2016 FORD SUPER DUTY change time

Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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If you want the system to carry out the following
Voice command
Adjust the level of voice interaction and feedback.
Voice Settings | Voice
Preferences
Hear a list of voice commands available in the current mode.
Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or
stop or exit.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where mobile (apps | applications) appears, you must say mobile followed
by either apps or applications.
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note: SYNC Services and Vehicle health report are only available in the United States of
America.
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings). You can
customize the voice recognition system to
provide more or less instruction and
feedback. The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 66).
When prompted say the following: If you want the system to carry out the following
Voice command
Voice Settings | Voice Preferences
Followed by either of the following: Provide more detailed interaction and guidance.
Interaction Mode
Standard
Provide less audible interaction and more tone prompts.
Interaction Mode
Advanced
The system defaults to the standard interaction mode.
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Action and Description
Message
Repeat entering letters to narrow yoursearch. When you are satisfied with
your entry press the right arrow key on the bezel.
SYNC will jump to the phonebook
contact name that matches your entry. Press OK.
In addition to the Phonebook entry
name, the phone number label (Work, Cell, Home or Other) shows on thedisplay. If there are multiple phone
number entries for a particular Phone-
book name, you can scroll through the different phone labels at this time.
Once you have the desired phone label on the screen press
OK.
The phone number that is stored under
the selected label will be shown on the display. Press
OK to dial this number.
Press the
OK button to send, download, read and delete text
messages. 1
TEXT MESSAGE
View your cell phone's status, set ring tones, select your message
notification, change phonebook entries and automatically download
your cell phone content among other features. 1
PHONE SETNGS
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions. 3
SYNC Services
Automatically place an emergency call to a 911 operator following
a crash.4
911 Assist
Create and receive a diagnostic report card on your vehicle. 3
Vehicle Health
Interact with SYNC-capable mobile applications on your smart-
phone.
APPLICATIONS
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Action and Description
Message
Press the OK button then select one of the following and press the
OK button again to confirm.
MSG NTFY ON
MSG NTFY OFF
Modify the contents of your phone book (such as add, delete, down-
load). Press OK to select and scroll between:
MODIFY
PHONEBOOK
Press the
OK button to add more contacts from your
phonebook. Push the desired contact(s) on your cell
phone. See your cell phone's manual on how to push contacts.
ADD
CONTACTS
Press
OK to delete the current phone book and call
history. When Delete Phonebook appears, press OK to confirm. SYNC takes you back to the Phone Settings menu.
DELETE
PHONEBOOK
Press
OK to select and press OK again when ConfirmDownload? appears.
DOWNLOAD
PHONEBOOK
Automatically download your phone book each time your phone
connects to SYNC. Press OK to select.
AUTODOWN-
LOAD
When this message appears, press
OK to have your
phonebook automatically downloaded each time.
AUTO ON?
Select Off to NOT download your phonebook every
time your phone connects to SYNC. Your phonebook,
call history and text messages can only be accessed when your specific phone is connected to SYNC. *
When enabled, SYNC speaks the contact name that is displayed on
the screen during phonebook browsing.
SPEAK NAMES
Exit the current menu.
RETURN
* Downloading times are cell phone-dependent and quantity-dependent. When Auto
Download is on, it automatically deletes any changes, additions or deletions saved since
your last download.
System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options. Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
cell phone as primary as well as turn your
Bluetooth feature on and off.
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Action and Description
Message
Select On to have SYNC automatically prompt you to run a
health report at certain mileage intervals. *
Scroll to select between 5000, 7500 or 10000-mile intervals.
Select your desired option and press the OK button.
Report Interval
Press the
OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.
Run Report
Exit the current menu.
Return
* You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information. SYNC Services: Traffic, Directions
& Information (TDI) (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Using SYNC™ With
Your Phone (page 334).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
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Action and Description
Message
Midrange
Set Balance and Fade
DSP
EQ Mode
Speed Compensated Volume
Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls: Action and Description
Control
Adjust the volume of playing media.
VOL
Press to start a voice session. Press again to interrupt a voice
prompt and begin speaking. Press and hold to end an active
voice session.
Voice
Use as you normally would in media and phone modes.
Seek and Call Accept
Use as you normally would in media and phone modes.
Seek and Call Reject
Using the Touchscreen
• Make sure your hands are clean and
dry.
• Press firmly on the center of a control
graphic or menu item.
• Keep metal objects or other conductive
material away from the surface of the
touchscreen.
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt or
fingerprints are still visible, apply a small
amount of alcohol to the cloth. Do not pour
or spray alcohol onto the display. Do not
use detergent or any type of solvent to
clean the display. Support
The SYNC support team is available:
•
Monday-Saturday, 8:30am-8:00pm
EST.
• United States: 1-888-270-1055
• Canada: 1-800-565-3673
Note: Times are subject to change due to
holidays.
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Action and Description
Menu Item
You can also switch the outside air temperature display off
and on. It appears at the top center of the touchscreen, next
to the time and date.
Note: You cannot manually set the date. Your vehicle ’s GPS does this for you.
Note: If the battery has been disconnected, your vehicle needs to acquire a GPS signal to
update the clock. Once your vehicle acquires the signal, it may take a few minutes for the
update to display the correct time.
Display
You can adjust the display using the
touchscreen or the voice button on the
steering wheel controls.
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Press the settings icon.
Settings
Display
Then select from the following:
When set to On, lets you use the automatic dimming feature.
Auto Dim
When set to Off you are able to adjust the brightness of the screen.
Make the screen display brighter or dimmer.
Brightness
Allows you to switch the display off. It also allows you to set the screen
to a certain brightness or have the system automatically change based
on the outside light level.
Mode
If you also select:These features will allow you to adjust the dimming of
your screen.
Auto
Night
Allows you to adjust screen dimming as the outside lighting conditions
change from day to night.
Auto Dim
Manual Offset
Allows you to display the default photo or upload your own.
Edit Wallpaper
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HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the fringe of
the reception area, the station may mute due to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to the analog
broadcast until the digital broadcast is available again. However, if you
are listening to any of the possible HD2-HD7 multicast channels, the
station mutes and stays muted unless it is able to connect to the digital
signal again.
When the system first receives a station (aside from HD2-HD7 multicast
stations), it first plays the station in the analog version. Once the receiver
verifies the station is an HD Radio station, it shifts to the digital version.
Depending on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending is the shift
from analog to digital sound or digital back to analog sound.
Station
blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune
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