2016 GMC SAVANA lock

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
314 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Customer Information 321
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
324 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
326 OnStar
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices. OnStar Subscribers can access the
following services from a mobile
device:
.
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide special
offers from restaurants and retailers
on your route, help locate hotels,
or book a room.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
OnStar 329
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Index 333
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 214
Accessory Power . . . . . . . . . . . . . . . 179
Add-On Electrical Equipment . . . 211
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 327
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 299
Air Cleaner/Filter, Engine . . . . . . . 223
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 162
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 59
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 59
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 60
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 58
Where Are the Airbags? . . . . . . . . 56
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 64
Light On-Off . . . . . . . . . . . . . . . . . . . . 99
On-Off Light . . . . . . . . . . . . . . . . . . . . 99
On-Off Switch . . . . . . . . . . . . . . . . . . 61 Airbags (cont'd)
Readiness Light . . . . . . . . . . . . . . . . 98
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 64
System Check . . . . . . . . . . . . . . . . . . 54
All-Season Tires . . . . . . . . . . . . . . . . 250
All-Terrain Tires . . . . . . . . . . . . . . . . . 250
AM-FM Radio . . . . . . . . . . . . . . . . . . . 136
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 139
Antilock Brake System (ABS) . . . 187 Warning Light . . . . . . . . . . . . . . . . . 103
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 284
Interior . . . . . . . . . . . . . . . . . . . . . . . . 289
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 93
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 313
Audio Theft-Deterrent Feature . . . . . . . 131
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Headlamp System . . . . . . . . . . . . 125
Transmission . . . . . . . . . . . . . . . . . 182
Transmission Fluid . . . . . . . . . . . 220

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
334 Index
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 185
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 236
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 144
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 234
B
Battery
Load Management . . . . . . . . . . . . 128
Power Protection . . . . . . . . . . . . . 129
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . . 111
Battery - North America . . . . 233, 279
Blade Replacement, Wiper . . . . . 237
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . 149
Brake System Warning Light . . . . . . . . 102
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Antilock . . . . . . . . . . . . . . . . . . . . . . . 187
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Parking . . . . . . . . . . . . . . . . . . . . . . . 188
System Messages . . . . . . . . . . . . . 111
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 165
Break-In, New Vehicle . . . . . . . . . . 174
Bulb Replacement . . . . . . . . . . . . . . 242 Bulb Replacement (cont'd)
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . 241
Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 240
Halogen Bulbs . . . . . . . . . . . . . . . . 238
Headlamp Aiming . . . . . . . . . . . . . 237
Headlamps . . . . . . . . . . . . . . . . . . . 238
License Plate Lamps . . . . . . . . . 242
Taillamps . . . . . . . . . . . . . . . . . . . . . 240
Buying New Tires . . . . . . . . . . . . . . . 264
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 89
California Fuel Requirements . . . . . . . . . . . 198
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 213
California Proposition
65 Warning . . . . . . . . . .213, 233, 279
Camera Rear Vision (RVC) . . . . . . . . . . . . 193
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 306
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 181 Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . 168
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 84
Cargo Door Relocking . . . . . . . . . . . 29
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 139
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . . . 241
Chains, Tire . . . . . . . . . . . . . . . . . . . . 269
Charging System Light . . . . . . . . . 100
Check Ignition Transmission Lock . . . 236
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 100
Child Restraints Infants and Young Children . . . . . 67
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 72
Older Children . . . . . . . . . . . . . . . . . . 65
Securing . . . . . . . . . . . . . . . . . . . . 79, 81
Systems . . . . . . . . . . . . . . . . . . . . . . . . 69
Cigarette Lighter . . . . . . . . . . . . . . . . . 93
Circuit Breakers . . . . . . . . . . . . . . . . 243
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 284
Interior Care . . . . . . . . . . . . . . . . . . 289
Climate Control Systems . . . . . . . 157

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Index 335
Climate Control Systems (cont'd)Air Conditioning . . . . . . . . . . . . . . 157
Heating . . . . . . . . . . . . . . . . . . . . . . . 157
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Rear Heating System . . . . . . . . . 159
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Cluster, Instrument . . . . . . . . . . . . . . 94
Collision Damage Repair . . . . . . . 316
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 84
Compass . . . . . . . . . . . . . . . . . . . . . . . . 89 Messages . . . . . . . . . . . . . . . . . . . . . 111
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 325
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . . . 165
Convex Mirrors . . . . . . . . . . . . . . . . . . 35
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 224
Engine Temperature Gauge . . . . 97
Cooling System . . . . . . . . . . . . . . . . . 224
Engine Messages . . . . . . . . . . . . .112
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 315
Cruise Control . . . . . . . . . . . . . . . . . . 190 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Customer Assistance . . . . . . . . . . . 312
Offices . . . . . . . . . . . . . . . . . . . . . . . . .311
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 312
Customer Information Service PublicationsOrdering Information . . . . . . . . 318
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 309
D
Damage Repair, Collision . . . . . . . 316
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 321
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 124
Defensive Driving . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . 29
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 144
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 327
Distracted Driving . . . . . . . . . . . . . . . 164
Dome Lamps . . . . . . . . . . . . . . . . . . . 127
Door Ajar Messages . . . . . . . . . . . . . . . . 111
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Door (cont'd)
Power Locks . . . . . . . . . . . . . . . . . . . . 29
Rear Doors . . . . . . . . . . . . . . . . . . . . . 32
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Drive Belt Routing, Engine . . . . . . 308
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 106
Driving
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 201
Defensive . . . . . . . . . . . . . . . . . . . . . 164
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 164
For Better Fuel Economy . . . . . . . 21
Hill and Mountain Roads . . . . . . 168
If the Vehicle is Stuck . . . . . . . . . 169
Loss of Control . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . 166
Vehicle Load Limits . . . . . . . . . . . 170
Wet Roads . . . . . . . . . . . . . . . . . . . 167
Winter . . . . . . . . . . . . . . . . . . . . . . . . 168
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . . . 263
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 198
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 211