
to side.
. Do not keep your foot under the
bumper; the liftgate will not
activate.
. Do not touch the liftgate until it
has stopped moving.
. This feature may be temporarily
disabled under some conditions.
If the liftgate does not respond to
the kick, open or close the
liftgate by another method or
start the vehicle. The feature will
be re-enabled. When closing the liftgate using this
feature, there will be a short delay.
The rear lights will flash and a
chime will sound. Step away from
the gate before it starts moving.
Power Assist Steps
If equipped, the power assist steps
will deploy when the door is opened
and automatically retract
three seconds after the door is
closed. The power assist steps will
retract immediately if the vehicle
starts moving.