Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information
.......................................15
Installing Child Restraints
............................16
Booster Seats..................................................25
Child Restraint Positioning
..........................27
Child Safety Locks.........................................29
Seatbelts
Principle of Operation....................................31
Fastening the Seatbelts...............................32
Seatbelt Height Adjustment......................36
Seatbelt Warning Lamp and Indicator Chime.............................................................36
Seatbelt Reminder.........................................37
Child Restraint and Seatbelt Maintenance................................................39
Personal Safety System ™
Personal Safety System ™
.........................40
Supplementary Restraints System
Principle of Operation...................................41 Driver and Passenger Airbags....................42
Front Passenger Sensing System............43
Side Airbags
.....................................................45
Safety Canopy ™
............................................46
Crash Sensors and Airbag Indicator........47
Airbag Disposal..............................................48
Keys and Remote Controls
General Information on Radio Frequencies.................................................49
Remote Control
..............................................49
Replacing a Lost Key or Remote Control...........................................................53
MyKey ™
Principle of Operation..................................54
Creating a MyKey
............................................55
Clearing All MyKeys
.......................................56
Checking MyKey System Status...............57
Using MyKey With Remote Start Systems.........................................................58
MyKey Troubleshooting...............................58
Locks
Locking and Unlocking
................................60
Manual Liftgate...............................................63
Power Liftgate
.................................................64
Keyless Entry....................................................67
Security
Passive Anti-Theft System.........................70
Anti-Theft Alarm.............................................71
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................72
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................72
Audio Control...................................................73
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Flex (), enUSA, First Printing Table of Contents
Transmission Code Designation.............301
Capacities and Specifications - 3.5L
Duratec........................................................302
Capacities and Specifications - 3.5L Ecoboost™................................................305
Audio System
General Information
....................................310
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio..............................311
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................315
Audio Unit - Vehicles With: Sony AM/FM/ CD
...................................................................316
USB Port
...........................................................317
Media Hub
........................................................317
SYNC™
General Information....................................318
Using Voice Recognition
...........................320
Using SYNC™ With Your Phone............323
SYNC™ Applications and Services
......336
SYNC™ AppLink ™
.....................................344
Using SYNC™ With Your Media Player...........................................................346
SYNC™ Troubleshooting
.........................356
Accessories
Accessories....................................................365
Extended Service Plan (ESP)
Extended Service Plan (ESP)
.................367
Scheduled Maintenance
General Maintenance Information.......369
Normal Scheduled Maintenance...........372
Special Operating Conditions Scheduled Maintenance..............................................375
Scheduled Maintenance Record
............377 Appendices
End User License Agreement
.................388
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Flex (), enUSA, First Printing Table of Contents
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active
passenger airbag. On-board Diagnostics (OBD-II)
Your vehicle
’s On-board Diagnostics
(OBD-II) system has a data port for
diagnostics, repair and reprogramming
services with diagnostic scan tools.
Installing a non-Ford-approved
aftermarket OBD plug-in device that uses
the port during normal driving, for example
remote insurance company monitoring,
remote vehicle diagnostics, telematics or
engine reprogramming, may cause
interference or damage to vehicle systems.
We do not recommend or endorse the use
of any non-Ford-approved aftermarket
OBD plug-in devices. The vehicle Warranty
may not cover damage caused by any
non-Ford-approved aftermarket OBD
plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
12
Flex (), enUSA, First Printing Introduction
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 49).
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. You can also use the key
blade to lock and unlock the glove
compartment. The transmitter portion
functions as the remote control.
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Note:
If you remote start your vehicle with
an integrated keyhead transmitter, you must
switch the ignition on before driving your
vehicle. If you remote start your vehicle with
an intelligent access transmitter, you must
press the push button ignition switch on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and the
vehicle runs for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running.
If the duration is set to 10 minutes, the
duration extends by another 10 minutes.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the remote start up to a maximum of 35
minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting Press the button once. The
parking lamps turn off.
You may have to be closer to your vehicle
to remotely switch off your vehicle after
remote starting. This is due to the added
noise of your running vehicle.
You can switch this feature on or off in the
information display. See General
Information (page 97). Memory Feature
(If Equipped)
You can use the remote control to recall
memory settings for the driver seat, power
mirrors, power steering column and power
adjustable foot pedals. Press the unlock
button on the remote control or unlock
your vehicle with the intelligent access key
to recall the memory positions. You can
program the remote control or intelligent
access key to recall memory positions. See
Memory Function
(page 128).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 70).
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PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. They can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have programmed a MyKey, you
can access the following information using
the information display:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles equipped with a
push-button start switch: When both a
MyKey and an admin key are present when
you start your vehicle, the system recognizes
the admin key only.
Non-configurable Settings
The following settings cannot be changed
by an admin key user:
• Belt-Minder or safety belt reminder.
You cannot disable this feature. The
audio system will mute when the front
seat occupants’ safety belts are not
fastened.
• Early low fuel. The low fuel warning is
activated earlier, giving the MyKey user
more time to refuel. •
Driver assist features, if equipped on
your vehicle, are forced on: parking aid,
blind spot information system (BLIS),
cross traffic alert, lane departure
warning and forward collision warning
system.
• Satellite radio adult content
restrictions (available only in some
markets).
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key:
• A vehicle speed limit can be set.
Warnings will be shown in the display,
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury. 54
Flex (), enUSA, First Printing MyKey
™
End of Travel Position
The steering column sets a stopping
position just short of the end of the column
position to prevent damage to the steering
column. A new stopping position sets if the
steering column encounters an object
when tilting or telescoping.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing
the motion of the steering column.
2. Press and hold the steering column control until the steering column stops
moving.
3. Press the steering column control again. The steering column may begin
to move again.
4. When the steering column stops, continue holding the control for an
additional few seconds.
5. Repeat for each direction as necessary.
A new stopping position is set. The next
time you tilt or telescope the steering
column, it will stop just short of the end of
the column position.
Memory Feature
You can save and recall the steering
column position with the memory function.
See Memory Function (page 128).
Note: Pressing the adjustment control
during memory recall cancels the operation.
Easy Entry and Exit Feature
When you switch the ignition off, the
steering column will move to allow extra
room to exit your vehicle. The column will
return to the previous setting when you
switch the ignition on. You can enable or
disable this feature in the information
display. See Information Displays (page
97
). AUDIO CONTROL
You can operate the following functions
with the control:
Seek up and down or next.
A
Media.
B
Volume up or down.
C
Mute.
D
MEDIA
Press repeatedly to scroll through available
audio modes.
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
Press and hold the seek button to:
• Tune the radio to the next station up
or down the frequency band.
• Seek through a track.
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HomeLink Wireless Control
System
WARNINGS
Make sure that the garage door and
security device are free from
obstruction when you are
programming. Do not program the system
with the vehicle in the garage. Do not use the system with any
garage door opener that does not
have the safety stop and reverse
feature as required by U.S. Federal Safety
Standards (this includes any garage door
opener manufactured before April 1, 1982).
A garage door opener which cannot detect
an object, signaling the door to stop and
reverse, does not meet current federal
safety standards. Using a garage door
opener without these features increases
the risk of serious injury or death. Note:
Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale
or lease termination of your vehicle, you
erase the programmed function buttons for
security reasons. See Erasing the Function
Button Codes.
Note: You can program a maximum of
three devices. To change or replace any of
the three devices after it has been initially
programmed, you must first erase the
current settings. See Erasing the Function
Button Codes
. The universal garage door opener replaces
the common hand-held garage door
opener with a three-button transmitter
that is integrated into the driver
’s sun visor.
The system includes two primary features,
a garage door opener and a platform for
remote activation of devices within the
home. As well as being programmed for
garage doors, the system transmitter can
be programmed to operate entry gate
operators, security systems, entry door
locks and home or office lighting.
Additional system information can be
found online at www.homelink.com,
www.youtube.com/HomeLinkGentex or
by calling the toll-free help line on
1-800-355-3515.
In-Vehicle Programming
This process is to program your hand-held
transmitter and your in-vehicle HomeLink
button.
Note: The programming steps below
assume you will be programming HomeLink
that was not previously programmed.
Note: Put a new battery in the hand-held
transmitter. This will ensure quicker training
and accurate transmission of the
radio-frequency signal.
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Flex (), enUSA, First Printing Universal Garage Door Opener
(If Equipped)E142657