2016 GMC SIERRA DENALI radio

GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
302 Vehicle Care
inflation pressure is high, press
on the metal stem in the center
of the tire valve to release air.
Re-check the tire pressure with
the tire gauge.
Put the valve caps back on the
valve stems to keep out dirt and
moisture and prevent leaks. Use
only valve caps designed for the
vehicle by GM. TPMS sensors
could be damaged and would
not be covered by the vehicle
warranty.
Tire Pressure for
High-Speed Operation
{Warning
Driving at high speeds, 160 km/h
(100 mph) or higher, puts
additional strain on tires.
Sustained high-speed driving
causes excessive heat buildup
and can cause sudden tire failure.
This could cause a crash, and(Continued)
Warning (Continued)
you or others could be killed.
Some high-speed rated tires
require inflation pressure
adjustment for high-speed
operation. When speed limits and
road conditions allow the vehicle
to be driven at high speeds, make
sure the tires are rated for
high-speed operation, are in
excellent condition, and are set to
the correct cold tire inflation
pressure for the vehicle load.
Vehicles with P275/55R20 or P285/
50R20 size tires require inflation
pressure adjustment when driving
the vehicle at speeds of 160 km/h
(100 mph) or higher. Set the cold tire
inflation pressure to 20 kPa (3 psi)
above the recommended cold tire
pressure shown on the Tire and
Loading Information label. Return the tires to the
recommended cold tire inflation
pressure when high-speed driving
has ended. See
Vehicle Load Limits
0 176 andTire Pressure 0300.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Vehicle Care 303
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.See
Tire Pressure Monitor
Operation 0303.
See Radio Frequency Statement
0 373.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Vehicle Care 305
.The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
“TPMS Sensor Matching
Process” later in this section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0310. .
Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message come on
and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire, passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with the engine off.
3. Make sure the Tire Pressure info page option is turned on.
The info pages on the DIC can
be turned on and off through
the Settings menu. See Driver
Information Center (DIC) 0123.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
328 Vehicle Care
four-wheel-drive vehicle, be
sure the transfer case is in a
drive gear, not in N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle. The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0
255.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
(Continued)
Warning (Continued)
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
342 Vehicle Care
2. Remove excess moisture bygently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Rotate the cleaning
cloth to a clean area frequently
to prevent forcing the soil in to
the fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Customer Information 363
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 363
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 365
Customer Assistance for Text Telephone (TTY) Users . . . . . 365
Online Owner Center . . . . . . . . . 366
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 366
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 367
Scheduling Service Appointments . . . . . . . . . . . . . . . 369
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 369
Collision Damage Repair . . . . . 370
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 372
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 373
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 373
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 374
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 374
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 374
Event Data Recorders . . . . . . . . 375
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 375
Infotainment System . . . . . . . . . . 376
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
366 Customer Information
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History) : View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information) : Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
r(Warranty Tracking
Information) : Track your vehicle’s
warranty information.
J(Recall Information) : View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 359.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information (if equipped).
F(Live Chat Support) : Chat live
with online help representatives.
Visit my.gmc.com to register your
vehicle.
GMC Owner Centre (Canada)
gmcowner.ca
Take a trip to the GMC Owner
Centre:
. Chat live with online help
representatives. .
Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the GMC-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Customer Information 373
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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