2016 FORD FOCUS ELECTRIC park assist

COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric
Vehicles Equipped With High
Voltage Batteries
(Vehicle Owner/Operator/General
Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving
an electric vehicle (EV) or
hybrid-electric vehicle (HEV):
•
Always assume the high-voltage
battery and associated components
are energized and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting/off-gassing high-voltage
battery vapors are potentially toxic and
flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle Information and General
Safety Practices
• Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service. Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
•
Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
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Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Roadside Emergencies

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
157
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Customer Assistance

For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia:
8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing
[email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
158
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Customer Assistance

* When inflation only is required
for a tire or other objects, the
selector must be in the Air
position.
What to Do When a Tire Is
Punctured
Repair a tire puncture within the tire's tread
area in two stages with the kit.
• In the first stage, inflate the tire with a
sealing compound and air. After you
inflate the tire, you will need to drive
the vehicle a short distance (about 4
miles [6 kilometers]) to distribute the
sealant in the tire.
• In the second stage, check the tire
pressure and adjust, if necessary, to the
vehicle's specified tire inflation
pressure.
First Stage: Inflating the Tire with
Sealing Compound and Air WARNINGS
Do not stand directly over the kit
while inflating the tire. If you notice
any unusual bulges or deformations
in the tire's sidewall during inflation, stop
and call roadside assistance. If the tire does not inflate to the
recommended tire pressure within
15 minutes, stop and call roadside
assistance. Do not run the engine during kit
operation unless the vehicle is
outdoors or in a well-ventilated area.
Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Switch the hazard lights on. Apply the
parking brake and switch the engine off.
Inspect the flat tire for visible damage. Sealant compound contains latex. Use
appropriate precautions to avoid any
allergic reactions.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1. Remove the valve cap from the tire
valve.
2. Unwrap the dual purpose hose (black tube) from the back of the compressor
housing.
3. Fasten the hose to the tire valve by turning the connector clockwise.
Tighten the connection securely. 4. Plug the power cable into the 12-volt
power point in the vehicle.
195
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Wheels and TiresE175978 E175979

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
232
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Exterior Mirrors................................................79
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors...................................... 80
Integrated Blind Spot Mirrors.......................... 80
Power Exterior Mirrors........................................ 79
F
Fastening the Seatbelts
................................31
Safety Belt Extension Assembly..................... 33
Safety Belt Locking Modes............................... 32
Using Safety Belts During Pregnancy............31
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................. 193
Floor Mats
........................................................147
Ford Credit...........................................................9
(U.S. Only)................................................................. 9
Front Exterior Overview
................................13
Front Passenger Sensing System............40
Fuses..................................................................161
Fuse Specification Chart............................161 Electric Motor Compartment Fuse
Box....................................................................... 161
Luggage Compartment Fuse Box................168
Passenger Compartment Fuse Box............166
Pre-Fuse Box......................................................... 161
G
Gauges...............................................................82 Common Displays................................................ 82
General Information on Radio Frequencies...................................................47
General Maintenance Information
........233
Multi-point Inspection..................................... 235
Owner Checks and Services.......................... 234
Protecting Your Investment........................... 233
Why Maintain Your Vehicle?.......................... 233
Why Maintain Your Vehicle at Your Dealership?..................................................... 233
Getting Assistance Outside the U.S. and Canada...........................................................157
Getting the Services You Need................154 Away From Home............................................... 154H
Handbrake
See: Parking Brake............................................. 126
Hazard Warning Flashers..........................150
Headlamp Adjusting See: Adjusting the Headlamps..................... 180
Headlamp Exit Delay.....................................75
Headlamp Removal See: Removing a Headlamp............................ 181
Head Restraints............................................105 Adjusting the Head Restraint........................ 106
Tilting Head Restraints .................................... 107
Heated Seats..................................................110
Heated Windows and Mirrors..................103 Heated Exterior Mirrors.................................... 104
Heated Rear Window........................................ 103
Heating See: Climate Control.......................................... 101
High Voltage Battery Cut-Off Switch.............................................................121
High Voltage Battery
....................................116
General Information........................................... 116
Hill Start Assist..............................................126 Switching the System On and Off................127
Using Hill Start Assist........................................ 127
Hints on Controlling the Interior Climate..........................................................102
General Hints....................................................... 102
Improving Vehicle Drive Range...................... 103
Recommended Settings for Cooling..........103
Side Window Defogging in Cold Weather............................................................. 103
Hints on Driving With Anti-Lock Brakes............................................................126
Hood Lock See: Opening and Closing the Hood............173
I
In California (U.S. Only).............................155
Information Display Control.......................70 Multimedia Controls........................................... 70
Information Displays
.....................................87
General Information............................................ 87
269
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Index

Information Messages.................................94
AdvanceTrac®...................................................... 94
Alarm........................................................................\
95
Battery and Charging System (High Voltage).............................................................. 95
Doors........................................................................\
96
Hill Start Assist...................................................... 97
Keys and Intelligent Access.............................. 97
Lighting..................................................................... 97
Maintenance.......................................................... 98
MyKey....................................................................... 98
Park Aid................................................................... 99
Park Brake............................................................... 99
Power Steering..................................................... 99
Remote Start......................................................... 99
Tire Pressure Monitoring System.................100
Transmission....................................................... 100
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
.........................................82
Instrument Lighting Dimmer......................75
Instrument Panel Overview........................16
Interior Lamps
.................................................76
Front Interior Lamps (If Equipped)................76
Interior Mirror
...................................................80
Introduction........................................................5
J
Jump Starting the Vehicle.........................150 To Connect the Booster Cables..................... 151
To Start Your Vehicle.......................................... 151
K
Keyless Entry
....................................................63
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 63
Keys and Remote Controls.........................47 L
Lighting Control
...............................................73
Headlamp Flasher................................................ 74
High Beams............................................................. 73
Lighting...............................................................73 General Information............................................ 73
Load Carrying
.................................................138
Load Limit.......................................................138
Vehicle Loading - with and without a
Trailer .................................................................. 138
Locking and Unlocking
.................................58
Activating Intelligent Access............................ 59
Autolock Feature................................................. 60
Autounlock Feature.............................................. 61
Battery Saver......................................................... 62
Disabled Intelligent Access Keys................... 60
Enabling or Disabling Autolock and Autounlock......................................................... 61
Illuminated Entry................................................... 61
Illuminated Exit...................................................... 61
Opening the Liftgate........................................... 62
Power Door Locks................................................ 58
Remote Control.................................................... 58
Smart Unlocks for Intelligent Access Keys...................................................................... 60
Locks...................................................................58
Lug Nuts See: Changing a Road Wheel........................ 218
Lug Nuts
...........................................................219
M
Maintenance...................................................172 General Information........................................... 172
Manual Liftgate
...............................................62
Closing the Liftgate............................................. 63
Opening the Liftgate........................................... 62
Manual Seats.................................................107
Media Hub
......................................................228
Message Center See: Information Displays................................. 87
Mirrors See: Heated Windows and Mirrors..............103
See: Windows and Mirrors................................ 78
Mobile Communications Equipment......................................................10
Motorcraft Parts
...........................................220
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Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Index

MyKey Troubleshooting...............................56
MyKey
™..............................................................51
Principle of Operation.......................................... 51
N
Normal Scheduled Maintenance..........236
O
Opening and Closing the Hood...............173
Ordering Additional Owner's Literature......................................................158
Obtaining a French Owner ’s Manual..........159
Overhead Console.........................................112
P
Parking Aids.....................................................131
Principle of Operation........................................ 131
Parking Brake
.................................................126
Passive Anti-Theft System.........................65
SecuriLock.............................................................. 65
PATS See: Passive Anti-Theft System..................... 65
Perchlorate..........................................................9
Personal Safety System ™
..........................37
How Does the Personal Safety System
Work?................................................................... 37
Post-Crash Alert System...........................153
Power Door Locks See: Locking and Unlocking............................. 58
Power Seats
....................................................107
Power Lumbar..................................................... 108
Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 78
Protecting the Environment
........................12
R
Rear Exterior Overview..................................14
Rear Parking Aid.............................................131
Rear Seats
......................................................108
Folding the Seatback....................................... 108Rear Under Floor Storage..........................138
Cargo Management System.......................... 138
Rear View Camera........................................132 Using the Rear View Camera System.........133
Rear View Camera See: Rear View Camera.................................... 132
Rear Window Wiper and Washers...........72 Rear Window Washer.......................................... 72
Rear Window Wiper............................................. 72
Remote Control...............................................47 Changing the Remote Control Battery........48
Intelligent Access Key......................................... 47
Locating Your Vehicle......................................... 48
Programming a New Remote Control.........48
Remote Start......................................................... 49
Sounding the Panic Alarm................................ 49
Remote Start
.................................................104
Removing a Headlamp...............................181
Repairing Minor Paint Damage...............190
Replacement Parts Recommendation.........................................9
Collision Repairs...................................................... 9
Scheduled Maintenance and Mechanical Repairs................................................................... 9
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)...............................................................159
Reporting Safety Defects (U.S. Only)...............................................................159
Roadside Assistance...................................149 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 149
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................150
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 150
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 149
Vehicles Sold in the United States: Using Roadside Assistance.................................... 149
Roadside Emergencies
...............................149
Running-In See: Breaking-In.................................................. 147
271
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Index