Fuel Quality......................................................119
Fuel Quality - E85.........................................119
Running Out of Fuel....................................120
Refueling...........................................................121
Fuel Consumption
........................................122
Emission Control System...........................123
Transmission
Automatic Transmission
............................126
Brakes
General Information....................................129
Hints on Driving With Anti-Lock Brakes...........................................................129
Parking Brake
.................................................130
Hill Start Assist..............................................130
Traction Control
Principle of Operation.................................132
Using Traction Control................................132
Stability Control
Principle of Operation.................................133
Using Stability Control
................................134
Parking Aids
Principle of Operation
.................................135
Rear Parking Aid............................................135
Front Parking Aid..........................................136
Rear View Camera........................................137
Cruise Control
Principle of Operation
................................140
Using Cruise Control...................................140
Driving Aids
Blind Spot Information System...............141
Cross Traffic Alert.........................................143
Steering............................................................146 Load Carrying
Luggage Anchor Points..............................148
Rear Under Floor Storage
..........................148
Cargo Nets
......................................................149
Roof Racks and Load Carriers.................150
Load Limit
.........................................................151
Towing
Towing a Trailer.............................................159
Trailer Sway Control....................................160
Recommended Towing Weights............160
Essential Towing Checks...........................162
Towing Points
................................................164
Transporting the Vehicle............................165
Towing the Vehicle on Four Wheels......166
Driving Hints
Breaking-In......................................................167
Reduced Engine Performance.................167
Economical Driving......................................167
Cold Weather Precautions
........................168
Driving Through Water...............................168
Floor Mats
.......................................................168
Roadside Emergencies
Roadside Assistance...................................170
Hazard Warning Flashers............................171
Fuel Shutoff.....................................................171
Jump Starting the Vehicle...........................171
Post-Crash Alert System
...........................174
Customer Assistance
Getting the Services You Need................175
In California (U.S. Only)..............................176
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................177
Utilizing the Mediation/Arbitration Program (Canada Only).........................177
Getting Assistance Outside the U.S. and Canada.........................................................178
3
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the road;
this could reduce the operator ’s ability to
control the vehicle potentially resulting in
a loss of vehicle control, vehicle rollover,
personal injury and death. If your electronic
stability control system activates, SLOW
DOWN. The system automatically turns on each
time you switch the ignition on. If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
•
The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the systems
applies higher brake forces.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle ’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Roll Stability Control
The system enhances your vehicle ’s ability
to prevent rollovers by detecting your
vehicle ’s roll motion and the rate at which
it changes by applying the brakes to one
or more wheels individually.
Traction Control
The system enhances your vehicle ’s ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See
Using Traction Control (page 132).
133
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Stability Control
3. Tighten the straps.
Removing the Net 1. Release the straps.
2. Remove the net from the luggage
anchor points.
3. Remove the upper bars.
ROOF RACKS AND LOAD
CARRIERS WARNINGS
Read and follow the manufacturer
’s
instructions when you are fitting a
roof rack. Failure to take care may
lead to a crash or personal injury. When loading the roof racks, we
recommend you evenly distribute the
load, as well as maintain a low
center of gravity. Loaded vehicles, with
higher centers of gravity, may handle
differently than unloaded vehicles. Take
150
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Load CarryingE167371 E167372
WARNINGS
extra precautions, such as slower speeds
and increased stopping distance, when
driving a heavily loaded vehicle. Failure to
take care may result in the loss of control
of your vehicle, serious personal injury or
death. For correct roof rack system function, you
must place loads directly on crossbars
fitted to the roof rack side rails. When using
the roof rack system, we recommend you
use Ford genuine accessory crossbars
designed specifically for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
Note:
If you use a roof rack, the fuel
consumption of your vehicle will be higher
and you may experience different driving
characteristics.
Note: Never place loads directly on the roof
panel.
Maximum Load Weights
Do not exceed the following maximum
roof rack load weights. Maximum Load lb
(kg)*
Variant
132 (60)
Wagon - short
wheel base with
panoramic roof
panel
165 (75)
Wagon - short
wheel base with
metal roof panel
165 (75)
Wagon - long
wheel base
165 (75)
Van
*Evenly distribute the load on the roof rack. LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section will guide you in the
proper loading of your vehicle,
trailer or both, to keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle will provide maximum
return of vehicle design
performance. Before loading your
vehicle, familiarize yourself with
the following terms for
determining your vehicle
’s weight
ratings, with or without a trailer,
from the vehicle ’s Tire Label or
Safety Compliance Certification
Label:
Base Curb Weight - is the weight
of the vehicle including a full tank
of fuel and all standard
equipment. It does not include
passengers, cargo, or optional
equipment.
Vehicle Curb Weight -
is the
weight of your new vehicle when
you picked it up from your
authorized dealer plus any
aftermarket equipment.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Load Carrying
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can damage them and
cause the edges to peel away from the
vehicle surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
215
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Vehicle Care
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Cargo area protectors. •
Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of Mind
• Auto-dimming interior mirror.
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Accessories
Information Display Control.......................62
Information Displays.....................................85 General Information............................................ 85
Information....................................................363 911 Assist............................................................... 369
Alerts...................................................................... 368
Calendar............................................................... 369
Sirius Travel Link................................................. 367
SYNC Services (If Equipped, United States Only).................................................................. 363
Vehicle Health Report (If Equipped, US Only)................................................................... 371
Information Messages.................................88
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................80
Instrument Lighting Dimmer.....................69
Interior Lamps - Vehicles With: Panoramic Roof Panel
...............................72
Center Mounted Lamp....................................... 73
Luggage Compartment Lamp......................... 73
Side Mounted Lamp............................................ 72
Interior Lamps - Vehicles Without: Panoramic Roof Panel................................71
Courtesy Lamp....................................................... 71
Luggage Compartment Lamp......................... 72
Reading Lamps...................................................... 72
Interior Mirror
....................................................78
Auto-Dimming Mirror.......................................... 78
Introduction.........................................................7
J
Jump Starting the Vehicle...........................171 Connecting the Jumper Cables...................... 172
Jump Starting....................................................... 173
Preparing Your Vehicle...................................... 172
Removing the Jumper Cables......................... 173
K
Keys and Remote Controls.........................45 L
Lighting Control...............................................67
Headlamp Flasher............................................... 68
High Beams............................................................ 67
Lighting...............................................................67 General Information............................................ 67
Load Carriers See: Roof Racks and Load Carriers.............150
Load Carrying
.................................................148
Load Limit.........................................................151
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 158
Vehicle Loading - with and without a Trailer................................................................... 151
Locking and Unlocking
.................................53
Auto lock and Auto unlock Feature...............55
Emergency Locking with the Key................... 55
Locking and Unlocking the Doors From Inside.................................................................... 53
Locking and Unlocking the Doors with the Key........................................................................\
54
Opening the Double Rear Doors..................... 53
Rear Emergency Exit........................................... 56
Remote Control..................................................... 53
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 54
Unlocking the Doors with the Interior Door Handles............................................................... 54
Locks...................................................................53
Luggage Anchor Points
..............................148
Lug Nuts See: Changing a Road Wheel........................ 242
M
Maintenance..................................................193 General Information.......................................... 193
Manual Climate Control..............................96
Manual Liftgate
..............................................56
Opening and Closing the Liftgate.................. 56
431
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index
Power Windows - Vehicles With: Rear
Power Windows ..........................................74
Accessory Delay.................................................... 76
Bounce-Back.......................................................... 75
One-Touch Down................................................. 75
One-Touch Up....................................................... 75
Window Lock.......................................................... 75
Protecting the Environment........................14
R
Rear Parking Aid............................................135
Rear Passenger Climate Controls...........101
Rear Seat Armrest.........................................112
Rear Seats.......................................................107 Type 1....................................................................... 107
Type 2..................................................................... 109
Rear Under Floor Storage..........................148 Adjustable Load Floor...................................... 148
Passenger Compartment Floor.................... 148
Rear View Camera........................................137 Switching the Rear View Camera Off.........139
Switching the Rear View Camera On..........137
Using the Display................................................. 137
Vehicles With Parking Aid ................................139
Rear View Camera See: Rear View Camera.................................... 137
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 66
Rear Window Wiper............................................ 65
Recommended Towing Weights............160 Calculating the Maximum Loaded Trailer
Weight................................................................. 161
Reduced Engine Performance.................167
Refueling...........................................................121 Easy Fuel ™ Capless Fuel System.................121
Remote Control..............................................45 Car Finder................................................................ 47
Integrated Keyhead Transmitter.................... 45
Programming a New Remote Control.........46
Replacing the Battery......................................... 46
Reprogramming the Unlocking Function .............................................................. 46
Repairing Minor Paint Damage...............218 Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)..............................................................180
Reporting Safety Defects (U.S. Only)...............................................................179
Roadside Assistance...................................170 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 170
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 170
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 170
Vehicles Sold in the United States: Using Roadside Assistance.................................... 170
Roadside Emergencies
...............................170
Roof Racks and Load Carriers.................150 Maximum Load Weights................................... 151
Running-In See: Breaking-In.................................................. 167
Running Out of Fuel....................................120 Refilling With a Portable Fuel
Container.......................................................... 120
S
Safety Canopy ™
.............................................42
Safety Precautions.......................................118
Satellite Radio..............................................269 Satellite Radio Electronic Serial Number
(ESN)................................................................. 270
Satellite Radio Reception Factors...............270
SIRIUS® Satellite Radio Service.................. 270
Troubleshooting................................................... 271
Scheduled Maintenance Record...........394
Scheduled Maintenance..........................386
Seatbelt Height Adjustment
.......................31
Seatbelt Reminder.........................................32 Belt-Minder™........................................................ 32
Seatbelts...........................................................28 Principle of Operation........................................ 28
433
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index