
AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some order versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
330
Focus (CDH) Canada/United States of America, enUSA, First Printing SYNC™

Information Messages.................................95
Airbag....................................................................... 95
Alarm........................................................................\
95
Automatic Engine Shutdown ......................... 96
Battery and Charging System......................... 96
Blind Spot Information and Cross Traffic Alert System..................................................... 96
Doors........................................................................\
. 97
Engine....................................................................... 97
Hill Start Assist..................................................... 98
Keyless Vehicle..................................................... 98
Lane Keeping Aid................................................. 98
Lighting.................................................................... 99
Maintenance.......................................................... 99
Message Indicator................................................ 95
MyKey....................................................................... 99
Occupant Protection........................................ 100
Park Aid.................................................................. 100
Park Brake............................................................. 100
Power Steering..................................................... 101
Starting System .................................................. 101
Start-Stop.............................................................. 101
Tire Pressure Monitoring System.................. 102
Traction Control.................................................. 102
Transmission........................................................ 102
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................86
Instrument Lighting Dimmer......................76
Interior Lamps.................................................79
Front Interior Lamps (If Equipped)...............79
Interior Luggage Compartment Release - 4-Door
..........................................................64
Interior Mirror...................................................84
Introduction.........................................................7
J
Jump Starting the Vehicle..........................191 Connecting the Jumper Cables...................... 191
Jump Starting....................................................... 192
Preparing Your Vehicle....................................... 191
Removing the Jumper Cables........................ 192K
Keyless Entry
....................................................63
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 63
Keyless Starting.............................................118 Failure to Start...................................................... 119
Fast Restart.......................................................... 120
Starting Your Vehicle.......................................... 119
Stopping the Engine When Your Vehicle is Moving............................................................... 120
Stopping the Engine When Your Vehicle is Stationary......................................................... 120
Switching the Ignition On to Accessory Mode.................................................................... 119
Keys and Remote Controls.........................45
L
Lane Keeping System.................................162 Switching the System On and Off...............163
Lighting Control
...............................................74
Headlamp Flasher................................................ 75
High Beams............................................................. 74
Lighting...............................................................74 General Information............................................ 74
Load Carrying
..................................................174
Load Limit........................................................174
Vehicle Loading - with and without a
Trailer.................................................................. 174
Locking and Unlocking
.................................58
Activating Intelligent Access............................ 59
Autolock Feature................................................... 61
Autounlock Feature.............................................. 61
Battery Saver......................................................... 62
Disabled Intelligent Access Keys................... 60
Enabling or Disabling Autolock and Autounlock......................................................... 61
Illuminated Entry................................................... 61
Illuminated Exit..................................................... 62
Opening the Liftgate or Luggage Compartment................................................... 62
Power Door Locks................................................ 58
Remote Control.................................................... 58
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 60
Smart Unlocks for Intelligent Access Keys...................................................................... 60
377
Focus (CDH) Canada/United States of America, enUSA, First Printing Index

Seatbelt Warning Lamp and Indicator
Chime...............................................................32
Conditions of operation..................................... 32
Seats..................................................................110
Security..............................................................66
Side Airbags.....................................................40
Sitting in the Correct Position...................110
Snow Chains See: Using Snow Chains................................. 256
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................342
Exceptions............................................................ 343
Speed Control See: Cruise Control............................................ 159
Stability Control
............................................148
Principle of Operation....................................... 148
Starter Switch See: Ignition Switch............................................ 118
Starting a Gasoline Engine.........................121 Automatic Engine Shutdown......................... 122
Failure to Start..................................................... 122
Guarding Against Exhaust Fumes................124
Important Ventilating Information...............124
Stopping the Engine When Your Vehicle is Moving................................................................ 123
Stopping the Engine When Your Vehicle is Stationary......................................................... 123
Vehicles with an Ignition Key........................... 121
Vehicles with Keyless Start.............................. 121
Starting and Stopping the Engine...........118 General Information........................................... 118
Steering.............................................................172 Electric Power Steering..................................... 172
Steering Wheel
...............................................69
Storage Compartments..............................117
Sunroof See: Moonroof....................................................... 84
Sun Visors
.........................................................84
Illuminated Vanity Mirror................................... 84
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Symbols Glossary
.............................................7 SYNC™ Applications and Services
.......310
911 Assist................................................................ 310
SYNC Mobile Apps............................................. 312
SYNC™...........................................................294 General Information......................................... 294
SYNC™ Troubleshooting
..........................324
T
Tailgate See: Manual Liftgate........................................... 62
Technical Specifications See: Capacities and Specifications............265
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................196
Tire Care
...........................................................241
Glossary of Tire Terminology......................... 243
Important Information for 235/40R18 Low-Profile Tires and Wheels................... 241
Information About Uniform Tire Quality Grading.............................................................. 241
Information Contained on the Tire Sidewall........................................................... 244
Temperature A B C............................................ 242
Traction AA A B C............................................... 242
Treadwear............................................................. 242
Tire Pressure Monitoring System...........257 Changing Tires With a Tire Pressure
Monitoring System....................................... 258
Understanding Your Tire Pressure Monitoring System ...................................... 258
Tires See: Wheels and Tires...................................... 241
Towing a Trailer.............................................182
Towing the Vehicle on Four Wheels - 1.0L EcoBoost™, Automatic
Transmission...............................................183
Emergency Towing............................................. 183
Recreational Towing.......................................... 183
Towing the Vehicle on Four Wheels - 2.0L, Automatic Transmission
..............183
Emergency Towing............................................. 183
Recreational Towing......................................... 184
Towing the Vehicle on Four Wheels - Manual Transmission...............................182
Recreational Towing.......................................... 182
Towing
..............................................................182
380
Focus (CDH) Canada/United States of America, enUSA, First Printing Index