Adjusting the Headlamps.........................190
Removing a Headlamp...............................192
Changing a Bulb............................................192
Bulb Specification Chart...........................195
Changing the Engine Air Filter..................197
Vehicle Care
General Information....................................198
Cleaning Products
.......................................198
Cleaning the Exterior
...................................198
Waxing..............................................................199
Cleaning the Engine....................................199
Cleaning the Windows and Wiper Blades
.........................................................200
Cleaning the Interior
..................................200
Cleaning the Instrument Panel and Instrument Cluster Lens........................201
Cleaning Leather Seats..............................201
Repairing Minor Paint Damage..............202
Cleaning the Alloy Wheels.......................202
Vehicle Storage............................................202
Wheels and Tires
General Information
...................................205
Tire Care
..........................................................207
Using Summer Tires
....................................221
Using Snow Chains.....................................222
Tire Pressure Monitoring System...........223
Changing a Road Wheel............................227
Technical Specifications............................231
Capacities and Specific- ations
Engine Specifications -
3.5L
Ecoboost™................................................233
Engine Specifications -
3.7L.....................233
Motorcraft Parts -
3.5L Ecoboost™......234
Motorcraft Parts - 3.7L...............................235
Vehicle Identification Number................236
Vehicle Certification Label........................237 Transmission Code Designation.............237
Capacities and Specifications -
3.5L
Ecoboost™................................................238
Capacities and Specifications - 3.7L.....242
Audio System
General Information....................................247
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................248
Digital Radio
..................................................250
Satellite Radio
..............................................253
USB Port
.........................................................255
SYNC™
General Information...................................256
Using Voice Recognition...........................258
Using SYNC™ With Your Phone...........260
SYNC™ Applications and Services.......272
Using SYNC™ With Your Media Player............................................................277
SYNC™ Troubleshooting.........................286
Extended Service Plan (ESP)
Extended Service Plan (ESP).................294
Scheduled Maintenance
General Maintenance Information
.......296
Normal Scheduled Maintenance..........299
Special Operating Conditions Scheduled Maintenance
.............................................302
Scheduled Maintenance Record...........305
Appendices
End User License Agreement..................316
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To adjust this setting press the voice button, when prompted say:
Action and Description
Voice Command
voice settings
Then any of the following: When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation on
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
phone confirmation off
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select: Menu Item
SYNC-Settings
Voice settings
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing. •
Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Phone for the First Time
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
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1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button. When the
audio display indicates there is no
paired phone, select the option to add.
3. When a message to begin pairing appears in the audio display, search for
SYNC on your phone to start the pairing
process.
4. When prompted on your phone's display, enter the six-digit PIN provided
by the system in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary. Press the voice and when prompted
say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
(pair ([Bluetooth]
device | phone |
Bluetooth audio) |
add [a] phone)
You can say any of the voice commands
that appear within open and close brackets
that are separated by |. For example,
where; (what's | what is) appears you say;
what's or what is.
The commands that have [ ] around the
word means that the word is optional.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the
PHONE button.
3. Select the option for Bluetooth Devices.
4. Press the
OK button.
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5. Select the option to add. This starts
the pairing process.
6. When a message to begin pairing appears in the audio display, search for
SYNC on your device.
7. When prompted on your phone's display, enter the six-digit PIN provided
by the system in the audio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Phone Voice Commands Press the voice button. When
prompted, say any of the
following:
Voice Command
(phone | Blackberry | iPhone | Mobile)
Then say any of the following:
call (___)
call ___ at home
call ___ ([at] work | [(in | at) [the]] office)
call ___ on (cell | mobile)
call ___ on other 1
dial [[a] number]
2
([go to] privacy | transfer to phone
| privacy on)
2
(hold call [on] | (put | place) call on
hold)
2
join (call | calls) Voice Command
2
mute [call] [on]
2
(mute [call] off | Unmute [call])
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
3
[text] (messages | message)
Help
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
1 See Dial table below.
2 These commands are only valid while in
a phone call.
3 See the text message table below.
Dial Commands
Press the voice button and when prompted
say any of the following commands: Voice Commands
411 (four-one-one), 911 (nine-one-one) 700 (seven hundred)800 (eight hundred) 900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered) Number <0-9>Plus
Pound (#) Star (*)
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Phonebook preferences
Menu Item
Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the OK
button to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select the
option to confirm. Press the
OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.
Delete
Press the OK button to select and download your phone-
book to the system.
Download now
When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.
Auto-download
When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.
You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices as well
as set a phone as primary. 1. Press the
PHONE button.
2. Scroll until Bluetooth Devices appears,
and then press the
OK button.
Select from the following options: Phonebook preferences
Menu Item
Pair additional phones to the system.
Add
1. Select the option to add to start the pairing process.
2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your phone's display, enter the six-
digit PIN provided by the system in the radio display. The
display indicates when the pairing is successful.
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(If Equipped)
Phonebook preferences
Menu Item
4. When the option to set the phone as primary appears,
select either yes or no.
5. Depending on the functionality of your phone, the
system may prompt you with questions (such as if you
want to download your phonebook). Select either yes or
no to confirm your responses.
Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
Delete
The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Master
Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.
Discon.
System Settings
1. Press the MENU button. 2. Select the SYNC settings option, and
then press the
OK button.
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(If Equipped)
Using All-Wheel Drive..................................112
Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 114
How Utility Vehicles Differ from Other Vehicles.............................................................. 114
Operating AWD Vehicles With Mismatched Tires..................................................................... 114
Operating AWD Vehicles With Spare Tires...................................................................... 113
Using Cruise Control....................................129 Switching Cruise Control Off......................... 130
Switching Cruise Control On.......................... 129
Using Snow Chains.....................................222
Using Stability Control................................123 AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 123
Using Summer Tires....................................221
Using SYNC™ With Your Media Player.............................................................277
Accessing Your USB Song Library................281
Bluetooth Devices and System Settings............................................................ 283
Connecting Your Digital Media Player to the USB Port............................................................ 277
Media Menu Features....................................... 281
Media Voice Commands................................. 278
USB 2...................................................................... 283
Voice Commands for Audio Sources.........284
Using SYNC™ With Your Phone...........260 Accessing Features through the Phone
Menu.................................................................. 265
Accessing Your Phone Settings................... 268
Bluetooth Devices............................................. 269
Making Calls........................................................ 263
Pairing a Phone for the First Time..............260
Pairing Subsequent Phones........................... 261
Phone Options during an Active Call.........264
Phone Voice Commands................................ 262
Receiving Calls.................................................... 263
System Settings................................................. 270
Text Messaging.................................................. 266
Using Traction Control.................................121 Switching the System Off................................. 121
System Indicator Lights and Messages........................................................... 121
Using a Switch...................................................... 121
Using the Information Display Controls.............................................................. 121Using Voice Recognition...........................258
Initiating a Voice Session................................ 258
System Interaction and Feedback..............259
Utilizing the Mediation/Arbitration Program (Canada Only).........................163
V
Vehicle Care
...................................................198
General Information.......................................... 198
Vehicle Certification Label........................237
Vehicle Identification Number................236
Vehicle Storage............................................202 Battery................................................................... 203
Body........................................................................\
203
Brakes.................................................................... 203
Cooling system................................................... 203
Engine.................................................................... 203
Fuel system.......................................................... 203
General.................................................................. 203
Miscellaneous..................................................... 204
Removing Vehicle From Storage.................204
Tires........................................................................\
203
Ventilation See: Climate Control.......................................... 86
VIN See: Vehicle Identification Number............236
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