
Note:
If your vehicle is not equipped with
Navigation, Compass appears in the display
instead of Navigation. If you press the right
arrow to go into the Compass menu, you
can see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the lower left status
bar indicating the status of the voice
command session (such as Listening,
Success, Failed, Paused or Try Again).
How to Use Voice Commands The following are some of the
voice commands that you can
say at any time during a voice
command session. Press the voice button and when
prompted say: Voice command
Main Menu
What Can I Say
Previous Page
Go Back
Help
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken voice commands.
• After pressing the voice command icon,
wait until after the tone sounds and a
message appears before saying a voice
command. Any voice command spoken
prior to this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice command icon.
Accessing a List of Available Voice
Commands
To access a list of available voice
commands you can do either of the
following.
Using the touchscreen, press: Menu Item
Settings
Help
Voice Command List
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To make adjustments using the touchscreen, select:
Action and Description
Menu Item
Press the settings icon.
Settings
Vehicle
Then enter a four digit PIN twice, as prompted.
Enable Valet Mode
After you press Continue the system locks until you enter the
PIN again.
Continue
Settings
Access and adjust system settings, voice
features, as well as phone, navigation and
wireless settings.
System
To make adjustments using the touchscreen, select: Action and Description
Message
Press the settings icon.
Settings
System
Then select from the following:
Select to have the touchscreen display in English, Spanish or
French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button
Beep
Have the touchscreen keyboard display in QWERTY or ABC
format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master reset
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Action and Description
Message
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle.
Bluetooth Devices
This allows you to view the version level of the Gracenote
Database.
Gracenote® Database
Info
With this feature on, the Gracenote Database supplies
metadata information for your music files. This overrides
information from your device. This feature defaults to off.
Gracenote® Manage-
ment
With this feature on, the Gracenote Database supplied cover
art for your music files. This overrides any art from your device.
This feature defaults to Media Player.
Cover Art Priority
Navigation
To make adjustments using the touchscreen, select: Action and Description
Message
Press the settings icon.
Settings
Navigation
Then select from the following:
Turn breadcrumbs on and off.
Map Preferences
Have the system display your turn list top to bottom or
bottom to top.
Turn the Parking POI notification on and off.
Select shortest route, fastest route or ecological route as
your preferred route. This route will be displayed first.
Route Preferences
Always use preferred route. If set to yes, the system will only
calculate a single route. This speeds up your destination entry
process.
Select a low, medium or high cost for the calculated ecolo-
gical route. This may incur a time penalty.
Have the system avoid freeways.
Have the system avoid toll roads.
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Action and Description
Message
Have the system avoid ferries or car trains.
Have the system use HOV (high-occupancy vehicle) lanes.
Have the system use guidance prompts.
Navigation Preferences
Have the system automatically fill-in State/Province
information.
Have the system automatically avoid traffic concerns or allow
you to accept or decline an alternative route.
Traffic Preferences
Have the system automatically alert you to traffic concerns
that occur on your route.
Have the system display accident icons.
Have the system display traffic jam icons.
Have the system display closed roads.
Have the system display areas where road work occurs.
Have the system display incident icons.
Have the system display areas where difficult driving condi-
tions may occur.
Have the system display areas where snow and ice on the
road may occur.
Have the system display any smog alerts.
Have the system display weather warnings.
Have the system display where there may be reduced visib-
ility.
Have the system turn on your radio for traffic announcements.
Enter specific areas that would like to avoid on planned
navigation routes.
Avoid Areas
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Help
To make adjustments using the touchscreen, select:
Action and Description
Message
Press the settings icon.
Settings
Help
Then select from the following:
Touchscreen system serial number
System Inform-
ation
Your vehicle identification number (VIN)
Touchscreen system software version
Navigation system version
Map database version
Sirius satellite radio ESN
Gracenote® Database Information and Library version
View the licenses for any software and applications installed on your
system.
Software
Licenses
Certain features are not accessible when your vehicle is moving.
Driving Restric-
tions
Turn on and turn off the 911 Assist feature. See Information (page
432).
911 Assist
Allows you to save up to two
numbers as ICE contacts for
quick access if there is an
emergency.
In Case of Emergency (ICE) Quick Dial
The ICE contacts you select
appear at the end of the
Emergency Assistance call
process.
Select to access your phone-
book and then select the
desired contacts. The
numbers then appear as
options on this screen for the
ICE 1 and ICE 2 buttons.
Edit
View categorized lists of voice commands.
Voice
Command List
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To adjust the Sound Settings, select:
Menu Item
Options
Sound Settings
Then any of the following:
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated Volume
Note: Your vehicle may not have all these
sound settings.
CD Voice Commands If you are listening to a CD, press
the voice button on the steering
wheel controls. When prompted,
say any of the following commands. If you are not listening to a CD, press
the voice button and, after the tone,
say: Voice command
CD Player
When listening to a CD you can say
many commands. Following are a few
examples of what you can say. Voice command
Play
Pause
Next Track
Previous Track
Help
* This applies to WMA or MP3 files only.
SD Card Slot and USB Port
The SD card slot and USB port are located
in the Media Hub. See Media Hub (page
340).
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. See
Navigation (page 444).
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INFORMATION
Message
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
Apps
E
Where Am I?
F If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab. SYNC Services (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Phone (page 424).
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Note:
This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services
You can connect to SYNC Services using
voice commands or by selecting a menu
item on the touchscreen.
To use voice commands, press the voice button and say: Action and Description
Voice Command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or
directions.
Services
Once connected to SYNC Services, you can also say the following:
Receive a list of available services from which to choose.
What Can I Say
To return to the Services main menu.
Services
Receive system help.
Help
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