2016 FORD FLEX pairing phone

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Cell Phone for the First
Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,
do the following: Action and Description
Message
Press the
OK button.
NO PHONE
FIND SYNC 1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
323
Flex (), enUSA, First Printing SYNC™
(If Equipped)

Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook.
Pairing Subsequent Cell Phones
Note:
To scroll through the menus, press
the up and down arrows on your audio
system.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Press the phone button, then scroll to: Action
Message
Press the
OK button.
PHONE SETNGS
Press the
OK button.
BT DEVICES
Press the
OK button. When the following message appears
in the display.
ADD DEVICE
FIND SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say: Voice Commands
Phone
You can then say any of the following
commands.
Call History Incoming
Call History Missed
Call History Outgoing Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
324
Flex (), enUSA, First Printing SYNC™
(If Equipped)

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
359
Flex (), enUSA, First Printing SYNC™ (If Equipped)

Trailer Sway Control....................................210
Transmission Code Designation.............301
Transmission...................................................161
Transmission See: Transmission............................................... 161
Transporting the Vehicle
............................215
U
Under Hood Overview - 3.5L Duratec.........................................................245
Under Hood Overview - 3.5L Ecoboost™.................................................246
Universal Garage Door Opener...............138 HomeLink Wireless Control System...........138
USB Port
...........................................................317
Using Adaptive Cruise Control................186 Automatic Cancellation................................... 189
Blocked Sensor................................................... 190
Canceling the Set Speed................................. 188
Changing the Set Speed................................. 189
Detection Issues................................................. 189
Following a Vehicle............................................ 187
Hilly Condition Usage....................................... 189
Overriding the System...................................... 188
Resuming the Set Speed................................. 189
Setting the Adaptive Cruise Speed..............187
Setting the Gap Distance................................ 188
Switching Adaptive Cruise Control Off....................................................................... 189
Switching Adaptive Cruise Control On........................................................................\
186
Switching to Normal Cruise Control.............191
System Not Available....................................... 190
Using All-Wheel Drive.................................165 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 167
Operating AWD Vehicles With Mismatched Tires.................................................................... 166
Operating AWD Vehicles With Spare Tires.................................................................... 166
Using Cruise Control....................................185 Switching Cruise Control Off......................... 186
Switching Cruise Control On.......................... 185
Using MyKey With Remote Start Systems..........................................................58
Using Snow Chains.....................................287
Using Stability Control................................176 Using SYNC™ With Your Media
Player............................................................346
Accessing Your Play Menu............................... 351
Connecting Your Digital Media Player to the USB Port.......................................................... 346
Media Menu Features...................................... 349
Media Voice Commands................................ 348
System Settings................................................. 353
What's Playing?................................................. 347
Using SYNC™ With Your Phone............323 Accessing Features Through the Phone
Menu.................................................................. 327
Accessing Your Phone Settings.................... 332
Making a Call....................................................... 326
Pairing a Cell Phone for the First Time................................................................... 323
Pairing Subsequent Cell Phones.................324
Phone Options during an Active Call.........326
Phone Voice Commands................................ 324
Receiving Calls.................................................... 326
System Settings................................................. 333
Text Messaging................................................... 330
Using Traction Control................................174 Switching the System Off................................ 174
System Indicator Lights and Messages........................................................... 174
Using a Switch...................................................... 174
Using the Information Display Controls..............................................................174
Using Voice Recognition
...........................320
Initiating a Voice Session................................ 320
System Interaction and Feedback...............321
Utilizing the Mediation/Arbitration Program (Canada Only)........................229
V
Vehicle Care
...................................................264
General Information......................................... 264
Vehicle Certification Label........................301
Vehicle Identification Number...............300
413
Flex (), enUSA, First Printing Index