
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials. CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 261).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
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Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 212).
Important information about the fuel pump
shut-off is in this chapter.
Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to: Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
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Taurus (CPH) Canada/United States of America, enUSA, First Printing SYNC™

•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
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Taurus (CPH) Canada/United States of America, enUSA, First Printing SYNC™

Coolant Check
See: Engine Coolant Check........................... 240
Crash Sensors and Airbag Indicator.........41
Creating a MyKey...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................188 False Alerts............................................................ 191
Switching the System Off and On................191
System Errors........................................................ 191
System Lights, Messages and Audible Alerts.................................................................. 190
System Limitations........................................... 190
Using the System............................................... 188
Cruise Control..................................................65 Principle of Operation....................................... 173
Type 1........................................................................\
65
Type 2....................................................................... 65
Cruise control See: Using Cruise Control................................. 173
Customer Assistance
...................................217
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps..............................71
Direction Indicators
........................................73
Driver Alert.......................................................181 PRINCIPLE OF OPERATION............................ 181
USING DRIVER ALERT...................................... 181
Driver and Passenger Airbags...................36 Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driving Aids......................................................181
Driving Hints
..................................................209
Driving Through Water................................210
DRL See: Daytime Running Lamps.......................... 71
E
Economical Driving
.....................................209 Emission Control System..........................146
On-Board Diagnostics (OBD-II).................... 147
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 147
End User License Agreement.................394 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 394
Engine Block Heater....................................138 Using the Engine Block Heater...................... 139
Engine Coolant Check...............................240 Adding Engine Coolant..................................... 241
Checking the Engine Coolant......................... 241
Recycled Engine Coolant................................ 242
Severe Climates................................................. 242
What You Should Know About Fail-Safe Cooling.............................................................. 242
Engine Immobilizer See: Passive Anti-Theft System...................... 61
Engine Oil Check
..........................................239
Adding Engine Oil.............................................. 239
Engine Oil Dipstick - 2.0L EcoBoost™.................................................239
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™.................................................239
Engine Specifications - 2.0L EcoBoost™.................................................294
Drivebelt Routing............................................... 294
Engine Specifications - 3.5L Duratec.........................................................294
Drivebelt Routing............................................... 295
Engine Specifications - 3.5L Ecoboost™.................................................295
Drivebelt Routing............................................... 295
Environment......................................................14
Essential Towing Checks
..........................205
Before Towing a Trailer................................... 206
Hitches.................................................................. 205
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 206
Safety Chains...................................................... 205
Trailer Brakes....................................................... 205
Trailer Lamps...................................................... 205
When Towing a Trailer..................................... 206
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
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Taurus (CPH) Canada/United States of America, enUSA, First Printing Index

Using Stability Control...............................163
Using Summer Tires...................................283
Using SYNC™ With Your Media Player.............................................................352
Accessing Your Play Menu.............................. 357
Connecting Your Digital Media Player to the USB Port........................................................... 352
Media Menu Features...................................... 355
Media Voice Commands................................ 354
System Settings................................................. 359
What's Playing?................................................. 353
Using SYNC™ With Your Phone
............329
Accessing Features Through the Phone
Menu.................................................................. 333
Accessing Your Phone Settings................... 338
Making a Call....................................................... 332
Pairing a Cell Phone for the First Time................................................................... 329
Pairing Subsequent Cell Phones.................330
Phone Options during an Active Call.........332
Phone Voice Commands................................ 330
Receiving Calls.................................................... 332
System Settings................................................. 339
Text Messaging................................................... 336
Using Traction Control.................................161 Switching the System Off................................ 161
System Indicator Lights and Messages........................................................... 161
Using a Switch...................................................... 161
Using the Information Display Controls.............................................................. 161
Using Voice Recognition...........................326 Initiating a Voice Session................................ 326
System Interaction and Feedback...............327
Utilizing the Mediation/Arbitration Program (Canada Only)
........................220
V
Vehicle Care
....................................................257
General Information.......................................... 257
Vehicle Certification Label
......................300
Vehicle Identification Number...............299 Vehicle Storage
.............................................262
Battery................................................................... 263
Body........................................................................\
262
Brakes.................................................................... 263
Cooling system................................................... 263
Engine.................................................................... 262
Fuel system.......................................................... 263
General.................................................................. 262
Miscellaneous..................................................... 263
Removing Vehicle From Storage.................263
Tires........................................................................\
263
Ventilation See: Climate Control......................................... 106
VIN See: Vehicle Identification Number............299
Voice Control
...................................................65
W
Warning Lamps and Indicators
.................82
Adaptive Cruise Control..................................... 82
Anti-Lock Braking System................................ 82
Automatic High Beam Control........................ 82
Battery...................................................................... 82
Blind Spot Monitor............................................... 82
Brake System......................................................... 83
Cruise Control........................................................ 83
Direction Indicator............................................... 83
Door Ajar.................................................................. 83
Engine Coolant Temperature.......................... 83
Engine Oil................................................................ 83
Fasten Seatbelt.................................................... 83
Front Airbag............................................................ 83
Front Fog Lamps.................................................. 83
Heads Up Display................................................ 84
High Beam.............................................................. 84
Lane Keeping Aid................................................. 84
Low Fuel Level...................................................... 84
Low Tire Pressure Warning............................... 84
Low Washer Fluid................................................ 84
Parking Lamps...................................................... 84
Powertrain Fault................................................... 84
Service Engine Soon........................................... 84
Stability Control................................................... 85
Stability Control Off............................................ 85
Washer Fluid Check....................................248
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Taurus (CPH) Canada/United States of America, enUSA, First Printing Index