
•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle ’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle. California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact a regional office or owner
relations/customer relationship office.
The use of low quality diesel fuel may
affect your emissions control system and
may cause engine damage. Ford Motor
Company/Ford of Canada is not
responsible for any damage caused by use
of improper fuel. In the United States, using
leaded fuel may also result in difficulty
importing your vehicle back into the U.S. Ford dealerships outside of the U.S. and
Canada may be unable to support the
F-650/750 due to the specialized training
and servicing requirements of these
vehicles. If your vehicle must be serviced
while you are traveling or living in Central
or South America, the Caribbean, or the
Middle East, contact the nearest Ford
dealership. If the dealership cannot help
you, write or call:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia:
8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing
[email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
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If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada and
Ford of Canada.Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-
defectinvestigations-index-76.htm (English)
Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-
Enquetes-index-76.htm (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery before
servicing high current fuses.
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs. The power distribution box is located in
the engine compartment. It has
high-current fuses that protect your
vehicle's main electrical systems from
overloads.
If you disconnect and reconnect the
battery, you will need to reset some
features. See Changing the 12V Battery
(page 204).
Protected components
Fuse amp rating
Fuse or relay number
Blower motor.
Relay
1
Trailer tow and body builder stoplamps.
Relay
2
Urea heaters (diesel engine).
Relay
3
Driver air ride seat compressor.
Relay
4
Heated mirrors.
Relay
5
Not used.
—
6
Not used.
—
7
Passenger air ride seat compressor.
20A*
8
Not used.
—
9
Not used.
—
10
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Protected components
Fuse amp rating
Fuse or relay number
Powertrain control module.
Relay
38
Not used.
—
39
Heated mirrors.
15A**
40
Not used
—
41
Trailer tow and body builder stoplamps.
20A**
42
Not used.
—
43
Ancillary translator module.
20A**
44
Run/start relay coil.
10A**
45
Transmission control module keep-alive
power (diesel engine).
10A**
46
A/C clutch.
10A**
47
Run/start.
Relay
48
Air dryer.
20A**
49
Blower motor relay coil.
10A**
50
Not used.
—
51
Powertrain control module run/start
(diesel engine).
10A**
52
Transmission control module run/start
(diesel engine).
Not used.
—
53
Anti-lock brake system run/start.
10A**
54
Seat compressor relay coil.
10A**
55
Chassis solenoids relay coil.
Heated mirror relay coil.
Passenger compartment fuse panel run/
start feed
20A**
56
Fuel pump.
Relay
57
Wiper relay.
5A**
58
Chassis solenoid relay.
5A**
59
Air ride seat compressor relay.
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Protected components
Fuse amp rating
Fuse or relay number
Not used.
—
60
Not used.
—
61
Not used.
—
62
Chassis solenoids.
10A**
63
Not used.
—
64
Cargo box lamp.
10A**
65
Fuel pump.
30A**
66
Not used.
—
67
Fuel pump relay coil.
10A**
68
Not used.
—
69
Trailer tow or body builder backup lamps.
10A**
70
Not used.
—
71
Powertrain control module relay coil.
10A**
72
Keep-alive power.
Hydromax monitor.
5A**
73
Chassis solenoids.
Relay
74
Not used.
—
75
Not used.
—
76
Brake switch isolation (hydraulic brakes).
Relay
77
Not used.
—
78
Not used.
—
79
Not used.
—
80
Not used.
—
81
Auxiliary power point #2.
20A*
82
Auxiliary power point #1.
20A*
83
Driver air ride seat compressor.
20A*
84
Hydromax pump.
60A*
85
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VEHICLE INSPECTION
INFORMATION
To make sure your vehicle is ready to
operate, conduct a pre-trip inspection at
the beginning of each work period. Follow
the steps listed in this section to verify a
proper vehicle inspection procedure.
WARNINGS
Exercise great caution when working
on a vehicle equipped with an
automatic fan clutch. The fan starts
in motion only after the engine coolant
reaches a predetermined temperature or
the refrigerant pressure (if equipped with
air conditioning) reaches a predetermined
setting. The fan starts at this point with no
advance warning. Never reach near, or
permit objects to protrude into, the fan
blade radius while the engine is running as
this could result in vehicle damage,
personal injury or death. WARNINGS
Do not operate the vehicle if any
suspension conditions listed in the
following charts are evident. Loss of
steering or suspension could result in
property damage, personal injury or death. If a wheel must be changed, obtain
expert tire service help. Mounting and
un-mounting of tires should only be
performed by a qualified technician using
necessary safety procedures and
equipment, otherwise the result could be
property damage, personal injury or death. Note:
Always make sure you apply the
parking brake before starting the engine. Engine compartment (with engine off)
Use the dipstick to verify the oil level is in the proper operating
range. See Engine Oil Dipstick (page 185).
Engine oil
Look through the plastic reservoir and verify the coolant level
is within the proper operating range. Do not remove the
pressure cap until the coolant has cooled. See
Engine
Coolant Check (page 190).
Engine coolant
Verify that the fluid level is in the proper operating range. See
Power Steering Fluid Check
(page 202).
Power steering fluid
Remove the master cylinder caps and inspect the fluid level.
See
Brake Fluid Check (page 201).
Brake fluid
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