Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information
.......................................15
Installing Child Restraints
............................16
Booster Seats
..................................................23
Child Restraint Positioning.........................25
Child Safety Locks..........................................27
Seatbelts
Principle of Operation
..................................28
Fastening the Seatbelts..............................29
Seatbelt Height Adjustment
.......................31
Seatbelt Warning Lamp and Indicator Chime
..............................................................32
Seatbelt Reminder.........................................32
Child Restraint and Seatbelt Maintenance................................................34
Personal Safety System ™
Personal Safety System ™
..........................35
Supplementary Restraints System
Principle of Operation..................................36 Driver and Passenger Airbags....................37
Front Passenger Sensing System
............38
Side Airbags
......................................................41
Safety Canopy ™
.............................................42
Crash Sensors and Airbag Indicator........43
Airbag Disposal...............................................44
Keys and Remote Controls
General Information on Radio Frequencies..................................................45
Remote Control..............................................45
Replacing a Lost Key or Remote Control............................................................47
MyKey ™
Principle of Operation..................................48
Creating a MyKey...........................................49
Clearing All MyKeys.......................................50
Checking MyKey System Status................51
Using MyKey With Remote Start Systems
.........................................................52
MyKey Troubleshooting
...............................52
Locks
Locking and Unlocking
.................................53
Manual Liftgate
..............................................56
Security
Passive Anti-Theft System
........................58
Steering Wheel
Adjusting the Steering Wheel
...................60
Audio Control
..................................................60
Voice Control
....................................................61
Cruise Control...................................................61
Information Display Control
.......................62
Wipers and Washers
Windshield Wipers.........................................63
Autowipers
.......................................................63
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Note:
The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Type 1 Type 2
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
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Car Finder
Press the lock button on the key twice
within three seconds. The horn sounds and
the direction indicators will flash.
Note:
If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound and the
direction indicators will not flash.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 45).
To re-program the passive anti-theft
system see an authorized dealer.
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USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.
MYKEY TROUBLESHOOTING Potential Causes
Condition
· The key used to start your vehicle does
not have admin privileges.
I cannot program a MyKey.
·
The key used to start your vehicle is the
only admin key (there always has to be at
least one admin key).
·
SecuriLock passive anti-theft system is
disabled or in unlimited mode.
·
The key used to start your vehicle does
not have admin privileges.
I cannot program the configurable settings.
· No keys are programmed to the vehicle.
See
Creating a MyKey (page 49).
·
The key used to start your vehicle does
not have admin privileges.
I cannot clear the MyKeys.
·
No MyKeys are programmed to the
vehicle. See Creating a MyKey (page
49).
Purchase a new key from your authorized
dealer.
I lost the only admin key.
Program a spare key. See
Passive Anti-
Theft System (page 58).
I lost a key.
·
The MyKey user is not using the MyKey.
MyKey distance does not accumulate.
· An admin key holder cleared the MyKeys
and created new MyKeys.
·
The key system has been reset.
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™
LOCKING AND UNLOCKING
Remote Control
You can use the remote control at any
time.
Unlocking the Doors
The position lamps illuminate when you
unlock the doors. They automatically turn
off when you switch the ignition on.
Note:
You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.
Note: When you lock your vehicle for
several weeks, the remote control will be
switched off. Your vehicle must be unlocked
and the engine started using the key.
Unlocking and starting your vehicle once will
enable the remote control.
One-Stage Unlocking Press the button to unlock all
doors. The direction indicators
flash.
Two-Stage Unlocking Press the button to unlock the
front doors. Press the button
again within three seconds to
unlock all doors. The direction indicators
flash.
Reprogramming the Unlocking
Function
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between one-stage
and two-stage unlocking. The direction
indicators flash twice to indicate a change
to the unlocking mode. Locking the Doors Press the button to lock all
doors. The direction indicators
flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors lock again, the horn
sounds and the direction indicators flash
if all the doors and the liftgate are closed.
Note: If any door or the luggage
compartment is not closed, or if the hood is
not closed on vehicles that have an
anti-theft alarm or remote start, the horn
will not chirp.
Locking and Unlocking the Doors
From Inside
The power door lock control is located on
the driver and passenger doors. Press the button to lock or
unlock all the doors. The lamp
illuminates with the doors
locked.
Opening the Double Rear Doors WARNING
If there is a ladder fitted to the rear
cargo door, do not open the door
fully if the side-loading door is open.
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PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
correctly coded key for your vehicle is used.
Using an incorrectly coded key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off. Automatic Disarming
Switching the ignition on with a correctly
coded key disarms the engine
immobilization system.
Replacement Keys
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
If your keys are lost or stolen and you do
not have a spare correctly coded key, you
will need to have your vehicle towed to an
authorized dealer. You need to erase the
coded keys from your vehicle and program
new coded keys.
Store an extra correctly coded key away
from the vehicle in a safe place to help
prevent any inconveniences. See an
authorized dealer to purchase additional
spare or replacement keys.
Note:
Your vehicle comes with two
integrated keyhead transmitters.
Programming a Spare Integrated
Keyhead Transmitter
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the engine
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed correctly coded keys and the
new unprogrammed key readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed correctly coded keys are not
available.
Read and understand the entire procedure
before you begin.
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1.
Insert the first previously programmed
correctly coded key into the ignition.
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first correctly coded key from the
ignition.
4. After three seconds but within 10 seconds of switching the ignition off,
insert the second previously correctly
coded key into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed
correctly coded key from the ignition.
7. After three seconds but within 10 seconds of switching the ignition off
and removing the previously
programmed correctly coded key,
insert the new unprogrammed key into
the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed correctly coded key from the ignition.
If the key has been successfully
programmed it will start the engine and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If the key was not successfully
programmed, wait 10 seconds and repeat
Steps 1 through 8. If you are still
unsuccessful, take your vehicle to an
authorized dealer.
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Security
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered
services in Canada or the continental
United States. Coverage extends to
vehicles that use public, non-seasonal,
annually traveled roadways. Roadside
Assistance coverage does not extend to
vehicles involved in cross-country driving,
logging, autocross and any other form of
off-road use. Well maintained roads and
surfaces help ensure safe travel for the
supplier, and allow their representatives
to perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to
the dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm
if you are eligible for additional coverage
before you authorize or pay for the service.
Call Ford Roadside Assistance at
1-800-665-2006 for additional
information.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle is equipped with a
fuel pump shut-off feature that stops the
flow of fuel to the engine. Not every impact
will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle by
doing the following:
1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition off.
4.
Turn the ignition on again to re-enable
the fuel pump.
JUMP STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks
or lit cigarettes. An explosion could
result in personal injury or vehicle damage.
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