
If you want the system to carry out the following
Voice command
Adjust the level of voice interaction and feedback.
Voice Settings | Voice
Preferences
Hear a list of voice commands available in the current mode.
Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or
stop or exit.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where mobile (apps | applications) appears, you must say mobile followed
by either apps or applications.
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note: SYNC Services and Vehicle health report are only available in the United States of
America.
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings). You can
customize the voice recognition system to
provide more or less instruction and
feedback. The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 64).
When prompted say the following: If you want the system to carry out the following
Voice command
Voice Settings | Voice Preferences
Followed by either of the following: Provide more detailed interaction and guidance.
Interaction Mode
Standard
Provide less audible interaction and more tone prompts.
Interaction Mode
Advanced
The system defaults to the standard interaction mode.
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•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
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Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and Description
Voice command
From the SYNC Services main menu, or press and hold the
phone button on the steering wheel.
Goodbye
SYNC Services quick tips SYNC Services quick tips
You can personalize your Services feature to provide quicker
access to your most used or favorite information. You can
save address points, for example work or home. You can also
save favorite information like sports teams or a news
category. You can learn more about personalization by logging
onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNC
Services to interrupt a voice prompt or an audio clip and say
your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled
cellular phone number, not your VIN (Vehicle Identification
Number). You can pair and connect your phone to any vehicle
equipped with SYNC Services and continue enjoying your
personalized services.
Portable
You can even access your account outside your vehicle. Just
use the number on your phone's call history. Traffic and
Directions features do not function properly but information
services and the 411 connect and text message features are
available.
SYNC™ APPLINK ™
SYNC Mobile Apps
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. Note:
The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
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Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Safety belts and seat latches for wear
and function.
Safety warning lamps (brake, ABS, airbag
and safety belt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Exhaust system. Multi-point inspection
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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Normal Maintenance Intervals
3.2L, 3.5L and 3.7L Engines
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Diesel engine fill diesel exhaust fluid.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Other maintenance items
1
Torque rear axle U-bolts to specification.
Every 30000 miles (48000
km) Diesel engine replace fuel filter. 2
Replace engine air filter.
Change diesel foam air filter.
Every 45000 miles (70000
km)
Change engine coolant.3
At 100000 miles (160000
km)
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Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if
equipped with grease fittings.
Inspect frequently,
service as required
Replace engine air filter.
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Exclusive use of E85 (Flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change interval
Exceptions
There are several exceptions to the Normal
Schedule:
Normal vehicle axle maintenance: Rear
axles and power take-off units with
synthetic fluid and light-duty trucks
equipped with Ford-design axles are
lubricated for life; do not check or change
fluid unless a leak is suspected, service is
required or the assembly has been
submerged in water. During long periods
of trailer towing with outside temperatures
above 70°F (21°C) and at wide-open
throttle for long periods above 45 mph
(72 km/h), change non-synthetic rear axle
fluid every 3,000 mi (4,800 km) or three
months, whichever comes first. This
interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A or
equivalent. Add friction modifier XL-3
EST-M2C118-A or equivalent for complete
refill of Traction-Lok rear axles. See
Capacities and Specifications
(page
274).
Police, Taxi and Livery vehicle axle
maintenance: Change rear axle fluid every
100,000 mi (160,000 km)
. Rear axle fluid
change may be waived if the axle was filled
with 75W140 synthetic gear fluid meeting
Ford specification WSL-M2C192-A or
equivalent. Add four ounces (118 milliliters)
of additive friction modifier XL-3
EST-M2C118-A, or equivalent, for complete
refill of Traction-Lok rear axles. Change
the axle fluid anytime the axle submerges
in water.
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
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A
A/C
See: Climate Control........................................... 92
About This Manual...........................................7
ABS See: Brakes........................................................... 140
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 140
Accessories....................................................358 Exterior Style....................................................... 358
Interior Style........................................................ 358
Lifestyle................................................................. 358
Peace of Mind..................................................... 358
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps
.........................223
Horizontal Aim Adjustment........................... 225
Vertical Aim Adjustment................................. 223
Adjusting the Steering Wheel
....................63
Airbag Disposal..............................................46
Air Conditioning See: Climate Control........................................... 92
Air Filter See: Changing the Engine Air Filter.............232
Air Vents
.............................................................92
Alarm See: Anti-Theft Alarm........................................ 62
Anti-Theft Alarm............................................62 Alarm System........................................................ 62
Arming the Alarm................................................. 62
Disarming the Alarm........................................... 62
Triggering the Alarm............................................ 62
Appendices....................................................382
Audible Warnings and Indicators
..............81
Airbag Secondary Warning................................ 81
Door Ajar................................................................... 81
Exterior Lamps On................................................ 81
Gearshift Lever not in Park (P)........................ 81
Key in Ignition.......................................................... 81
Parking Brake On................................................... 81
Safety Belt Minder................................................ 81
Audio Control
...................................................63
Audio Input Jack..........................................308
Audio System
................................................294
General Information......................................... 294Audio Troubleshooting
...............................310
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................302
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................300
Audio Unit - Vehicles With: AM/ FM
...................................................................295
AUX Button.......................................................... 298
Clock Button........................................................ 297
Menu Button....................................................... 298
Sound Button..................................................... 298
Station Preset Buttons.................................... 298
Station Tuning Buttons.................................... 297
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................298
Autolamps........................................................70 Windshield Wiper Activated
Headlamps........................................................ 70
Automatic Transmission............................136 Brake-Shift Interlock......................................... 138
Hints on Driving with an Automatic Transmission................................................... 138
Understanding the Gearshift Lever Positions of the Automatic
Transmission................................................... 136
Automatic Transmission Fluid Check..............................................................217
Autowipers.......................................................66
Auxiliary Power Points
................................105
12 Volt DC Power Point..................................... 105
AC Power Point................................................... 105
Locations............................................................... 105
Auxiliary Switches
.......................................359
B
Battery See: Changing the 12V Battery....................... 221
Bonnet Lock See: Opening and Closing the Hood..........207
Booster Seats..................................................25 Types of Booster Seats...................................... 25
Bottle Holder..................................................107
Brake Fluid Check.........................................218
Brakes...............................................................140 General Information.......................................... 140
Breaking-In......................................................178
Bulb Specification Chart
..........................230
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Transit (TTH) Canada/United States of America, enUSA, First Printing Index

Locking and Unlocking.................................56
Automatic Locking.............................................. 60
Automatic Unlocking......................................... 60
Configurable Unlocking..................................... 60
Locking..................................................................... 56
Locking and Unlocking Confirmation...........56
Locking and Unlocking the Doors From Inside.................................................................... 56
One-Stage Unlocking........................................ 60
Opening and Closing the Double Rear Doors.................................................................... 58
Opening and Closing the Sliding Door.........57
Rear Emergency Exit........................................... 59
Two-Stage Unlocking........................................ 60
Unlocking................................................................ 56
Zone Re-Locking.................................................. 60
Locks
...................................................................56
Lug Nuts See: Changing a Road Wheel....................... 264
M
Maintenance..................................................207 General Information.......................................... 207
Manual Climate Control..............................93
Manual Seats
..................................................98
Adjusting the Armrest...................................... 100
Adjusting the Lumbar Support....................... 99
Moving the Seat Backward or Forward.............................................................. 98
Recline Adjustment............................................ 99
Media Hub
.....................................................309
Message Center See: Information Displays................................. 82
Mirrors See: Heated Windows and Mirrors................96
See: Windows and Mirrors................................ 73
Mobile Communications Equipment
.......12
Motorcraft Parts - 3.2L Power Stroke Diesel.............................................................278
Motorcraft Parts - 3.5L...............................276
Motorcraft Parts - 3.7L................................277
MyKey Troubleshooting
...............................54
MyKey ™............................................................50
Principle of Operation........................................ 50N
Normal Scheduled Maintenance..........366
Intelligent Oil-Life Monitor® (Vehicles with
a 3.2L, 3.5L and 3.7L Engine)................... 366
Normal Maintenance Intervals..................... 367
O
Oil Change Indicator Reset.......................214 Resetting the Oil Life Monitoring
System............................................................... 214
Oil Check See: Engine Oil Check........................................ 212
Opening and Closing the Hood..............207 Closing the Hood............................................... 208
Opening the Hood............................................. 207
Ordering Additional Owner's Literature......................................................190
Obtaining a French Owner ’s Manual...........191
Overhead Console
........................................107
Overhead Storage Compartments..............107
P
Parking Aid......................................................146 Switching the Parking Aid System
Off........................................................................\
147
Parking Aids
....................................................146
Principle of Operation....................................... 146
Parking Brake..................................................141 Center Parking Brake.......................................... 141
Passive Anti-Theft System..........................61 SecuriLock®............................................................ 61
PATS See: Passive Anti-Theft System...................... 61
Perchlorate........................................................10
Personalized Settings
..................................86
Measure Units....................................................... 86
Post-Crash Alert System
...........................185
Power Door Locks See: Locking and Unlocking............................. 56
Power Seats...................................................100 Power Lumbar..................................................... 102
Power Steering Fluid Check......................218 Adding Power Steering Fluid.......................... 218
404
Transit (TTH) Canada/United States of America, enUSA, First Printing Index