
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
385
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
388
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
389
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 197). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
391
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Brakes...............................................................129
General Information.......................................... 129
Breaking-In......................................................167
Bulb Specification Chart.............................211
C
Cabin Air Filter...............................................102
California Proposition 65..............................11
Capacities and Specifications - 1.6L EcoBoost™.................................................253
Capacities............................................................. 253
Specifications..................................................... 254
Capacities and Specifications - 2.5L.................................................................255
Capacities............................................................. 255
Specifications..................................................... 256
Capacities and Specifications................249
Cargo Nets......................................................149 Installing the Net................................................ 149
Removing the Net.............................................. 150
Car Wash See: Cleaning the Exterior............................... 214
Center Console...............................................114
Changing a Bulb..........................................206 Central High Mounted Brake Lamp............209
Front Fog Lamps............................................... 208
Headlamp............................................................ 206
Interior Lamps.................................................... 209
License Plate Lamp.......................................... 209
Rear Lamps......................................................... 209
Side Direction Indicator.................................. 208
Changing a Fuse............................................191 Fuses........................................................................\
191
Changing a Road Wheel...........................242 Changing a Road Wheel................................. 244
Dissimilar Spare Wheel and Tire Assembly Information...................................................... 243
Stowing the Flat or Spare Tire...................... 246
Changing the 12V Battery
..........................201
Changing the Engine Air Filter..................212 2.5L Engine............................................................ 213
EcoBoost Engines............................................... 212
Changing the Wiper Blades.....................202 Front Wiper Blades........................................... 203
Rear Window Wiper Blades........................... 203
Service Position.................................................. 202
Checking MyKey System Status................51 Checking the Wiper Blades.....................202
Child Restraint and Seatbelt
Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27 Left-Hand Side...................................................... 27
Right-Hand Side................................................... 27
Cigar Lighter
.....................................................113
Cleaning Leather Seats...............................217
Cleaning Products
........................................214
Cleaning the Alloy Wheels........................218
Cleaning the Engine
.....................................215
Cleaning the Exterior...................................214
Exterior Chrome Parts....................................... 214
Exterior Plastic Parts......................................... 215
Stripes or Graphics............................................. 215
Underbody............................................................. 215
Cleaning the Instrument Panel and Instrument Cluster Lens..........................217
Cleaning the Interior....................................216
Cleaning the Windows and Wiper Blades
............................................................216
Clearing All MyKeys.......................................50
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock....................................................................87 Type 1........................................................................\
. 87
Type 2........................................................................\
87
Cold Weather Precautions
........................168
Coolant Check See: Engine Coolant Check............................ 198
Cornering Lamps............................................70
Crash Sensors and Airbag Indicator........43
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................143 False Alerts........................................................... 146
Switching the System Off and On...............146
System Errors....................................................... 146
System Lights, Messages and Audible Alerts.................................................................. 145
System Limitations............................................ 145
Using the System................................................ 143
Cruise Control...................................................61 Principle of Operation...................................... 140
428
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Cruise control
See: Using Cruise Control................................ 140
Cup Holders.....................................................114
Customer Assistance..................................175
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
...................................................267
HD Radio Reception and Station
Troubleshooting............................................ 268
Direction Indicators
.........................................71
Driver and Passenger Airbags....................37 Children and Airbags........................................... 37
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driving Aids......................................................141
Driving Hints....................................................167
Driving Through Water...............................168
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
......................................167
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement.................404 SYNC End User License Agreement
(EULA)............................................................. 404
Engine Block Heater
......................................117
Using the Engine Block Heater........................ 117
Engine Coolant Check
................................198
Adding Engine Coolant.................................... 199
Checking the Engine Coolant........................ 198
Recycled Engine Coolant................................ 199
Severe Climates................................................. 200
Engine Immobilizer See: Passive Anti-Theft System..................... 58Engine Oil Check
...........................................197
Adding Engine Oil................................................ 197
Engine Oil Dipstick - 1.6L EcoBoost™..................................................197
Engine Oil Dipstick - 2.5L...........................197
Engine Specifications - 1.6L EcoBoost™
.................................................249
Drivebelt Routing............................................... 249
Engine Specifications - 2.5L....................249 Drivebelt Routing............................................... 250
Entertainment..............................................339 AM/FM Radio...................................................... 340
Bluetooth Audio................................................. 355
CD........................................................................\
.... 350
SD Card Slot and USB Port............................. 351
SIRIUS® Satellite Radio (If Activated)........................................................ 345
Supported Media Players, Formats and Metadata Information................................ 355
Environment......................................................14
Essential Towing Checks...........................162 Before Towing a Trailer..................................... 163
Hitches.................................................................... 162
Launching or Retrieving a Boat or Personal Watercraft........................................................ 164
Safety Chains....................................................... 162
Trailer Brakes........................................................ 163
Trailer Lamps........................................................ 163
Trailer Towing Connector................................. 162
When Towing a Trailer...................................... 163
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)
.................384
SERVICE PLANS (CANADA ONLY)............385
SERVICE PLANS (U.S. Only)......................... 384
Exterior Mirrors
.................................................77
Fold Away Exterior Mirrors................................ 78
Power Exterior Mirrors......................................... 77
F
Fastening the Seatbelts
..............................29
Safety Belt Extension Assembly...................... 31
Safety Belt Locking Modes............................... 30
Using Safety Belts During Pregnancy...........29
Floor Mats
.......................................................168
429
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Information Display Control.......................62
Information Displays.....................................85 General Information............................................ 85
Information....................................................363 911 Assist............................................................... 369
Alerts...................................................................... 368
Calendar............................................................... 369
Sirius Travel Link................................................. 367
SYNC Services (If Equipped, United States Only).................................................................. 363
Vehicle Health Report (If Equipped, US Only)................................................................... 371
Information Messages.................................88
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................80
Instrument Lighting Dimmer.....................69
Interior Lamps - Vehicles With: Panoramic Roof Panel
...............................72
Center Mounted Lamp....................................... 73
Luggage Compartment Lamp......................... 73
Side Mounted Lamp............................................ 72
Interior Lamps - Vehicles Without: Panoramic Roof Panel................................71
Courtesy Lamp....................................................... 71
Luggage Compartment Lamp......................... 72
Reading Lamps...................................................... 72
Interior Mirror
....................................................78
Auto-Dimming Mirror.......................................... 78
Introduction.........................................................7
J
Jump Starting the Vehicle...........................171 Connecting the Jumper Cables...................... 172
Jump Starting....................................................... 173
Preparing Your Vehicle...................................... 172
Removing the Jumper Cables......................... 173
K
Keys and Remote Controls.........................45 L
Lighting Control...............................................67
Headlamp Flasher............................................... 68
High Beams............................................................ 67
Lighting...............................................................67 General Information............................................ 67
Load Carriers See: Roof Racks and Load Carriers.............150
Load Carrying
.................................................148
Load Limit.........................................................151
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 158
Vehicle Loading - with and without a Trailer................................................................... 151
Locking and Unlocking
.................................53
Auto lock and Auto unlock Feature...............55
Emergency Locking with the Key................... 55
Locking and Unlocking the Doors From Inside.................................................................... 53
Locking and Unlocking the Doors with the Key........................................................................\
54
Opening the Double Rear Doors..................... 53
Rear Emergency Exit........................................... 56
Remote Control..................................................... 53
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 54
Unlocking the Doors with the Interior Door Handles............................................................... 54
Locks...................................................................53
Luggage Anchor Points
..............................148
Lug Nuts See: Changing a Road Wheel........................ 242
M
Maintenance..................................................193 General Information.......................................... 193
Manual Climate Control..............................96
Manual Liftgate
..............................................56
Opening and Closing the Liftgate.................. 56
431
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Power Windows - Vehicles With: Rear
Power Windows ..........................................74
Accessory Delay.................................................... 76
Bounce-Back.......................................................... 75
One-Touch Down................................................. 75
One-Touch Up....................................................... 75
Window Lock.......................................................... 75
Protecting the Environment........................14
R
Rear Parking Aid............................................135
Rear Passenger Climate Controls...........101
Rear Seat Armrest.........................................112
Rear Seats.......................................................107 Type 1....................................................................... 107
Type 2..................................................................... 109
Rear Under Floor Storage..........................148 Adjustable Load Floor...................................... 148
Passenger Compartment Floor.................... 148
Rear View Camera........................................137 Switching the Rear View Camera Off.........139
Switching the Rear View Camera On..........137
Using the Display................................................. 137
Vehicles With Parking Aid ................................139
Rear View Camera See: Rear View Camera.................................... 137
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 66
Rear Window Wiper............................................ 65
Recommended Towing Weights............160 Calculating the Maximum Loaded Trailer
Weight................................................................. 161
Reduced Engine Performance.................167
Refueling...........................................................121 Easy Fuel ™ Capless Fuel System.................121
Remote Control..............................................45 Car Finder................................................................ 47
Integrated Keyhead Transmitter.................... 45
Programming a New Remote Control.........46
Replacing the Battery......................................... 46
Reprogramming the Unlocking Function .............................................................. 46
Repairing Minor Paint Damage...............218 Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)..............................................................180
Reporting Safety Defects (U.S. Only)...............................................................179
Roadside Assistance...................................170 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 170
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 170
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 170
Vehicles Sold in the United States: Using Roadside Assistance.................................... 170
Roadside Emergencies
...............................170
Roof Racks and Load Carriers.................150 Maximum Load Weights................................... 151
Running-In See: Breaking-In.................................................. 167
Running Out of Fuel....................................120 Refilling With a Portable Fuel
Container.......................................................... 120
S
Safety Canopy ™
.............................................42
Safety Precautions.......................................118
Satellite Radio..............................................269 Satellite Radio Electronic Serial Number
(ESN)................................................................. 270
Satellite Radio Reception Factors...............270
SIRIUS® Satellite Radio Service.................. 270
Troubleshooting................................................... 271
Scheduled Maintenance Record...........394
Scheduled Maintenance..........................386
Seatbelt Height Adjustment
.......................31
Seatbelt Reminder.........................................32 Belt-Minder™........................................................ 32
Seatbelts...........................................................28 Principle of Operation........................................ 28
433
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index