2016 FORD SUPER DUTY USB

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
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Super Duty (TFA) Canada/United States of America, enUSA, Second Printing SYNC™ (If Equipped)

Note:
Depending on your vehicle ’s option
package and software, the screens may vary
in appearance from the descriptions in this
section. The features may also be limited
depending on the market. Check with an
authorized dealer for availability.
INFORMATION Press to select any of the following:
Message
Services
Travel Link
Alerts Message
Calendar
Apps
Where Am I?
ENTERTAINMENT
Press to select any of the following: Message
AM
FM
SIRIUS
CD
USB
BT Stereo
SD Card
Using the Audio Controls
Depending on your vehicle, it may also have the following controls: Action and Description
Message
Switch the media features on or off.
Power
Adjust the volume of playing media.
Volume
Use as you normally would in media modes.
Tune
Eject a CD from the entertainment system.
Eject
Press this button to switch the display screen off. Press again,
or touch the screen to switch the display screen on.
Display
Touch the control repeatedly to switch between media
modes.
Source
Adjust the settings for:
Sound
Bass
Treble
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To make adjustments using the voice
button, press the button and when
prompted, say:
Voice command
Display Settings
Uploading Photos for Your Home
Screen Wallpaper Note:
You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
Note: Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
The system allows you to upload and view
up to 32 photos.
To upload your photos, select: Action and Description
Menu Item
Press the settings icon.
Settings
Display
Follow the system prompts to upload your photographs.
Edit Wallpaper
Only the photograph(s), which meets the
following conditions display:
• Compatible file formats are as follows:
JPG, GIF, PNG, BMP.
• Each file must be 1.5 MB or less.
• Recommended dimensions: 800 x 384.
Sound
To make adjustments using the
touchscreen, select: Message
Settings
Sound
Then select from the following:
Bass
Midrange
Treble Message
Set Balance and Fade
Occupancy Mode
Speed Compensated Volume
DSP
Note: Your vehicle may not have all of
these sound settings.
Vehicle
To make adjustments using the
touchscreen, select: Message
Settings
Vehicle
Then select from the following:
Ambient Lighting
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Action and Description
Message
Select the type of notification for text messages - alert tone,
beep, text to speech, or have it be silent.
Text Message Notifica-
tion
If compatible with your phone, you can adjust your internet
data connection. Select to make your connection profile with
the personal area network or to turn off your connection. You
can also choose to adjust your settings or have the system
always connect, never connect when roaming, or query on
connect. Press ? for more information.
Internet Data Connection
Access features, such as automatic phonebook download,
re-download your phonebook, add contacts from your phone
as well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.
Roaming Warning
Wireless and Internet
Your system has a Wi-Fi feature that
creates a wireless network within your
vehicle, thereby allowing other devices
(such as personal computers or phones)
in your vehicle to speak to each other,
share files or play games. Using this Wi-Fi feature, everyone in your vehicle can also
access the internet if you have a USB
mobile broadband connection inside your
vehicle, your phone supports personal area
networking or if you park outside a wireless
hotspot.
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Press the settings icon.
Settings
Wireless & Internet
Then select from the following:
Wi-Fi Network (Client) Mode
Wi-Fi Settings
Turns the Wi-Fi feature on and off in your vehicle. Make sure
you switch it on for connectivity purposes.
Choose a Wireless Network
Allows you to use a previously stored wireless network. You
can categorize by alphabetical listing, priority and signal
strength. You can also choose to search for a network,
connect to a network, disconnect from a network, receive
more information, prioritize a network or delete a network.
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Super Duty (TFA) Canada/United States of America, enUSA, Second Printing MyFord Touch
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(If Equipped)

Action and Description
Menu Item
Gateway (Access Point) Mode
Makes SYNC an access point for a phone or a computer when
turned on. This forms the local area network within your
vehicle for things, such as game playing, file transfer and
internet browsing. Press ? for more information.
Gateway (Access Point) Settings
Allows you to view and change settings for using SYNC as
the internet gateway.
Gateway (Access Point) Devices List
Allows you to view recent connections to your Wi-Fi system.
Instead of using Wi-Fi, your system can also use a USB mobile
broadband connection to access the internet. (You must
switch on your mobile broadband device on your personal
computer before connecting it to the system.) This screen
allows you to set up what is your typical area for your USB
mobile broadband connection. (USB mobile broadband
settings may not display if the device is already on.) You can
select the following:
USB Mobile Broadband
Country
Carrier
Phone Number
User Name
Password
Shows you the currently paired devices as well as giving you
your typical Bluetooth options to connect, disconnect, set as
favorite, delete and add device. Bluetooth is a registered
trademark of the Bluetooth SIG.
Bluetooth Settings
Choose your connection methods and change them as
needed. You can select to change order and have the system
either always attempt to connect using a USB, mobile
broadband, or using Wi-Fi.
Prioritize Connection
Methods
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(If Equipped)

ENTERTAINMENT
Message and Description
Message
AM
A
FM
B
SIRIUS
C
CD
D
USB
E
Touch this button to scroll down for more options, for example
SD Card and USB
F
These buttons change with the media mode you are in.
G
Radio memory presets.
H
Note: Some features may not be available in your area. Contact an authorized dealer for
more information.
You can access these options using the
touchscreen or voice commands. AM/FM Radio
The following controls are available for
AM/FM radio
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Super Duty (TFA) Canada/United States of America, enUSA, Second Printing MyFord Touch
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B
C
D
E
F
G
H
E161892

Voice command
Previous Track
Help
* This applies to WMA or MP3 files only.
SD Card Slot and USB Port
The SD card slot and USB port are located
in the Media Hub. See Media Hub (page
328).
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. See
Navigation (page 434). To access and play music from your device,
press the lower left corner of the
touchscreen. SD logo is a trademark of SD-3C, LLC.
USB Port
To access and play music from your device,
press the lower left corner of the
touchscreen.
This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Playing Music from Your Device
Note:
The system is capable of indexing up
to 30,000 songs. 409
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Insert your device and select:
Action and Description
Message
Once the system recognizes your USB or SD card you can
then select from the following options:
USB
SD Card
This feature replays the currently playing song or album.
Repeat
Touch this button to play music on the selected album or
folder in random order.
Shuffle
This feature allows you to choose music similar to what is
currently playing.
Similar Music
Touch this button to see disc information, for example current
track, artist name, album and genre.
More Info
Touch this button to view and adjust various media settings.
Options
Sound
Sound settings allows you to adjust settings for: Action and Description
Message
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated
Volume Allows you to select more settings, which is under Media
Player. See Settings (page 384).
Media Player Settings
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Super Duty (TFA) Canada/United States of America, enUSA, Second Printing MyFord Touch
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(If Equipped)