Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information
.......................................15
Installing Child Restraints
............................16
Booster Seats
..................................................23
Child Restraint Positioning.........................25
Child Safety Locks..........................................27
Seatbelts
Principle of Operation
..................................28
Fastening the Seatbelts..............................29
Seatbelt Height Adjustment
.......................31
Seatbelt Warning Lamp and Indicator Chime
..............................................................32
Seatbelt Reminder.........................................32
Child Restraint and Seatbelt Maintenance................................................34
Personal Safety System ™
Personal Safety System ™
..........................35
Supplementary Restraints System
Principle of Operation..................................36 Driver and Passenger Airbags....................37
Front Passenger Sensing System
............38
Side Airbags
......................................................41
Safety Canopy ™
.............................................42
Crash Sensors and Airbag Indicator........43
Airbag Disposal...............................................44
Keys and Remote Controls
General Information on Radio Frequencies..................................................45
Remote Control..............................................45
Replacing a Lost Key or Remote Control............................................................47
MyKey ™
Principle of Operation..................................48
Creating a MyKey...........................................49
Clearing All MyKeys.......................................50
Checking MyKey System Status................51
Using MyKey With Remote Start Systems
.........................................................52
MyKey Troubleshooting
...............................52
Locks
Locking and Unlocking
.................................53
Manual Liftgate
..............................................56
Security
Passive Anti-Theft System
........................58
Steering Wheel
Adjusting the Steering Wheel
...................60
Audio Control
..................................................60
Voice Control
....................................................61
Cruise Control...................................................61
Information Display Control
.......................62
Wipers and Washers
Windshield Wipers.........................................63
Autowipers
.......................................................63
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Fuel Quality......................................................119
Fuel Quality - E85.........................................119
Running Out of Fuel....................................120
Refueling...........................................................121
Fuel Consumption
........................................122
Emission Control System...........................123
Transmission
Automatic Transmission
............................126
Brakes
General Information....................................129
Hints on Driving With Anti-Lock Brakes...........................................................129
Parking Brake
.................................................130
Hill Start Assist..............................................130
Traction Control
Principle of Operation.................................132
Using Traction Control................................132
Stability Control
Principle of Operation.................................133
Using Stability Control
................................134
Parking Aids
Principle of Operation
.................................135
Rear Parking Aid............................................135
Front Parking Aid..........................................136
Rear View Camera........................................137
Cruise Control
Principle of Operation
................................140
Using Cruise Control...................................140
Driving Aids
Blind Spot Information System...............141
Cross Traffic Alert.........................................143
Steering............................................................146 Load Carrying
Luggage Anchor Points..............................148
Rear Under Floor Storage
..........................148
Cargo Nets
......................................................149
Roof Racks and Load Carriers.................150
Load Limit
.........................................................151
Towing
Towing a Trailer.............................................159
Trailer Sway Control....................................160
Recommended Towing Weights............160
Essential Towing Checks...........................162
Towing Points
................................................164
Transporting the Vehicle............................165
Towing the Vehicle on Four Wheels......166
Driving Hints
Breaking-In......................................................167
Reduced Engine Performance.................167
Economical Driving......................................167
Cold Weather Precautions
........................168
Driving Through Water...............................168
Floor Mats
.......................................................168
Roadside Emergencies
Roadside Assistance...................................170
Hazard Warning Flashers............................171
Fuel Shutoff.....................................................171
Jump Starting the Vehicle...........................171
Post-Crash Alert System
...........................174
Customer Assistance
Getting the Services You Need................175
In California (U.S. Only)..............................176
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................177
Utilizing the Mediation/Arbitration Program (Canada Only).........................177
Getting Assistance Outside the U.S. and Canada.........................................................178
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Ordering Additional Owner's
Literature......................................................179
Reporting Safety Defects (U.S. Only)..............................................................179
Reporting Safety Defects (Canada Only).............................................................180
Fuses
Fuse Box Locations.......................................181
Fuse Specification Chart...........................182
Changing a Fuse............................................191
Maintenance
General Information
....................................193
Opening and Closing the Hood...............193
Under Hood Overview - 1.6L
....................195
Under Hood Overview - 2.5L...................196
Engine Oil Dipstick - 1.6L EcoBoost™
.................................................197
Engine Oil Dipstick - 2.5L
...........................197
Engine Oil Check...........................................197
Oil Change Indicator Reset.......................198
Engine Coolant Check................................198
Automatic Transmission Fluid Check...........................................................200
Brake Fluid Check.......................................200
Power Steering Fluid Check....................200
Washer Fluid Check...................................200
Changing the 12V Battery
..........................201
Checking the Wiper Blades.....................202
Changing the Wiper Blades.....................202
Adjusting the Headlamps........................205
Changing a Bulb..........................................206
Bulb Specification Chart
.............................211
Changing the Engine Air Filter..................212
Vehicle Care
Cleaning Products
........................................214
Cleaning the Exterior...................................214
Waxing..............................................................215 Cleaning the Engine
.....................................215
Cleaning the Windows and Wiper Blades...........................................................216
Cleaning the Interior....................................216
Cleaning the Instrument Panel and Instrument Cluster Lens.........................217
Cleaning Leather Seats
...............................217
Repairing Minor Paint Damage...............218
Cleaning the Alloy Wheels........................218
Vehicle Storage
.............................................218
Wheels and Tires
General Information.....................................221
Tire Care
..........................................................222
Using Winter Tires
........................................237
Using Snow Chains
......................................237
Tire Pressure Monitoring System...........238
Changing a Road Wheel...........................242
Technical Specifications
...........................247
Capacities and Specific- ations
Engine Specifications - 1.6L EcoBoost™...............................................249
Engine Specifications - 2.5L....................249
Motorcraft Parts - 1.6L EcoBoost™
......250
Motorcraft Parts - 2.5L
...............................251
Vehicle Identification Number.................251
Vehicle Certification Label.......................252
Transmission Code Designation
............253
Capacities and Specifications - 1.6L EcoBoost™
................................................253
Capacities and Specifications - 2.5L
.....255
Audio System
General Information
...................................258
Audio Unit - Vehicles With: AM/FM......259
Audio Unit - Vehicles With: Premium AM/ FM/CD..........................................................262
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................263
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Electronic power steering
malfunction
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 274).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Introduction E139213 E167012
•
How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada. Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 274).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 274).
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Introduction
•
Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn off Advance Trac or traction control,
911 Assist or Emergency Assistance, or
Do Not Disturb (if your vehicle is
equipped with these features).
CREATING A MYKEY
You can program a MyKey using the
information display control on the steering
wheel. See Information Displays (page
85).
Insert the key you want to program into the
ignition and switch the ignition on.
Press the left arrow button to access the main menu and scroll to: Action and Description
Message
Press the
OK button.
Settings
Press the
OK button.
MyKey
When prompted, hold the OK button until you see a message
informing you to label this key as a MyKey. The key will be
restricted at your vehicle's next start.
Create MyKey
Make sure you label the key so you can distinguish it from the
admin keys.
You can also program configurable settings for the key(s).
Refer to the following Programming/Changing Configur-
able Settings
.
Programming/Changing
Configurable Settings
Switch the ignition on using an admin key
or fob.
Use the information display to access the configurable MyKey settings, scroll to: Action and Description
Message
Press the
OK button.
Settings
Use the up and down arrow buttons to scroll to a configurable
feature.
MyKey
Press the
OK or right arrow button to make a selection.
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™
Action and Description
Message
Choose your applicable setting.
Note: You can clear or change your MyKey settings at any time during the same key cycle
as you created the MyKey. Once you switch the ignition off you will need an admin key to
change or clear your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays (page 85). Switch the ignition on using an admin key
or remote control.
To clear all MyKeys of all MyKey settings, press the left arrow button to access
the main menu and scroll to: Action and Description
Message
Press the
OK button.
Settings
Press the
OK button.
MyKey
Press and hold the
OK button until the following message
displays.
Clear MyKey
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to
their original admin key status.
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™