2016 FORD F650 phone

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact a regional office or owner
relations/customer relationship office.
The use of low quality diesel fuel may
affect your emissions control system and
may cause engine damage. Ford Motor
Company/Ford of Canada is not
responsible for any damage caused by use
of improper fuel. In the United States, using
leaded fuel may also result in difficulty
importing your vehicle back into the U.S. Ford dealerships outside of the U.S. and
Canada may be unable to support the
F-650/750 due to the specialized training
and servicing requirements of these
vehicles. If your vehicle must be serviced
while you are traveling or living in Central
or South America, the Caribbean, or the
Middle East, contact the nearest Ford
dealership. If the dealership cannot help
you, write or call:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada and
Ford of Canada.Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-
defectinvestigations-index-76.htm (English)
Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-
Enquetes-index-76.htm (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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Eject: Press to eject a CD.
A
CD slot:
Insert a CD.
B
Tune:
Press to search through the radio frequency band manually. Press and
hold for a fast search.
C
Phone:
Press to access the phone features of the SYNC system. See SYNC™
(page 279).
D
MENU:
Press to access different audio system features.
E
If your vehicle is equipped with satellite radio, you can access different menus
by pressing
OK.
Set the time by pressing
MENU until SET HOURS or SET MINUTES appears
and using the arrow buttons to adjust the time.
Set the strongest stations on the radio frequency by pressing
MENU until
AUTOSET appears. AUTOSET does not override your original presets.
RBDS displays text transmitted by certain radio stations and searches for music
categories. To search for music categories, turn on RBDS (by using the
SEEK
buttons when RBDS ON/OFF appears). Press the up and down arrow buttons
to scroll through categories, then use the
SEEK buttons to begin the search.
SPEEDVOL (speed compensated volume) allows you to adjust radio volume
to compensate for noise levels when vehicle speed increases.
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B
A
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Track/Folder is only available on MP3 files when in CD mode. In track mode,
pressing the SEEK arrows allows you to scroll through all the tracks on the disc.
In folder mode, pressing the
SEEK arrows allows you to scroll through all the
tracks within the selected folder. Press the FOLDER buttons to access other
folders.
COMPRESS
(Compression) is only available in CD and MP3 modes. Switching
compression on brings the soft and loud passages together for a more consistent
listening level. Use the SEEK buttons and up and down arrow buttons to switch
it on and off.
AUX:
Press to access the media features of the SYNC system. See SYNC™
(page 279).
F
SEEK:
In radio mode, press and release these buttons to go to the next (or
previous) preset radio station or disc track. In CD and MP3 modes, press these
buttons to select the next (or previous) track, or press and hold to advance (or
reverse) within the same track.
G
Play, Pause and OK:
Play and Pause allow you to play or pause a track when
listening to a CD. OK allows you to confirm commands with phone and media
features of the SYNC system. See SYNC™ (page 279).
H
SHUFFLE:
Play music on the selected CD or MP3 folder in random order.
I
FOLDER >:
Press to access the next folder on an MP3 disc.
J
< FOLDER:
Press to access the previous folder on an MP3 disc.
K
FF:
Press to fast forward in a CD track or MP3 file manually.
L
REW:
Press to rewind in a CD track or MP3 file manually.
M
Memory presets:
Store your favorite radio stations. To store a radio station,
tune to the station, then press and hold a preset button until sound returns.
N
TEXT/SCAN:
In radio, CD and MP3 modes, press and hold to hear a brief
sampling of radio stations, CD tracks or MP3 files. In CD and MP3 modes, press
and release to display track title, artist name and disc title. In text mode,
sometimes the display requires additional text to show. When the < / > indicator
is on, press TEXT and then use the SEEK buttons to view the additional display
text.
O
AM/FM:
Press to select a frequency band.
P
VOL-PUSH:
Press to switch the system off and on. Turn it to adjust the volume.
Q
CD:
Press to enter CD or MP3 mode.
R
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AUDIO INPUT JACK
WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving. Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving. The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
1/8th-inch (3.5 millimeter) connectors at
each end.
1. Make sure your vehicle, radio and
portable music player are turned off
and the transmission is in position P.
2. Plug the extension cable from the portable music player into the AIJ.
3. Turn on the radio. Select either a tuned
FM station or a CD.
4. Adjust the volume as desired.
5. Turn on your portable music player and
adjust its volume to half its maximum
level.
6. Press
AUX until LINE or LINE IN
appears in the display. You should hear
music from your device even if it is low.
7. Adjust the volume on your portable music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.
USB PORT
(If Equipped) 277
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GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this). Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
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SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer. Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada.
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USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system. •
Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Steering Wheel (page 44).
When prompted you can say any of the following: If you want the system to carry out the following
Voice command
Stream audio from your phone.
Bluetooth Audio
Cancel the requested action.
Cancel
Access the device connected to the auxiliary input jack.
Line In | Aux | Audio In
Make calls.
Phone
Access the device connected to your USB port.
USB [1]
Adjust the level of voice interaction and feedback.
Voice Settings | Voice
Preferences
Hear a list of voice commands available in the current mode.
Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (line in| Aux | Audio In) appears you say; line in,
aux or audio in.
You do not need to say words that appear within square brackets. For example, for where
USB [1] appears, you can say just USB.
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