
Voice Commands for Audio
Sources
Your voice system allows you to change
audio sources with a simple voice
command.
Press the voice button and when
prompted say:
Voice Command
(music | audio | entertainment) [system]
Below are a few examples of voice
commands you can use.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |
autoset)
[tune [to]] AM 2
Bluetooth (audio | stereo)
(disc | CD [player]) play
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST |
autoset)
[tune [to]] FM 2
Radio *
tune [to] SAT
*
Sirius
(USB [stick] | iPod | MP3 [player]) Voice Command
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what
| which) (song | track | artist) is this |
(who's | who is) playing | (what's | what
is) this)
Help
* If equipped.
Radio Voice Commands If you are listening to the radio,
press the voice button, and then
say any of the commands in the
following table.
If you are not listening to the radio,
press the voice button and, after the
tone, say: Voice Command
Radio
You can then say any of the following
commands.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |
autoset)
[tune [to]] AM 2
[tune [to]] (AM ___ | ___ [AM])
[tune [to]] AM preset ___
[tune [to]] AM1 preset ___
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST |
autoset) preset ___
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing SYNC™ (If Equipped)E142599 E142599

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Turn off the Auto phone-book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
Make sure that the device does not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
Review the device compatib-ility chart on the SYNC
website to confirm your phone supports the
Bluetooth audio streaming function.
This is a phone-dependent
feature.
Bluetooth audio does not
stream.
331
Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing SYNC™ (If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you correctly
connect the device to SYNC, and that you have pressed play on your device.
The device is not connected.
Make sure that all songdetails are populated.
Your music files may not
contain the correct artist,
song title, album or genre information.
SYNC does not recognize
music that is on my device. The file may be corrupted.
Some devices require you tochange the USB settings
from mass storage to MTP class.
The song may have copy-
right protection, which does not allow it to play. Voice command issues
Possible solution(s)
Possible cause(s)
Issue
Review the phone voice
commands and the media voice commands at the
beginning of their respective sections.
You may be using the wrong
voice commands.
SYNC does not understand what I am saying. After pressing the voice icon,
wait until after the tonesounds and Listening
appears before saying a
command. Any command
spoken before this does not register with the system.
You may be speaking too
soon or at the wrong time.
Review the media voice
commands at the beginning of the media section.
You may be using the wrong
voice commands.
SYNC does not understand
the name of a song or artist.
332
Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing SYNC™ (If Equipped)

Voice command issues
Possible solution(s)
Possible cause(s)
Issue
The system works better if
you list full names, such as "Joe Wilson" rather than "Joe".
The system may not be
reading the name the same way you are saying it.
Do not use special charac-ters, such as 123 or ICE, as
the system does not recog- nize them.
Contacts in your phonebook
may be very short and
similar, or they may contain special characters.
If a contact is in CAPS, youhave to spell it. JAKE
requires you to say "Call J- A-K-E".
Your phonebook contacts
may be in CAPS. AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Ensure you have a compat-
ible smartphone; an Android with OS 2.3 or higher or aniPhone 3GS or newer with
iOS 5.0 or higher. Addition- ally, ensure your phone is
An AppLink capable phone
is not connected to SYNC.
AppLink Mobile Applica-
tions: When I select "Find
New Apps," SYNC does not find any applications. paired and connected to
SYNC in order to find
AppLink-capable apps on your device. iPhone users must also connect to
SYNC's USB port with an Apple USB cable.
Ensure you have down-
loaded and installed the latest version of the app
from your phone's app store.
Ensure the app is running on your phone. Some apps
AppLink-enabled apps are
not installed and running on your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
334
Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing SYNC™ (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable fromthe phone, wait a moment, and plug the USB cable
back in to the phone. After a
few seconds, the app should appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app but I still cannot find it on SYNC.
Try increasing the Bluetoothvolume of the device by
using the device's volume control buttons which are most often found on the side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no sound or the sound is very low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford SYNC" setting, disable that
setting in the app's settings menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your phone than the number ofavailable Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile apps menu.
I can only see some of the
AppLink apps running on my phone listed in SYNC'sMobile Apps Menu. SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing SYNC™ (If Equipped)

SYNC™...........................................................299
General Information......................................... 299
SYNC™ Troubleshooting.........................329
T
Technical Specifications See: Capacities and Specifications............268
Temporary Mobility Kit
..............................235
First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 237
General Information......................................... 236
Second Stage: Checking Tire Pressure............................................................ 239
Tips for Use of the Kit...................................... 236
What to Do After the Tire has Been Sealed............................................................... 239
What to do When a Tire Is Punctured........237
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
Tire Care
...........................................................241
Glossary of Tire Terminology......................... 243
Information About Uniform Tire Quality Grading.............................................................. 241
Information Contained on the Tire Sidewall........................................................... 244
Temperature A B C............................................ 242
Traction AA A B C............................................... 242
Treadwear............................................................. 242
Tire Inflation When Punctured See: Temporary Mobility Kit........................... 235
Tire Pressure Monitoring System...........257 Changing Tires With a Tire Pressure
Monitoring System....................................... 258
Understanding Your Tire Pressure Monitoring System ...................................... 258
Tire Repair Kit See: Temporary Mobility Kit........................... 235
Tires See: Wheels and Tires..................................... 235
Towing a Trailer..............................................177 Load Placement................................................... 177
Towing the Vehicle on Four Wheels............................................................181
Emergency Towing.............................................. 181
Recreational Towing........................................... 181
Towing...............................................................177 Traction Control
.............................................141
Principle of Operation........................................ 141
Transmission Code Designation
.............274
Transmission..................................................132
Transmission See: Transmission............................................... 132
Transporting the Vehicle.............................181
Type Approvals
.............................................375
RF Certification Logos for Tire Pressure
Monitoring Sensor(s).................................. 375
U
Under Hood Overview - 2.3L EcoBoost™...................................................211
Under Hood Overview - 3.7L.....................212
Under Hood Overview - 5.0L....................213
Universal Garage Door Opener.................113 HomeLink Wireless Control System.............113
USB Port.........................................................298
Using Adaptive Cruise Control.................152 Automatic Cancellation................................... 156
Blocked Sensor.................................................... 157
Canceling the Set Speed................................. 155
Changing the Set Speed.................................. 155
Detection Issues................................................. 156
Following a Vehicle............................................ 153
Hilly Condition Usage........................................ 156
Overriding the Set Speed................................ 155
Resuming the Set Speed................................. 155
Setting the Adaptive Cruise Speed..............153
Setting the Gap Distance................................ 154
Switching Adaptive Cruise Control On........................................................................\
153
Switching the System Off............................... 156
Switching to Normal Cruise Control...........158
System Not Available........................................ 157
Using Cruise Control.....................................151 Switching Cruise Control Off.......................... 152
Switching Cruise Control On........................... 151
Using MyKey With Remote Start Systems..........................................................52
Using Snow Chains.....................................256
Using Stability Control
................................143
AdvanceTrac ™ ................................................... 143
Line Lock................................................................ 144
Using Summer Tires
...................................256
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing Index

Using SYNC™ With Your Media
Player............................................................320
Accessing Your USB Song Library...............324
Bluetooth Devices and System Settings............................................................ 326
Connecting Your Digital Media Player to the USB Port.......................................................... 320
Media Menu Features....................................... 324
Media Voice Commands.................................. 321
USB 2...................................................................... 326
Voice Commands for Audio Sources..........327
Using SYNC™ With Your Phone............303 Accessing Features through the Phone
Menu................................................................. 308
Accessing Your Phone Settings...................... 311
Bluetooth Devices............................................... 312
Making Calls........................................................ 306
Pairing a Phone for the First Time...............303
Pairing Subsequent Phones......................... 304
Phone Options during an Active Call.........307
Phone Voice Commands............................... 305
Receiving Calls.................................................... 307
System Settings.................................................. 313
Text Messaging.................................................. 309
Using Traction Control.................................141 Switching the System Off ............................... 141
System Indicator Lights and Messages........................................................... 141
Using Voice Recognition............................301 Initiating a Voice Session................................. 301
System Interaction and Feedback..............302
Utilizing the Mediation/Arbitration Program (Canada Only)..........................197
V
Vehicle Care...................................................228 General Information......................................... 228
Vehicle Certification Label........................274
Vehicle Identification Number
................273 Vehicle Storage.............................................233
Battery................................................................... 234
Body........................................................................\
233
Brakes..................................................................... 234
Cooling system................................................... 233
Engine..................................................................... 233
Fuel system.......................................................... 233
General.................................................................. 233
Miscellaneous..................................................... 234
Removing Vehicle From Storage.................234
Tires........................................................................\
234
Ventilation See: Climate Control.......................................... 99
VIN See: Vehicle Identification Number.............273
Voice Control...................................................62
W
Warning Lamps and Indicators.................76 Adaptive Cruise Control..................................... 76
Anti-Lock Braking System................................. 76
Battery...................................................................... 76
Blind Spot Monitor............................................... 76
Brake System......................................................... 76
Cruise Control......................................................... 77
Direction Indicator................................................ 77
Door Ajar................................................................... 77
Engine Coolant Temperature........................... 77
Engine Oil................................................................. 77
Fasten Safety Belt................................................ 77
Front Airbag............................................................. 77
Front Fog Lamps................................................... 77
Heads Up Display.................................................. 77
High Beam............................................................... 78
Low Fuel Level....................................................... 78
Low Tire Pressure Warning............................... 78
Parking Lamps....................................................... 78
Service Engine Soon............................................ 78
Stability Control.................................................... 78
Stability Control Off............................................ 79
Washer Fluid Check....................................220
Washers See: Cleaning the Exterior.............................. 228
See: Wipers and Washers................................. 63
Waxing.............................................................229
Welcome Lighting..........................................69 Pony Projection Lights....................................... 69
387
Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing Index