
•
Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If your transmission is equipped with
the Tow/Haul feature, use this feature
when towing. This provides engine
braking and helps eliminate excessive
transmission shifting for optimum fuel
economy and transmission cooling.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
TRANSPORTING THE VEHICLE WARNING
To reduce the risk of personal injury
or property damage when manually
releasing the spring brakes, be sure
to block the wheels so the vehicle cannot
move once the brakes are released. Note:
Make sure to connect your vehicle
securely to the tow vehicle and that the tow
vehicle ’s parking brakes are set before
releasing the disabled vehicle ’s spring
brakes.
Before moving the disabled vehicle, check
for adequate road clearance of vehicle
components. If possible, unload the
disabled vehicle before towing. This
reduces any abnormal load to the vehicle
components resulting from the towing
procedures. Before towing, make sure to
release the parking brake fully. You can
reset the spring-actuated type parking
brake by recharging the air system with at
least 64 psi (441 kPa) of air. If the brake
system does not retain air pressure, then
you must release the spring brakes
manually. See
Parking Brake (page 121). Towing the Vehicle with the Front
Wheels Suspended
Note:
To avoid transmission damage, do
not tow your vehicle even a short distance
without suspending rear wheels or removing
the axle shafts or driveshaft.
Note: When towing a vehicle equipped with
a tandem axle from the front, raise the
forward rear axle so it can clear the road
surface and secure it to the frame with
chains or U-bolts, allowing only the rear rear
axle to contact the road surface. Remove
axle shafts from the rear rear axle assembly.
Cover the wheel hub ends to prevent loss
of axle lubricant and entrance of
contaminants. Use extreme care in securing
the chains or U-bolts to avoid possible
damage to the brake lines, hoses or other
components.
When it is necessary to tow a vehicle with
the front wheels suspended, take extra
precautions to avoid transmission or
differential damage:
• Remove the axle shafts from the axle
assembly to prevent the wheels from
driving the differential and the
transmission.
• Cover the wheel hub ends to prevent
loss of axle lubricant and entrance of
other contaminants. If you do not
remove the axle shafts, removal of the
driveshaft is required.
Towing the Vehicle with the Rear
Wheels Suspended
Note: To avoid damage to the cab roof or
air deflector when towing your vehicle
backward (rear wheels suspended), remove
the air deflector.
Whenever possible, it is preferable to tow
a disabled vehicle from the rear by raising
the rear of the chassis. When towing a
vehicle with the rear of the chassis
suspended, you must lock the front wheels
in the straight-ahead position.
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WARNINGS
When the tractor and trailer are
parked unattended, the trailer brake
hand control should never be used
to apply the brake, since air may leak from
the system, allowing vehicle movement,
resulting in possible property damage,
personal injury or death. Before hook-up, make sure:
•
The fifth wheel jaws are fully open.
• The fifth wheel is fully tilted back to
prevent body damage when the tractor
is backed under a trailer.
• You block the trailer wheels and adjust
and apply the trailer spring brakes.
Never chase a trailer.
• The brake hoses and light cords are
clear of the fifth wheel.
Hook-up
1. Back the tractor squarely under the trailer, engaging the fifth-wheel jaws
on the kingpin. Always back up slowly;
make sure the trailer is neither too high
nor too low. Avoid backing under the
trailer from an angle.
2. Connect the service and emergency brake hoses and trailer light connector.
3. Inspect the jaws of the fifth wheel to be sure they have fully closed on the
trailer kingpin and the trailer plate is
resting securely on the fifth wheel.
4. Make sure the coupler release lever is in the locked position.
5. Charge the trailer brake system. Set the trailer brakes, with either the hand
valve or tractor protection valve. Pull
against the trailer for an extra check of
proper hook-up. Do not pull hard
enough to damage or strain the
equipment.
6. Set the tractor parking brakes and fully
raise the trailer landing gear. 7.
Check the operation of all trailer lights
and correct any lights that may be
faulty.
Un-hook
1. Try to keep the tractor and trailer in a straight line.
2. Apply the parking brakes.
3. Lower the trailer landing gear, making sure it is on solid, level ground. The
weight of the trailer is to be on the
landing gear.
4. Block the trailer wheels.
5. Disconnect the brake hoses and light cords. Be sure hoses and cords are
clear.
6. Pull coupler release lever to disengage
the fifth wheel jaws.
7. Release the tractor parking brakes.
8. Pull out from the trailer slowly, allowing
the landing gear to take the load
gradually.
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Parking
WARNING
When parking your vehicle, do not
leave the transmission in gear; if the
key is in the on position and the
vehicle rolls, the engine could start. Failure
to follow these instructions could result in
an unattended vehicle moving, possibly
causing personal injury or property
damage. Always use the parking brake. When
parking on a grade, block the wheels and
turn the front wheels to one side so that if
your vehicle rolls, the front tires act against
the curb to stop your vehicle. The front
wheels are more effective at stopping a
rolling vehicle than the rear wheels.
ECONOMICAL DRIVING
Your fuel economy is affected by several
things, such as how you drive, the
conditions you drive under, and how you
maintain your vehicle.
You may improve your fuel economy by
keeping these things in mind:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size. •
Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
Avoid these actions; they reduce your fuel
economy:
• Sudden accelerations or hard
accelerations.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kilogram] of
weight carried).
• Driving with the wheels out of
alignment.
Conditions
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
fuel economy.
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first 8– 10
miles (12 –16 kilometers) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
• Transmissions give their best fuel
economy when operated in the top
cruise gear and with steady pressure
on the gas pedal.
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COLD WEATHER
PRECAUTIONS
Note:
Idling in cold weather does not heat
the engine to its normal operating
temperature. Long periods of idling,
especially in cold weather, can cause a
buildup of deposits which can cause engine
damage.
Changing to a lighter grade engine oil also
makes starting easier under these
conditions. Refer to Engine oil
specifications. See Capacities and
Specifications (page 256).
Diesel fuel is adjusted seasonally for cold
temperatures. Diesel fuel which has not
been properly formulated for the ambient
conditions may gel which can clog the fuel
filters. One indication that the fuel filter(s)
may be clogged is if the engine starts, stalls
after a short time, and then does not
restart. If you have been using biodiesel,
you may need to use a fuel with lower
biodiesel content, try another brand, or
discontinue using biodiesel. Do not use
alcohol based additives to correct fuel
gelling. This may result in damage to the
fuel injectors and system. Use the proper
anti-gel and performance improvement
product. See
Capacities and
Specifications (page 256).
Your vehicle is equipped with a fuel and
water separator that recirculates fuel from
the engine to help prevent fuel filter
clogging. To avoid engine fuel starvation
during cold weather operation of
32°F
(0°C) or below, we recommended that
the fuel level in your tank should not drop
below 1⁄4 full. This helps prevent air from
entering the fuel system and stalling the
engine. Your vehicle is equipped with a selective
catalyst reduction system that uses Diesel
Exhaust Fluid (DEF) to operate properly.
You need to replenish your vehicle
’s DEF
at certain intervals. When filling your
vehicle ’s DEF tank in cold weather, you
must take special care to prevent damage
to the tank. See
Selective Catalytic
Reduction System (page 95).
In cold weather below
32°F (0°C), the
engine may slowly increase to a higher idle
speed if left idling in park (P) or neutral
(N).
If you operate your vehicle in a heavy
snowstorm or blowing snow conditions,
snow and ice can clog the engine air
induction. If this occurs, the engine may
experience a significant reduction in power
output. At the earliest opportunity, clear
all the snow or ice away from inside the air
filter assembly. Remove the air cleaner
cover and the pleated paper filter, leaving
the foam filter in and remove any snow or
ice. Make sure you install the foam filter
correctly in place. Remove any debris,
snow or ice on the foam filter by brushing
the surface with soft brush. Once you have
cleared all of the debris, reinstall the air
filter and assembly.
Do not use water, solvents, or a hard brush
for cleaning the foam filter. WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries do not
start your engine with the air filter
removed and do not remove it while the
engine is running. 148
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In order to operate the engine in
temperatures of 32°F (0°C) or lower, read
the following instructions:
•
Make sure that the batteries are of
sufficient size and are fully charged.
Check other electrical components to
make sure they are in optimum
condition
• Use the proper coolant solution at the
concentration recommended
protecting the engine against damage
from freezing
• Try to keep the fuel tank full as much
as possible at the end of operation to
prevent condensation in the fuel
system
• Make sure you use proper cold weather
engine oil and that it is at its proper
level. Also, if necessary, make sure to
follow the engine oil and filter change
schedule found under the Special
operating conditions section listed in
the scheduled maintenance
information
• At temperatures of -9°F (-23°C) or
below, it is recommended that you use
an engine block heater to improve cold
engine starting
• If operating in arctic temperatures of
-20°F (-29°C)
or lower, consult your
truck dealer for information about
special cold weather equipment and
precautions
The following cold weather idling
guidelines are recommended:
• You can use Motorcraft® cetane
improvers or non-alcohol-based
cetane improvers from a reputable
manufacturer as needed.
• Maintain the engine cooling system
properly. •
Avoid shutting the engine down after
an extensive idling period. Drive your
vehicle for several miles with the
engine at normal operating
temperatures under a moderate load.
• Consider using an engine block heater.
• For extended idle times use an
approved idle speed increase device.
Winter Operating Tips for Arctic
Operation -20°F (-29°C) and
Below
The following information is a guideline
only and is not to be the only source of
possible solutions in resolving extreme
cold temperature issues.
Starting Aids WARNING
Do not use starting fluid, such as
ether, in the air intake system (see
air filter decal). Such fluid could
cause immediate explosive damage to the
engine and possible personal injury. The use of the factory engine block heater
assists in engine starting in extreme cold
ambient temperatures. See
Engine Block
Heater (page 88).
Idle Control
Your vehicle may have a factory option for
a stationary elevated idle control through
dash-mounted upfitter switches that
allows the operator to elevate the idle rpm
for extended idle periods, as well as
aftermarket equipment such as PTO
operation. You must configure this feature
even if ordered from the factory. See your
authorized dealer for required upfitting.
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Operation in Snow and Rain
Vehicle operation in heavy snowfall or
extreme rain conditions may feed
excessive amounts of snow or water into
the air intake system. This could plug the
air filter with snow and may cause the
engine to lose power and possibly shut
down.
We recommend the following actions after
operating your vehicle up to 199 mi
(320 km) in snowfall or extreme rain:
• Snow: At the earliest opportunity, open
the hood and clear all the snow and ice
from the air filter housing inlet (do not
remove the foam filter) and reset the
air filter restriction gauge.
Note: Removal of the foam filter degrades
your vehicle performance during snow and
hot weather conditions.
• Extreme rain: The air filter dries after
about 15– 30 minutes at highway
speeds. At the earliest opportunity,
open the hood and reset the air filter
restriction gauge.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
Operation in Standing Water
Ingestion of water into the diesel engine
can result in immediate and severe
damage to the engine. If driving through
water, slow down to avoid splashing water
into the intake. If the engine stalls, and you
suspect ingestion of water into the engine,
do not try to restart the engine. Consult
your dealer for service immediately.
Your fuel tank vents to the atmosphere by
valves on top of the tank and through the
fuel cap. If water reaches the top of the
tank, the valves may pull water into the
fuel tank. Water in the fuel can cause
performance issues and damage the fuel
injection system.
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Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered
services in Canada or the continental
United States. Coverage extends to
vehicles that use public, non-seasonal,
annually traveled roadways. Roadside
Assistance coverage does not extend to
vehicles involved in cross-country driving,
logging, autocross and any other form of
off-road use. Well maintained roads and
surfaces help ensure safe travel for the
supplier, and allow their representatives
to perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to
the dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm
if you are eligible for additional coverage
before you authorize or pay for the service.
Call Ford Roadside Assistance at
1-800-665-2006 for additional
information.
HAZARD WARNING FLASHERS
Note:
The hazard warning flashers will
operate when the ignition is in any position
or if the key is not in the ignition. If used
when the engine is not running, the battery
will lose charge. As a result, there may be
insufficient power to restart your engine. In some models, the hazard
flasher control is located on the
instrument panel.
In other models, this feature is located on
the steering column, just behind the
steering wheel. Use your hazard warning flashers when
your vehicle is creating a safety hazard for
other motorists.
•
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to turn
them off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. 152
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the
Commercial Vehicle Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Commercial Vehicle Operations
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If the inquiry or concern cannot be resolved at the dealership level,
contact the Ford Commercial Vehicle
Operations Hotline. Please have the
following information available:
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