
WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after
handling. Your vehicle has a Motorcraft®
maintenance-free battery which normally
does not require additional water during
its life of service.
Note:
If your vehicle's battery has a cover
or shield, make sure it is reinstalled after the
battery has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
When a low voltage battery replacement
is necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle.
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low voltage battery negative post. A
connection at the low voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note: If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals. If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 310). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 86).
Reset the radio station presets. See
Audio System
(page 310).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
255
Flex (), enUSA, First Printing Maintenance

•
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
266
Flex (), enUSA, First Printing Vehicle Care

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflectors.
• Graphics.
• Side-window deflectors.
• Splash guards.
• Spoiler.
Interior Style
• Ambient lighting.
• Door sill plates with logo.
• Floor mats. •
Illuminated door sill plate.
• Rear seat entertainment*.
Lifestyle
• Ash cup or coin holder.
• Camping tent*.
• Cargo area protector.
• Cargo net.
• Cargo organization and management.
• Conversation mirror.
• Roof racks and carriers*.
• Roof rails.
• Seat covers.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Full vehicle covers*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
365
Flex (), enUSA, First Printing Accessories

Extended Service Plan (ESP)..................367
EXTENDED SERVICE PLAN (CANADA
ONLY)............................................................... 368
EXTENDED SERVICE PLAN (U.S. Only).................................................................. 367
Exterior Mirrors................................................87
Blind Spot Information System...................... 88
Fold-Away Exterior Mirrors............................... 87
Heated Exterior Mirrors ..................................... 88
Integrated Blind Spot Mirror............................ 88
Memory Mirrors ................................................... 88
Power Exterior Mirrors........................................ 87
Power-Folding Mirrors........................................ 87
Puddle Lamps....................................................... 88
F
Fastening the Seatbelts...............................32 Rear Inflatable Seatbelt.................................... 34
Seatbelt Extension Assembly......................... 36
Seatbelt Locking Modes.................................... 33
Using Seatbelts During Pregnancy................32
Floor Mats
........................................................219
Fog Lamps - Front See: Front Fog Lamps........................................ 83
Foot Pedals See: Adjusting the Pedals.................................. 75
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................83
Front Passenger Sensing System............43
Fuel and Refueling.......................................153
Fuel Consumption
........................................157
Calculating Fuel Economy.............................. 158
Filling the Tank.................................................... 158
Fuel Filler Funnel Location........................154
Fuel Quality....................................................154 Choosing the Right Fuel................................... 154
Fuel Shutoff
...................................................222
Fuses.................................................................233
Fuse Specification Chart...........................233 Passenger Compartment Fuse
Panel.................................................................. 238
Power Distribution Box.................................... 233G
Garage Door Opener
See: Universal Garage Door Opener...........138
Gauges................................................................91
General Information on Radio Frequencies...................................................49
Intelligent Access................................................. 49
General Maintenance Information.......369 Multi-Point Inspection....................................... 371
Owner Checks and Services.......................... 370
Protecting Your Investment.......................... 369
Why Maintain Your Vehicle?......................... 369
Why Maintain Your Vehicle at Your Dealership?..................................................... 369
Getting Assistance Outside the U.S. and Canada.........................................................229
Getting the Services You Need...............226 Away From Home.............................................. 226
H
Handbrake See: Parking Brake.............................................. 173
Hazard Warning Flashers..........................222
Headlamp Adjusting See: Adjusting the Headlamps..................... 257
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 258
Head Restraints
.............................................123
Adjusting the Head Restraint......................... 124
Tilting Head Restraints .................................... 125
Heated Seats.................................................136 Front Seats............................................................ 136
Second Row Heated Seats............................. 136
Heated Steering Wheel................................74
Heated Windows and Mirrors
....................121
Heated Exterior Mirror....................................... 122
Heated Rear Window......................................... 121
Heating See: Climate Control.......................................... 114
408
Flex (), enUSA, First Printing Index

Hints on Controlling the Interior
Climate...........................................................118
Cooling the Interior Quickly............................. 119
General Hints........................................................ 118
Heating the Interior Quickly............................. 119
Recommended Settings for Cooling...........120
Recommended Settings for Heating...........119
Side Window Defogging in Cold Weather............................................................. 120
Hints on Driving With Anti-Lock Brakes.............................................................172
Hood Lock See: Opening and Closing the Hood..........243
I
Ignition Switch...............................................147
In California (U.S. Only).............................227
Information Display Control.......................74
Information Displays.....................................97 General Information............................................ 97
Information Messages................................105
Adaptive Cruise Control.................................. 106
AdvanceTrac ™.................................................... 106
Alarm...................................................................... 106
Automatic Engine Shutdown......................... 107
AWD........................................................................\
. 107
Battery and Charging System....................... 108
Blind Spot Information and Cross Traffic Alert System................................................... 108
Brake System....................................................... 109
Collision Warning System............................... 109
Doors and Locks................................................. 109
Fuel........................................................................\
... 110
Keys and Intelligent Access............................. 110
Maintenance......................................................... 110
MyKey........................................................................\
111
Park Aid.................................................................... 112
Power Steering...................................................... 112
Seats........................................................................\
. 112
Tire Pressure Monitoring System................... 113
Towing...................................................................... 113
Traction Control.................................................... 113
Transmission......................................................... 113Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 23
Instrument Cluster
..........................................91
Instrument Lighting Dimmer......................81
Interior Lamps
.................................................84
Front Row Map Lamps...................................... 85
Second Row Map Lamps.................................. 85
Interior Mirror...................................................89 Auto-Dimming Mirror......................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle.........................223 Connecting the Jumper Cables.................... 223
Jump Starting...................................................... 224
Preparing Your Vehicle..................................... 223
Removing the Jumper Cables....................... 224
K
Keyless Entry
....................................................67
SECURICODE™ Keyless Entry
Keypad................................................................. 67
Keyless Starting
.............................................147
Ignition Modes..................................................... 148
Keys and Remote Controls.........................49
L
Lighting Control
..............................................79
Headlamp Flasher............................................... 80
High Beams............................................................ 79
Lighting
...............................................................79
General Information............................................ 79
Load Carriers See: Roof Racks and Load Carriers.............201
Load Carrying
.................................................201
Load Limit.......................................................201 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 208
Vehicle Loading - with and without a Trailer.................................................................. 201
409
Flex (), enUSA, First Printing Index

Locking and Unlocking................................60
Activating Intelligent Access............................. 61
Autolock................................................................... 62
Autounlock ............................................................ 62
Battery Saver......................................................... 63
Enabling or Disabling Autolock and Autounlock........................................................ 62
Illuminated Entry.................................................. 63
Illuminated Exit..................................................... 63
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Opening a Rear Door From the Inside...........61
Power Door Locks................................................ 60
Remote Control.................................................... 60
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 61
Smart Unlocks for Intelligent Access Keys....................................................................... 61
Locks..................................................................60
Lug Nuts See: Changing a Road Wheel........................ 291
M
Maintenance..................................................243 General Information......................................... 243
Manual Climate Control..............................114
Manual Liftgate...............................................63 Closing the Liftgate............................................. 64
Opening the Liftgate........................................... 64
Manual Seats
.................................................126
Lumbar Adjustment........................................... 127
Moving the Seat Backward and Forward............................................................. 126
Recline Adjustment........................................... 126
Media Hub
........................................................317
Memory Function.........................................128
Easy Entry and Exit Feature............................ 129
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob
........................................................................\
...... 129
Saving a PreSet Position................................. 128
Message Center See: Information Displays................................. 97
Mirrors See: Heated Windows and Mirrors................121
See: Windows and Mirrors............................... 86
Mobile Communications Equipment
.......12 Moonroof..........................................................89
Bounce-Back......................................................... 90
Opening and Closing the Moonroof.............90
Venting the Moonroof........................................ 90
Motorcraft Parts - 3.5L Duratec.............298
Motorcraft Parts - 3.5L Ecoboost™
.................................................299
MyKey Troubleshooting...............................58
MyKey ™
.............................................................54
Principle of Operation........................................ 54
N
Normal Scheduled Maintenance...........372 Intelligent Oil-Life Monitor™......................... 372
Normal Maintenance Intervals..................... 373
O
Oil Change Indicator Reset.......................247
Oil Check See: Engine Oil Check....................................... 247
Opening and Closing the Hood..............243 Closing the Hood............................................... 244
Opening the Hood............................................. 243
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual...........231
Overhead Console.......................................146
P
Parking Aids
.....................................................177
Principle of Operation........................................ 177
Parking Brake
..................................................173
Passive Anti-Theft System.........................70 SecuriLock®........................................................... 70
PATS See: Passive Anti-Theft System..................... 70
Pedals.................................................................75
Perchlorate.........................................................11
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Post-Crash Alert System..........................225
Power Door Locks See: Locking and Unlocking............................ 60
410
Flex (), enUSA, First Printing Index

Side Airbags.....................................................45
Sitting in the Correct Position..................123
Snow Chains See: Using Snow Chains................................. 287
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................375
Exceptions............................................................ 376
Speed Control See: Cruise Control............................................ 185
Stability Control
.............................................175
Principle of Operation....................................... 175
Starter Switch See: Ignition Switch............................................ 147
Starting a Gasoline Engine.......................148 Automatic Engine Shutdown........................ 150
Failure to Start..................................................... 150
Guarding Against Exhaust Fumes.................151
Important Ventilating Information................151
Stopping the Engine When Your Vehicle is Moving................................................................. 151
Stopping the Engine When Your Vehicle is Stationary......................................................... 150
Vehicles with an Ignition Key......................... 148
Vehicles with Keyless Start............................. 149
Starting and Stopping the Engine..........147 General Information........................................... 147
Steering............................................................197 Electric Power Steering..................................... 197
Steering Wheel
................................................72
Storage Compartments.............................145
Sunroof See: Moonroof...................................................... 89
Sun Visors.........................................................89 Illuminated Vanity Mirror................................... 89
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Symbols Glossary
.............................................7 SYNC™ Applications and
Services........................................................336
911 Assist............................................................... 336
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 340
Vehicle Health Report (If Equipped, United States Only).................................................... 338
SYNC™ AppLink ™
.....................................344
SYNC Mobile Apps............................................ 344
SYNC™............................................................318 General Information.......................................... 318
SYNC™ Troubleshooting
.........................356
T
Tailgate See: Manual Liftgate........................................... 63
See: Power Liftgate............................................. 64
Technical Specifications See: Capacities and Specifications............297
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................228
Tire Care...........................................................273 Glossary of Tire Terminology......................... 275
Information About Uniform Tire Quality Grading.............................................................. 273
Information Contained on the Tire Sidewall............................................................ 276
Temperature A B C............................................. 274
Traction AA A B C............................................... 274
Treadwear............................................................. 274
Tire Pressure Monitoring System..........288 Changing Tires With a Tire Pressure
Monitoring System....................................... 289
Understanding Your Tire Pressure Monitoring System ...................................... 289
Tires See: Wheels and Tires....................................... 271
Towing a Trailer
............................................209
Load Placement................................................ 209
Towing the Vehicle on Four Wheels...........................................................216
Emergency Towing............................................. 216
Recreational Towing.......................................... 216
Towing.............................................................209
Traction Control.............................................174 Principle of Operation....................................... 174
412
Flex (), enUSA, First Printing Index

Vehicle Storage............................................269
Battery................................................................... 270
Body....................................................................... 269
Brakes..................................................................... 270
Cooling system................................................... 270
Engine.................................................................... 269
Fuel system.......................................................... 270
General.................................................................. 269
Miscellaneous..................................................... 270
Removing Vehicle From Storage.................. 270
Tires........................................................................\
. 270
Ventilation See: Climate Control.......................................... 114
VIN See: Vehicle Identification Number...........300
Voice Control
....................................................74
W
Warning Lamps and Indicators
.................92
Adaptive Cruise Control..................................... 92
Airbag Readiness................................................. 93
Anti-Lock Braking System................................ 93
Battery...................................................................... 93
Brake System......................................................... 93
Charging System.................................................. 93
Cruise Control........................................................ 93
Directional Indicator............................................ 95
Door Ajar.................................................................. 93
Engine Coolant Temperature.......................... 93
Engine Oil................................................................ 94
Fasten Seatbelt.................................................... 94
Front Airbag........................................................... 94
Front Fog Lamps.................................................. 94
Head Up Display................................................... 94
High Beam.............................................................. 94
Liftgate Ajar............................................................ 94
Low Fuel Level...................................................... 94
Low Tire Pressure Warning............................... 94
Low Washer Fluid................................................. 94
Parking Lamps...................................................... 94
Powertrain Malfunction/Reduced Power................................................................... 95
Service Engine Soon........................................... 95
Stability Control.................................................... 95
Stability Control Off............................................ 95
Washer Fluid Check....................................254 Washers
See: Cleaning the Exterior.............................. 264
See: Wipers and Washers................................. 76
Waxing
.............................................................265
Wheel Nuts See: Changing a Road Wheel........................ 291
Wheels and Tires...........................................271 General Information........................................... 271
Technical Specifications................................. 296
Windows and Mirrors
...................................86
Windshield Washers......................................77
Windshield Wipers.........................................76 Speed Dependent Wipers................................. 76
Wiper Blades See: Checking the Wiper Blades.................. 256
Wipers and Washers.....................................76
Wrecker Towing See: Transporting the Vehicle........................ 215
414
Flex (), enUSA, First Printing Index