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FORD FLEX 2016 1.G Quick Reference Guide TABLE OF CONTENTS
INSTRUMENT PANEL
GETTING STARTED WITH YOUR SYNC SYSTEM
SYNC 3
COMFORT
CONVENIENCE
FUNCTION
ESSENTIAL INFORMATION
4 – 5
6 – 7
8 – 10
11 – 13
14 – 15 16 – 17
18 – 19
Aud

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FORD FLEX 2016 1.G Quick Reference Guide 76
SYNC is a hands-free, voice recognition system used for
entertainment, information and communication.
SYNC. Say the Word.
Before You Get Started
1) Visit owner.ford.com (U.S.) or SyncMyRide.ca

76
SYNC is a hands-free, voice recognition system used for
entertainment, information and communication.
SYNC. Say the Word.
Before You Get Started
1) Visit owner.ford.com (U.S.) or SyncMyRide.ca (Canada) to set up your
owner account. Register by following the on-screen instructions. After
registering, you can see what available services you are eligible for.
2) SYNC uses a wireless connection called
Bluetooth® to
communicate with your phone. Turn Bluetooth mode on in your
phone’s menu options. This lets your phone find SYNC. If you
need more details on setting up your phone with SYNC, visit
owner.ford.com (U.S.) or SyncMyRide.ca (Canada), or your
phone manufacturer’s website.
PAIRING YOUR PHONE WITH SYNC
Note: If you have SYNC 3*, see the pairing instructions on page 8.
In order to use many of the features of SYNC, you must first pair and
connect your phone with SYNC. To pair your phone for the first time:
1) Make sure that your vehicle is in park (P) and you switch on
your ignition.
2) Press the phone button
. When the display indicates no phone is
paired, press OK.
3) When Find SYNC appears in the display, press OK.
4) Put your phone into Bluetooth discovery mode. See your phone’s user
guide, if necessary.
5) When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display.
6) The display indicates when the pairing is successful.

Note: The system may prompt you to:
- Set your phone as primary or favorite (the primary phone receives
messages and voicemail).
- Download your phone book (a requirement to use the full set
of voice commands).
- Switch on 911 Assist
®.
Tips
- Make sure you accept the request from SYNC to access your phone.
- To pair subsequent phones, please refer to Pairing Subsequent
Phones in the SYN C chapter of your Owner’s Manual.
- If you experience pairing problems, try performing a clean pairing by
deleting your device from SYNC, deleting the SYNC connection from
your phone, and then repeating the process.
USING VOICE COMMANDS
Every time you want to give SYNC a voice command, you must first press
the voice button . When prompted, speak your voice command. For a
list of voice commands, say “What can I say?”.
Tips
- Make sure the interior of the vehicle is as quiet as possible.
- After pressing the voice button, wait until after the tone sounds and
“Listening” appears in your vehicle’s display before saying a command.
- Speak naturally, without long pauses between words.
- At any time, you can interrupt the system while it is speaking by
pressing the voice button
.
GETTING STARTED WITH YOUR SYNC® SYSTE MFLEX
USING YOUR PHONE WITH SYNC
Note: Enter your phone book contacts with both first and last
names to increase the ability of SYNC to select the correct
contact. Remember to say the contact name exactly as it is listed
in your phone book.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone book by
pressing the voice button
. When prompted, give a voice command.
For example, you could say “Call Jake Smith at home”. SYNC confirms
the command and dials the number.
Note: You can also make phone calls from outside of your address
book by pressing the voice button
. When prompted, give the
voice command “Dial”, then verbally say the phone number.
Answering Incoming Calls
Press the phone button
to answer an incoming call. You can hang up
at any time by pressing and holding the phone button .
USING SYNC TO ACCESS DIGITAL MEDIA
SYNC has a media hub with multiple inputs allowing you to access
personal media from your digital devices. Plug in your USB media
devices such as phones and MP3 players, and use SYNC to play all of
your favorite music.
Note: SYNC indexes your music. The more stored information
you have on your USB device, the longer it takes SYNC to index.
Using Voice Commands to Play Music
1) Plug your media player into your USB port.
2) Press the voice button
. When prompted, say “USB”, then
follow-up saying one of the voice commands.
3) The system confirms the command with you and the selected
item plays.
Why Do You Need a SYNC Owner Account?
A SYNC owner account lets you receive the latest software updates, and
if you have questions, you’ll get free customer support. Visit the website
or call the toll-free number for more information. See the inside front \
cover of this guide for details.
*IF EQUIPPED

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FORD FLEX 2016 1.G Quick Reference Guide 98
SYNC® 3*
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE. PHONE
After pairing your phone, you can access more
phone-dependent features:
- Recent call lists.
- Contacts: Sort alphabetica

98
SYNC® 3*
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE. PHONE
After pairing your phone, you can access more
phone-dependent features:
- Recent call lists.
- Contacts: Sort alphabetically and choose a
specific letter to begin viewing your entries.
- Phone settings: Pair another phone, and then
set ring tones and alerts.
- Text messages.
- Do not disturb: Send all calls to your voicemail,
and all ring tones and alerts set to silent mode.
Note: Use the voice commands to make calls.
Say “Call James at home” or “Dial 555-1212”.
You can use the touchscreen to place calls
as well. Refer to your SYNC Supplement for
complete details. NAVIGATION *
Press the navigation* icon to set your destination.
Select one of two ways to find your destination:
- Destination mode lets you key in a specific
address or use a variety of search methods to
locate where you want to go.
- Map mode shows advanced viewing of 2-D
city maps, 3-D landmarks and 3-D city models
(when available).
See your SYNC Supplement for details.
Set a Destination
Press Destination on your touchscreen and
then press Search. Enter a street address,
intersection, city or a point of interest (POI).
You can also use voice commands. Say “Find
a point of interest” and then select a category,
such as hotels or restaurants.
After you choose your destination, press Start.
The system uses a variety of screens and visible
prompts to guide you to your destination.
The navigation map shows your estimated time
of arrival, remaining travel time or the distance
to your destination. Navigation Menu
During active navigation, touch the bottom of
the screen to view the menu, and then select
Screen View.
Choose from the following:
-
Full Map.
- Highway Exit Info displays on the right side of
the touchscreen. View POI icons (restaurants,
ATMs, etc.) as they pertain to each exit. You
can select a POI as a waypoint, if you wish.
- Turn List shows all of the available turns on
your current route.
Traffic List displays SiriusXM Traffic and
Travel Link* information. The system calculates
efficient routes based on available speed limits,
and traffic and road conditions.
FLEX
Use the touchscreen to explore and interact with your vehicle. The
touchscreen works the same way traditional controls, knobs and
buttons do. Press the various areas on your touchscreen to personalize
the many features and settings of your vehicle all in one place. The
system provides easy interaction with your audio, climate, phone,
navigation*, mobile apps and settings.
*IF EQUIPPED
Pair Your Phone with SYNC 3
Pair your phone to SYNC before using SYNC 3.
Make sure that your vehicle is in park (P) and you
switch on your ignition.
- Make sure you switch Bluetooth on and that your
device is discoverable.
- Touch Add Phone on the touchscreen.
- Select SYNC on your device. A six-digit
PIN appears on your device.
- If your device prompts you to enter a PIN, enter
the PIN displayed on the touchscreen. Skip the
next step.
- When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed on your
cellular phone.
- The display indicates when the pairing
is successful.
*IF EQUIPPED

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FORD FLEX 2016 1.G Quick Reference Guide 1110
SYNC® 3* FLEX
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE.
CLIMATE
Access climate control features, including
the temperature, airflow direction, fan speed
and other climate features f

1110
SYNC® 3* FLEX
A REVOLUTIONARY WAY TO CONNECT WITH YOUR VEHICLE.
CLIMATE
Access climate control features, including
the temperature, airflow direction, fan speed
and other climate features for you and your
front passenger.
Set Your Temperature
- Touch the Climate icon on the touchscreen.
- Use voice commands to change your settings,
like “Climate set temperature to 72 degrees”
and SYNC 3 makes that adjustment.
- You can also use the ▲ or ▼ buttons on
the touchscreen.
ENTERTAINMENT
No matter how you store your music, SYNC 3
makes it yours to enjoy when you’re behind the
wheel. Press the Audio icon on the touchscreen,
and from here, you can easily go between

AM/FM, SiriusXM and other media sources.
Set Your Radio Presets
- Tune to the station and then press and hold
one of the memory preset buttons. The audio
mutes briefly while the system saves the
station, and then the audio returns.
- Two preset banks are available for AM and
three banks for FM. To access additional
presets, tap the preset button. The indicator on
the preset button shows which bank of presets
you are currently viewing. Bring in Your Own Music
Use SYNC 3 to play all of your favorite music
from phones, flash drives and other devices.
Plug your device into a USB port, select
Sources
and then choose USB. Wait for
the system to finish indexing your music to
begin listening.
You can even create random playlists by using
the Shuffle function. APPS
Voice Control Your Smartphone Apps
The system supports the use of certain types of
apps such as Spotify
® or Glympse® through a
USB or Bluetooth-enabled devices.
Each app gives you different onscreen options
depending on the app’s content. To find new
apps, use the voice command, “Find new apps”.
For additional support, refer to your SYNC
Supplement, visit the website or call the
toll-free number. See the inside front cover of this
guide for details.
*IF EQUIPPED
COMFORT
*IF EQUIPPED
HEATED OR CLIMATE CONTROLLED
FRONT SEATS *
To use, press the heated or cooled seat
icon(s) repeatedly to cycle through the various
modes and off. More indicator lights indicate
warmer or cooler settings.
Note: You must switch the ignition on to
use these features.
SECOND-ROW HEATED SEATS *
The second-row heated seat controls are on
the rear of the console. Press the heated
control repeatedly to cycle through the various
modes and off.
Note: You must switch the ignition on to
use these features.
ADJUSTABLE PEDALS*
The control is on the left side of the
steering column. Press the arrow to move
the pedals closer to you or the arrow to
move the pedals further away from you. Adjust
the pedals only after you stop your vehicle and
place the transmission in park (P).
HEATED STEERING WHEEL *
Using the touchscreen, press the icon to
switch the feature on and off.
Note: The wood trim does not heat
between the 10 and 2 o’clock positions.
MEMORY FUNCTION *
Use the memory controls on the driver door to
program and then recall the driver seat, power
mirrors, tilt and telescoping steering column*
and the adjustable pedals* position.
To program position 1, press and hold
until
you hear a tone. To set a second position, press
and hold
until the same tone sounds.
You can now use these controls to recall the
set positions.
TILTING HEAD RESTRAINTS
You can adjust the front-row head restraints.
To raise the head restraint, pull up on it.
To lower it, press the head restraint down while
pressing and holding the guide sleeve adjust
and release button.
Tilt the head restraint by gently pulling the top
of it forward. Once the head restraint is in its
forward-most position, tilting it forward once
more releases it to the upright position.
MOONROOF *
The moonroof controls are on the overhead
console and have a one-touch open and
close feature. To stop the moonroof during its
one-touch operation, press the control a
second time.
To open the moonroof, press and release the
SLIDE control. The moonroof will stop short of
the fully opened position. Press and release the
SLIDE control again to fully open the moonroof.
To close the moonroof, pull the SLIDE control.
To vent the moonroof, press and release the
T I LT control. Pull and hold the T I LT control to
close the moonroof.
You can open or close the sliding shade
manually when the moonroof is closed.
AMBIENT LIGHTING *
Light your vehicle interior with a choice
of several colors with the ambient lighting
feature. Use your SYNC 3 touchscreen:
1. Press Settings > Ambient Lighting.
2. Tap a color to activate and set a color for
ambient lighting. Drag the colors up and
down to increase or decrease the intensity.
To switch ambient lighting off, press the active
color once or drag the active color all the way
down to zero intensity.

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