
USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
446
Super Duty (TFA) Canada/United States of America, enUSA, Second Printing MyFord Touch
™ (If Equipped)

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
455
Super Duty (TFA) Canada/United States of America, enUSA, Second Printing Extended Service Plan (ESP)

Description of Other Rights and
Limitations
•
Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process.
• Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, or disassemble nor permit
others to reverse engineer, decompile
or disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation.
• Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works:
You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation.
• Single EULA:
The end user
documentation for the DEVICE and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE. •
SOFTWARE Transfer:
You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICE, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
or MS may terminate this EULA if you
fail to comply with the terms and
conditions of this EULA.
• Security Updates/Digital Rights
Management:
Content owners use
the WMDRM technology included in
your DEVICE to protect their
intellectual property, included
copyrighted content. Portions of the
SOFTWARE on your DEVICE use
WMDRM software to access
WMDRM-protected content. If the
WMDRM software fails to protect the
content, content owners may ask
Microsoft to revoke the SOFTWARE's
ability to use WMDRM to play or copy
protected content. This action does
not affect unprotected content. When
your DEVICE downloads licenses for
protected content, you agree that
Microsoft may include a revocation list
with the licenses. Content owners may
require you to upgrade the SOFTWARE
on your DEVICE to access their content.
If you decline an upgrade, you will not
be able to access content that requires
the upgrade.
476
Super Duty (TFA) Canada/United States of America, enUSA, Second Printing Appendices

Route Safety: Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you
would be directed into an area that you
consider unsafe. The driver is ultimately
responsible for the safe operation of the
vehicle and therefore, must evaluate
whether it is safe to follow the suggested
directions.
Potential Map Inaccuracy:
Maps used
by this system may be inaccurate because
of changes in roads, traffic controls or
driving conditions. Always use good
judgment and common sense when
following the suggested routes.
Emergency Services:
Do not rely on any
navigation features included in the system
to route you to emergency services. Ask
local authorities or an emergency services
operator for these locations. Not all
emergency services such as police, fire
stations, hospitals and clinics are likely to
be contained in the map database for such
navigation features.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the Telenav
Software. Your use of the Telenav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the Telenav Software.
These terms and conditions represent the
agreement (“ Agreement”) between you
and Telenav, Inc. (“Telenav ”) with respect
to the Telenav Software (including
upgrades, modifications, or additions
thereto) (collectively “Telenav Software”).
All references herein to “you” and “your ”
means you, your employees, agents, and
contractors, and any other entity on whose
behalf you accept these terms and conditions, all of whom shall also be bound
by this Agreement. Additionally, all of your
account information, as well as other
payment and personal information
provided by you to Telenav (directly or
through the use of the Telenav Software,
is subject to Telenav
’s privacy policy
located at http://www.telenav.com.
Telenav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the Telenav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the Telenav Software: (a) observe
all traffic laws and otherwise drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the Telenav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions; (c)
do not input destinations, or otherwise
manipulate the Telenav Software, unless
your vehicle is stationary and parked; (d)
do not use the Telenav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
Telenav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
481
Super Duty (TFA) Canada/United States of America, enUSA, Second Printing Appendices

positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning.
The Data may contain inaccurate or
incomplete information due to the passage
of time, changing circumstances, sources
used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty.
This Data is provided to you
“as is, ” and
you agree to use it at your own risk. Telenav
and its licensors (and their licensors and
suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or
results to be obtained from this Data, or
that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty:
TELENAV AND ITS LICENSORS
(INCLUDING THEIR LICENSORS AND
SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you. Disclaimer of Liability:
TELENAV AND ITS LICENSORS
(INCLUDING THEIR LICENSORS AND
SUPPLIERS) SHALL NOT BE LIABLE TO
YOU: IN RESPECT OF ANY CLAIM,
DEMAND OR ACTION, IRRESPECTIVE OF
THE NATURE OF THE CAUSE OF THE
CLAIM, DEMAND OR ACTION ALLEGING
ANY LOSS, INJURY OR DAMAGES, DIRECT
OR INDIRECT, WHICH MAY RESULT FROM
THE USE OR POSSESSION OF THE
INFORMATION; OR FOR ANY LOSS OF
PROFIT, REVENUE, CONTRACTS OR
SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING
OUT OF YOUR USE OF OR INABILITY TO
USE THIS INFORMATION, ANY DEFECT IN
THE INFORMATION, OR THE BREACH OF
THESE TERMS OR CONDITIONS,
WHETHER IN AN ACTION IN CONTRACT
OR TORT OR BASED ON A WARRANTY,
EVEN IF TELENAV OR ITS LICENSORS
HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control.
You shall not export from anywhere any
part of the Data or any direct product
thereof except in compliance with, and
with all licenses and approvals required
under, applicable export laws, rules and
regulations, including but not limited to the
laws, rules and regulations administered
by the Office of Foreign Assets Control of
the U.S. Department of Commerce and the
Bureau of Industry and Security of the U.S.
Department of Commerce. To the extent
486
Super Duty (TFA) Canada/United States of America, enUSA, Second Printing Appendices

either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail. II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy: Notice
Territory
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
489
Super Duty (TFA) Canada/United States of America, enUSA, Second Printing Appendices

K
Keyless Entry...................................................56
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 56
Unlocking and Locking the Doors.................. 58
Keys and Remote Controls........................46
L
Lighting Control..............................................70 Headlamp Flasher................................................. 71
High Beams............................................................ 70
Lighting..............................................................70 General Information............................................ 70
Limited Slip Differential.............................165
Load Carrying
.................................................183
Load Limit.......................................................183
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 189
Vehicle Loading - with and without a Trailer .................................................................. 183
Locking and Unlocking.................................55 Autolock and Autounlock................................. 55
Battery Saver......................................................... 56
Illuminated Entry.................................................. 56
Power Door Locks................................................ 55
Remote Control.................................................... 55
Smart Unlocks....................................................... 55
Locks...................................................................55
Lug Nuts See: Changing a Road Wheel....................... 290
M
Maintenance..................................................232 General Information.......................................... 232
Manual Climate Control............................109
Manual Seats
...................................................117
Manual Lumbar ................................................... 118
Moving the Seat Backward and Forward............................................................... 117
Recline Adjustment............................................. 117
Media Hub
......................................................328 Memory Function
..........................................118
Easy Entry and Exit Feature............................ 120
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
....... 119
Recalling a Preset Position.............................. 119
Saving a Preset Position................................... 119
Message Center See: Information Displays................................ 88
Mirrors See: Heated Windows and Mirrors...............114
See: Windows and Mirrors................................ 75
Mobile Communications Equipment.......13
Moonroof...........................................................79 Bounce-Back......................................................... 80
Opening and Closing the Moonroof..............79
Venting the Moonroof........................................ 80
Motorcraft Parts
..........................................304
MyFord Touch ™...........................................376
General Information.......................................... 376
MyFord Touch ™ Troubleshooting.........443
MyKey Troubleshooting
...............................54
MyKey ™............................................................50
Principle of Operation........................................ 50
N
Navigation......................................................434 cityseekr................................................................ 436
Destination Mode.............................................. 434
Map Mode............................................................ 440
Navigation Map Updates................................ 443
Navigation Voice Commands....................... 443
Point of Interest (POI) Categories..............436
Quick-touch Buttons........................................ 442
Setting Your Navigation Preferences..........437
Normal Scheduled Maintenance..........459 6.2L and 6.8L Gasoline Engines.................. 459
6.7L Diesel Engine............................................. 460
O
Oil Change Indicator Reset......................236 Resetting the Oil Life Monitoring
System.............................................................. 236
Oil Check See: Engine Oil Check...................................... 235
Opening and Closing the Hood..............232
502
Super Duty (TFA) Canada/United States of America, enUSA, Second Printing Index

Ordering Additional Owner's
Literature.....................................................220
Obtaining a French Owner ’s Manual...........221
Overhead Console........................................137
P
Parking Aid.......................................................177 Rear Parking Aid................................................... 177
Parking Aids
.....................................................177
Parking Brake.................................................168
Passive Anti-Theft System
.........................63
SecuriLock ™.......................................................... 63
PATS See: Passive Anti-Theft System..................... 63
Pedals................................................................68
Perchlorate.........................................................11
Phone................................................................414 Making Calls.......................................................... 417
Pairing Subsequent Cell Phones.................. 416
Pairing Your Cell Phone for the First Time.................................................................... 415
Phone Menu Options......................................... 417
Phone Settings................................................... 420
Phone Voice Commands................................. 421
Receiving Calls..................................................... 417
Text Messaging................................................... 418
Post-Crash Alert System...........................215
Power Door Locks See: Locking and Unlocking............................. 55
Power Seats
....................................................118
Power Lumbar...................................................... 118
Power Recline....................................................... 118
Power Steering Fluid Check
.....................244
Power Take-Off.............................................154
Power Windows..............................................75
Accessory Delay.................................................... 76
Bounce-Back.......................................................... 75
One-Touch Up or Down..................................... 75
Window Lock.......................................................... 76
Protecting the Environment........................14
R
Rear Axle..........................................................165
Rear Seat Armrest........................................126 Rear Seats.......................................................120
Folding the Rear Seat Back (Crew Cab)
........................................................................\
...... 120
Folding up the Rear Seat Cushion................120
Rear Under Seat Storage (Crew Cab)..........121
Returning the Seat to the Seating Position.............................................................. 120
Rear View Camera........................................178 Camera Guidelines............................................. 179
Enhanced Park Aids or Park Pilot................180
Rear Camera Delay............................................ 180
Using the Rear View Camera System.........178
Rear View Camera See: Rear View Camera.................................... 178
Recommended Towing Weights.............191 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 194
Refueling..........................................................144 Fuel Filler Cap...................................................... 145
Remote Control
..............................................46
Car Finder................................................................ 47
Integrated Keyhead Transmitters .................46
Memory Feature.................................................... 47
Remote Start ......................................................... 47
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 47
Remote Start...................................................114 Automatic Settings............................................. 114
Removing a Headlamp..............................249
Removing the Tailgate.................................59
Repairing Minor Paint Damage...............261
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)...............................................................221
Reporting Safety Defects (U.S. Only)...............................................................221
503
Super Duty (TFA) Canada/United States of America, enUSA, Second Printing Index