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For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia:
8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing
[email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
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Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company. To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada and
Ford of Canada.
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Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-
index-76.htm (English)
Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-
index-76.htm (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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FUSE BOX LOCATIONS
Engine Compartment Fuse Box
For item location: See Under Hood
Overview (page 209).
Passenger Compartment Fuse Box This is located behind the removable trim
panel.
Pre-fuse Box
This is located under the driver's seat.
Body Control Module Fuse Box
This is located behind the removable trim
panel.
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FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
Circuits protected
Fuse rating
Fuse
Selective Catalytic Reduction - Diesel.
10A
F1
Selective Catalytic Reduction - Diesel.
15A
F2
Selective Catalytic Reduction - Diesel.
15A
F3
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Circuits protected
Fuse rating
Fuse
Selective Catalytic Reduction - Diesel.
10A
F4
Diesel particulate filter vaporizer - Diesel.
3A
F5
Glow plug monitor - Diesel.
Not used.
-
F6
Automatic transmission control module ignition feed.
7.5A
F7
Cooling fan - Gasoline.
20A
F8
Not used.
-
F9
Not used.
-
F10
Air conditioning clutch.
10A
F11
Diesel particulate filter vaporizer glow plug - Diesel.
20A
F12
Not used.
-
F13
Selective Catalytic Reduction - ignition - Diesel.
3A
F14
Not used.
-
F15
Fuel pump relay - Diesel.
10A
F16 Fuel pump relay - Gasoline.
20A
Automatic transmission module (battery feed) -
Diesel.
15A
F17
Anti-lock brake system.
30A
F18 Stability assist pump - Diesel.
Engine compartment fuse box #F16 - Gasoline.
Engine compartment fuse box #F16, #F17 - Diesel.
Starter solenoid.
30A
F19
Glow plugs - Diesel.
60A
F20
Ignition relay 3.
60A
F21
Selective Catalytic Reduction relay feed.
40A
F22 Electric vacuum pump relay feed - Gasoline.
40A
PROTECTED CIRCUIT FUSE.
10A
F23
Not used.
-
F24
Not used.
-
F25
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Circuits protected
Fuse rating
Fuse
PROTECTED CIRCUIT FUSE.
20A
F26
Not used.
-
F27
Crankcase sensor - Diesel.
7.5A
F28
Ignition feed - Audio - Gasoline.
3A
F29 Crank case ventilation heater – Diesel.
7.5A
Single cooling fan - Diesel.
60A
F30 Twin cooling fan - Gasoline.
40A
Twin cooling fan 2 - Gasoline.
40A
F31
Windshield wiper motor.
30A
F32
Windshield dual wiper motors - Gasoline.
60A
F32
Not used.
-
F33
Not used.
-
F34
Powertrain control system supply - Gasoline.
20A
F35 Powertrain control system supply - Diesel.
15A
Mass air flow sensor - Gasoline.
20A
F36 PM sensor - Diesel.
15A Urea quality sensor - Diesel. NOX sensor 1, 2 - Diesel.
Volume control valve - Diesel.
7.5A
F37
Air conditioning clutch - Gasoline.
20A
F38 Air conditioning clutch - Diesel.
7.5A
UEGO, VAP PUMP, EBYPASS, EDF, HEDF - Gasoline.
10A
F39
UEGO, VAP PUMP, EBYPASS, EDF, HEDF - Diesel.
15A Circuits switched
Relay
Ignition 3.
R1
Not used.
R2
Not used.
R3
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Circuits switched
Relay
Not used.
R4
Cooling fan - Gasoline.
R5
Windshield wiper - on and off.
R6
Windshield wiper - low and high speed.
R7
Electrical Vacuum Pump - Gasoline.
R8
Starter motor.
R9
Air conditioning clutch.
R10
Fuel vaporizer system glow plug - Diesel.
R11
Fuel injection pump.
R12
Not used.
R13
Not used.
R14
Low-speed and high-speed cooling fan.
R15
Selective Catalytic Reduction - Diesel.
R16
Powertrain control module.
R17
High speed cooling fan.
R18
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