Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio............................265
Digital Radio
..................................................267
Satellite Radio..............................................269
Audio Input Jack...........................................272
USB Port
..........................................................272
Media Hub
.......................................................272
Audio Troubleshooting
...............................273
SYNC™
General Information....................................274
Using Voice Recognition............................276
Using SYNC™ With Your Phone............279
SYNC™ Applications and Services
.......291
SYNC™ AppLink ™
.....................................299
Using SYNC™ With Your Media Player..........................................................300
SYNC™ Troubleshooting
..........................310
MyFord Touch ™
General Information
....................................319
Settings............................................................327
Entertainment..............................................339
Phone...............................................................355
Information....................................................363
Navigation.......................................................372
Accessories
Accessories....................................................382
Extended Service Plan (ESP)
Extended Service Plan (ESP)
.................384
Scheduled Maintenance
General Maintenance Information
.......386
Normal Scheduled Maintenance..........389
Special Operating Conditions Scheduled Maintenance.............................................392
Scheduled Maintenance Record
...........394 Appendices
End User License Agreement.................404
5
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so they may appear
different to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing IntroductionE154903 E162384
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active
passenger airbag. On-board Diagnostics (OBD-II)
Your vehicle
’s On-board Diagnostics
(OBD-II) system has a data port for
diagnostics, repair and reprogramming
services with diagnostic scan tools.
Installing a non-Ford-approved
aftermarket OBD plug-in device that uses
the port during normal driving, for example remote insurance company monitoring,
remote vehicle diagnostics, telematics or
engine reprogramming, may cause
interference or damage to vehicle systems.
We do not recommend or endorse the use
of any non-Ford-approved aftermarket
OBD plug-in devices. The vehicle Warranty
may not cover damage caused by any
non-Ford-approved aftermarket OBD
plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. 12
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Introduction
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child. All children are shaped differently.
The recommendations for safety
restraints are based on probable
child height, age and weight thresholds
from National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford recommends
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and WARNINGS
is compatible with and properly installed
in your vehicle. To locate a child seat fitting
station and CPST, contact the NHTSA toll
free at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John Ambulance
office for referral to a CPST or for further
information, contact your provincial
ministry of transportation, locate your local
St. John Ambulance office by searching for
St. John Ambulance on the internet, or
Transport Canada at 1-800-333-0371
(http://www.tc.gc.ca). Failure to properly
restrain children in safety seats made
especially for their height, age, and weight
may result in an increased risk of serious
injury or death to your child. Do not leave children or animals
unattended in the vehicle. On hot
days, the temperature in the trunk or
vehicle interior can rise very quickly.
Exposure of people or animals to these
high temperatures for even a short time
can cause death or serious heat-related
injuries, including brain damage. Small
children are particularly at risk. 15
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Child Safety
Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Safety Belt Locking Modes
WARNINGS
After any vehicle crash, the safety
belt system at all passenger seating
positions must be checked by an
authorized dealer to verify that the
automatic locking retractor feature for
child seats is still functioning properly. In
addition, all safety belts should be checked
for proper function. Safety belt and retractor assemblies
must be replaced if the safety belt
assembly automatic locking retractor
feature, or any other safety belt function
is not operating correctly when checked
by an authorized dealer. Failure to replace
the safety belt and retractor assembly
could increase the risk of injury in a crash. All safety belts in your vehicle are
combination lap and shoulder belts. The
driver safety belt has the first type of
locking mode, and the front outboard
passenger and rear seat safety belts have
both types of locking modes described as
follows: Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of approximately 5 mph
(8 km/h) or more, the combination safety
belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If
this occurs, let the safety belt retract
slightly and pull webbing out again in a
slow and controlled manner.
Automatic Locking Mode
In this mode, the shoulder belt is
automatically pre-locked. The safety belt
will still retract to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver safety belt.
When to Use the Automatic Locking
Mode
This mode should be used any time a child
safety seat, except a booster, is installed
in passenger front or rear seating positions.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible. See Child
Safety (page 15).
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Seatbelts
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Note:
The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Type 1 Type 2
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
45
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE142585 E177585
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. They can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have programmed a MyKey, you
can access the following information using
the information display:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Non-configurable Settings
The following settings cannot be changed
by an admin key user:
• Belt-Minder or safety belt reminder.
You cannot disable this feature. The
audio system will mute when the front
seat occupants’ safety belts are not
fastened.
• Early low fuel. The low fuel warning is
activated earlier, giving the MyKey user
more time to refuel. •
Driver assist features, if equipped on
your vehicle, are forced on: parking aid,
blind spot information system (BLIS)
with cross traffic alert, lane departure
warning and forward collision warning
system.
• Satellite radio adult content
restrictions (available only in some
markets).
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key:
• A vehicle speed limit can be set.
Warnings will be shown in the display,
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. 48
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyKey
™
If the needle enters the red section, the
engine is overheating. Stop the engine,
switch the ignition off and determine the
cause once the engine has cooled down.
See Engine Coolant Check (page 198).
Note: Do not restart the engine until the
cause of overheating has been resolved.
Fuel Gauge
Switch the ignition on. The fuel gauge will
indicate approximately how much remains
in the fuel tank. The fuel gauge may vary
slightly when your vehicle is moving or on
a gradient. The arrow adjacent to the fuel
pump symbol indicates on which side of
the vehicle the fuel filler door is located.
Low Fuel Level Reminder
Vehicles with Trip Computer
A low fuel level reminder displays and
sounds when the distance to empty
reaches
75 mi (120 km) to empty for
MyKey, and at 50 mi (80 km), 25 mi
(40 km), 10 mi (20 km) and 0 mi (0 km)
for all vehicle keys.
Vehicles without Trip Computer
A low fuel level reminder displays and
sounds when the fuel gauge needle is at
1/16th.
Note: The low fuel warning and
distance-to-empty warning can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal. WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will illuminate when you start your
vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
Note:
Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.
Airbag - Front If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Anti-Lock Braking System If it illuminates when you are
driving, this indicates a
malfunction. You will continue
to have the normal braking system
(without ABS) unless the brake system
warning lamp is also illuminated. Have the
system checked by your authorized dealer.
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by your authorized dealer immediately.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Instrument Cluster